Customer Service Representative
Resume:
SHIRLEY NAX
SUMMARY
friendly enthusiastic customer service representative with more
than 20 years of specialization in customer service and collections. Able to learn new tasks quickly and pro cient in growing key customer relationships. Represent establishment with friendly professional demeanor at all times.
EMPLOYMENT
HISTORY
,,,
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CUSTOMER SERVICE,CAROL'S ACCOUNTING,MCCLURE
,ILLINOIS
January 2013 - October 2019
keep records of customer interactions or transactions recording details of inquiries complaints or comments as well as action taken check to ensure that appropriate changes were made to resolve customer problems
CUSTOMER SERVICE,NARS,CAPE GIRARDEAU,MISSOURI
June 2012 - August 2013
operate of ce machine such as photocopiers and scanners Fastenal machines voicemail systems and personal computers determine charges for services requested for what deposits or payment or arrange for billing answer incoming calls breeding collars providing information and keep record of calls placed in charges incurred
CUSTOMER SERVICE,TDK LOGISTICS,FREIDHEIM,MISSOURI April 1994 - August 2013
received payments in post amounts paid to customer accounts advised customers of necessary action and strategies for debt repayment answer customer questions regarding problems with their account record information about nancial status of
***********@*****.***
Po box 3, McClure,
Illinois, United States
SKILLS
Customer Service, Clerical, Negotiations, Problem Solving and decision making
administration and management telecommunication
task delegations, transaction documentation
customer support, customer relations
OTHER
Full Name: Shirley Nax
Date Of Birth: 05/19/1970
Address: Po box 3, McClure, Illinois, United States REFERENCES
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CAROL TABOR
At
OWEN WELGE
At
STEPHANIE CHADD
At
DARLENE DONAGHER
At
GLADYS ANDERSON
At
customer and status of collection efforts perform various Administration functions or assigned accounts such as recording address changes and purging the records of deceased customers resolve customer complaints
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