Call Center Adjuster
Resume:
Victoria Lasheila Williams
Houston, Texas 77063
***************@*****.***
Objective: Experience in the insurance industry holding license general lines life/health, property /casualty and claim adjuster general lines Experience: Advocate Alliance
Intake Claim Specialist
03/2019-08/2019 Advocate Alliance Group
Houston Texas
Market for 30 attorneys, in the law firm signing prospect contract using Docusign.
Handle incoming calls from customer inquiring about the status of their case.
Determination to screen prospect with criteria that provided to meet eligibility.
Research medical record and send to the appropriate legal department,.
Follow up on presume case daily-using a lead system provided my agency
High quality producer meeting my performance quota monthly. 15 years call center experience.
Supervising 20 employees on call center floor.
Work independently getting assignment done.
C3 Customer Channel Contract
Seasonal Benefit Advisor
06/2018/12/2018
Sign customer up for Medicare and Medicaid Advantage. Enroll customer meeting the criteria age 65, dialysis victim Hippa certification
Education: Tarleton State University Stephenville Texas-12/2016 Business of Applied Science, Business of
Administration (General Lines Life /Health,
Property/Casualty/General Claim Adjuster License
References: Available upon request
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