Victoria Lasheila Williams

**** ******** ****** #***

Houston, Texas 77063

346-***-****

adr0by@r.postjobfree.com

Objective: Experience in the insurance industry holding license general lines life/health, property /casualty and claim adjuster general lines Experience: Advocate Alliance

Intake Claim Specialist

03/2019-08/2019 Advocate Alliance Group

Houston Texas

Market for 30 attorneys, in the law firm signing prospect contract using Docusign.

Handle incoming calls from customer inquiring about the status of their case.

Determination to screen prospect with criteria that provided to meet eligibility.

Research medical record and send to the appropriate legal department,.

Follow up on presume case daily-using a lead system provided my agency

High quality producer meeting my performance quota monthly. 15 years call center experience.

Supervising 20 employees on call center floor.

Work independently getting assignment done.

C3 Customer Channel Contract

Seasonal Benefit Advisor

06/2018/12/2018

Sign customer up for Medicare and Medicaid Advantage. Enroll customer meeting the criteria age 65, dialysis victim Hippa certification

Education: Tarleton State University Stephenville Texas-12/2016 Business of Applied Science, Business of

Administration (General Lines Life /Health,

Property/Casualty/General Claim Adjuster License

References: Available upon request