NAMBUSI BARBARA MUSOKE-NTAMBI
*******@*******.*** 417-***-**** MINNEAPOLIS MN
SKILLS
Ambulating
Med pass
Personal cares
EXPERIENCE
Waters of Edina – Minneapolis MN
CNA (Resident Assistant Med Tech (PM Shift)
●Support clients with hygiene
●Prepare meals for client
●Support client with housework
●Direct medication
●Transport clients
●Running errands
Orchards of Minnetonka – Minneapolis MN
Resident Assistant (AM Shift)
●Support clients with hygiene
●Prepare meals for client
●Support client with housework
●Direct medication
●Transport client
●Running errands
08/2020 to date
06/2020 – to date
LifeSprk – Minneapolis MN
Home Health Aid (Hourly pick up
●Support clients with hygiene
●Prepare meals for client
●Support client with housework
●Direct medication
●Transport client
●Running errands
01/2020 – 06/2020
SUMMARY
Auto and Property Personal lines certified
CNA Certified
Cissy and Dave Sender – Charlotte North Carolina
Home care giver to mother -
●Support clients with hygiene
●Prepare meals for client
●Support client with housework
●Direct medication
●Transport client
●Running errands
●Help client with physical therapy assignment
01/2018 – December 2019
TTEC – Springfield Missouri
Customer Care representative
●Attend to customer service on in bound calls
●Service customer property insurance policy
●Answer questions on products and services from customers of Fortune 500 brands
●Assist customers with how-to's on line
●Address and resolve customer concerns to achieve first contact resolution
●Deliver amazing customer service
2018 – Dec 2019
Moore Family – Springfield Missouri 2015 – Dec 2016
Homecare giver – Live in Aid
●Support clients with hygiene
●Prepare meals for client
●Support client with housework
●Direct medication
●Transport client
●Running errands
●Help client with therapy
Democratic Governance Facility – Kampala, Uganda
Program Manager, Media Development & Public Debate
Led governance program from concept to delivery including oversight of 39 implementation projects including budget management, monitoring and evaluation, grant compliance, and reporting
Created operational systems to manage clients
Oversaw team of 10 employees including onboarding, performance evaluation, training, and staff deployment
Managed strategic vendor relationships including contract negotiation, integration within core programming, performance monitoring, and instituting key cost controls
2013 - 2015
EDUCATION
North Metro Health Institute – Minneapolis USA
Certified Nursing Assistant
Makerere University – Kampala, Uganda
B.A. Mass Communication
Cornell – USA – Project Management Certificate
PMI – PMP Certification (In progress)
St Catherine University MSN- Entry level (In progress) Graduating 2024
LANGUAGES
English, Luganda, Swahili (Basic), Arabic (Basic)
REFERENCES
Available on request