Medical Transcriptionist Part Time Work
Resume:
SANDRA D. UTTERBACK
Land ‘O Lakes, FL *****
******.**********@*****.***
CAREER SUMMARY
Professional Medical Office Practice Manager with over twenty-five years of progressive experience in solo and multi-physician practices. Special expertise in productivity, insurance coding and billing and all areas of office finance. Highly regarded as an effective communicator with analytical, organizational, interpersonal and leadership skills. Works well in a multi-task environment and is able to perform individually and as a team member. Duties included complex correspondence, regulatory compliance, medical record supervision, budget implementation and the resolution of patient issues. Was the Clinical Coordinator for 10-20 third and fourth year medical students.
PROFESSIONAL EXPERIENCE
DISTRICT ELEVEN OF THE FLORIDA OSTEOPATHIC MEDICAL ASSOCIATION 1995-2020 Executive Secretary
Prepared monthly meeting agendas, meeting minutes, sent out dues notices and arranged monthly meeting locations. Arranged for speakers for Continuing Medical Education credits to be awarded to Osteopathic Physicians for licensure requirements.
Coordinated the Annual Seminars in Family Practice for the District which included securing the venue, setting up the four day program and verifying the twenty-five speakers for the program. Following the completion of the program made sure that the attendees received their certificates for the number of hours attended and reported the hours to the American Osteopathic Association and CE Broker.
This was a part time job, 20 hours a week.
GULF COAST MEDICAL CENTER 1999-2004 Director of Medical Staff Services
Prepared monthly meeting agendas, took minutes at the following meetings: Credentials Committee and Medical Executive Committee
Accepted and processed applications from MD, DO, ARNP and PA-C for admission to the
Medical Staff
Scheduled Medical Staff bi-monthly meetings and arranged for the meals
Scheduled third and fourth year medical students for their clinical rotations.
SANDRA D. UTTERBACK PAGE TWO
LEE MEMORIAL HEALTH SYSTEM (NOW LEE HEALTH) 1995-1999 Practice Manager
Successfully merged and managed five Internal Medicine practices including all internal operations during design and construction of new facility. Supervised twenty employees in this five-physician practice.
Achieved patient satisfaction index of 93% through excellence in customer service.
Lowered patient account balances from 17% to below 6.5% resulting in increased cash flow and decreased billing costs. Maintained posting error rate of below 1% by setting standards and auditing daily performance.
Raised and maintained 95%+ rating in medical record audits by managed care companies.
Developed and implemented a program to enhance employee skills through organized cross training. Results included an increase in patient visits, a decrease in clinical paperwork and, in addition, promoted patient confidentiality.
Selected by Lee Physician Group as a model office to ensure JCAHO accreditation.
MOHAMMAD IRSHAD, M.D. 1992-1995 Practice Manager
Reorganized all office procedures and instituted innovative systems including reconfigu-ration of staff and selection/implementation of a multi-task computer system. Patient volume doubled and profit increased by $100,000.
Supervised all financial operations including computerized bookkeeping, payroll prep and quarterly and year-end tax reports.
VOLUNTARY TEMPORARY POSITIONS 1990-1991
Office Manager, Mark Wood, D.C.
Medical Transcriptionist, Southern Illinois University School of Medicine.
SPRINGFIELD SURGICAL ASSOCIATES 1975-1990 Practice Manager
Set up solo practice and coordinated the expansion to a three physician surgical group.
Prepared all financial documents including the calculation of quarterly bonus distribution and surgical statistical reports.
Acted as liaison between patients and insurance companies resulting in a successful collection history of 97%.
SANDRA D. UTTERBACK PAGE THREE
EDUCATION
ABI St. Francis Hospital School of Nursing/Medical Technology Program, Peoria, IL
Completed two years of a three year program.
HT Mennonite Hospital Histology Technician Program, Bloomington, IL
HT ASCP Memorial Medical Center, Springfield, IL (completed IL state certification)
REFERENCES
EUGENE USBERGHI, JR., D.O., DME
Fort Myers, FL
Walter B. Flesner, III, D.O.
1003 Del Prado Blvd., Ste #302
Cape Coral, FL 33990
ADDENDUM: When Covid hit I lost my main job because the hospitals wouldn’t allow the medical students to enter. I have been helping my daughter with her pack and ship business so I have been working and not unemployed. Looking for temporary work/part time work or full time work. I am a responsible, dependable employee. I am a team player. Able to work remotely or on site. Sandra
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