C O N TACT
********@*****.***
Riverside, CA 92507
phone
address
C A R E E R O B J E C T I V E
Focused individual with knowledge of customer service, supervising, and communication. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals. E D U C ATION
May 2022
Bachelor Of Arts (B.A.) In Criminal Justice
California State University-Stanislaus, Turlock, CA GPA 3.3
Relevant Coursework
Criminal Judicial Process •
Criminal Law •
Awards & Honors
Dean's List •
Extracurricular Activities
Black Student Union (BSU) •
E X P E R I E N C E
August 2021 - July 2022
Floor Lead
Skechers, Turlock, CA
May 2021 - August 2021
Bakery Clerk
Safeway, Turlock, CA
October 2019 - April 2021
Squad Member
Mod SuperFast Pizza, Turlock, CA
August 2019 - September 2020
Bookseller
Cal State Stanislaus Bookstore (Barnes & Noble
Education), Turlock, CA
Open and close the store in preparation for an
efficient work day.
•
Resolved complaints promptly and professionally to ensure customer satisfaction
•
Organized and prioritized work flow and daily
assignments for maximum productivity and kept
track of key performance indicators
•
Efficiently communicate with the district manager
about the completion of tasks
•
Maintained high standards of customer service
during high-volume operations
•
Computed sales prices, total purchases and
received and processed cash and credit payment.
•
Recommended, select and help locate and obtained
merchandise based on customer needs and
desires.
•
Estimated quantity and cost of merchandise
required to complete customers' projects.
•
• Maintained records related to sales.
Ensure excellent customer service during high-
volume, fast-paced operations
•
Built loyal clientele of diverse backgrounds through friendly interactions
•
Communicated clearly and positively with
coworkers and management
•
K R Y S T A L W I L L I A M S
June 2018 - August 2018
Cashier
Bakers Drive-Thru, Turlock, CA
Answered questions regarding store and
merchandise.
•
Recommended, select and help locate and obtained
merchandise based on customer needs and
desires.
•
• Placed special orders and submitted online orders.
• Prepared merchandise for purchase and rental.
Greeted and informed customers of products,
fostering positive store experiences.
•
Provided efficient and courteous service to
customers.
•
Built and maintained positive working relationships with co-workers.
•
Provided product information and resolved
concerns to assist customers.
•
A D D I T I O N A L S K I L L S
• Organization
• Effective Customer Communication
• Reporting and Performance Analysis
• Delegation and Supervision
• Handling Complaints and Inquiries
• Professional Correspondence
R E F E R E N C E S
Cordero Ruiz — Skechers
Store Manager
*******.********@*****.***
Vantajia Warren — Girl Scouts
Assistant Camp Director
****************@*****.***
Professional (Manager)
phone
Mentor
phone