Customer Service Health Coach

C O N T A C T

724-***-****

*************@*****.***

EDUCATION

B S I N D I E T E T I C S

Didactics Program of Dietetics from Youngstown State University August 2016 - May 2021

H O L I S T I C H E A L T H P R A C T I C I O N E R Institute for Integrative Nutrition Health Coaching Training Program 432 hours clocked/ Jan 2022 - June 2022 WORK EXPERIENCE

C O - O W N E R / H E A D O F O P E R A T I O N S

A T L O Y L Y S A U N A S P A

Co-Owner April 2021 - present

- Running all day-to-day operations.

- In charge of hiring, training, and scheduling all staff.

- Head of customer service.

- Facilitated all maintenance repair for spa ranging from technology errors to repair of saunas.

- Handling all cash flow and processing systems such as Square and Mindbody.

- Project Manager between team members and owners.

- Handled financial reports and payroll.

H A R M O N I C E G G P R A C T I C I O N E R

Harmonic Egg June 2021 - December 2021

- Conducting client consultation sessions for appropriate therapy settings.

- Helping with day-to-day project tasks.

- Developing and editing newsletters, website maintenance, and special events.

- Implementing grass roots and email marketing campaigns. C O N S A U L T A N T F O R E V O L V E S H A D Y S I D E S P A Consaultant August 2021 - October 2021

- Working day-to-day shifts to assess productivity.

- Developing alternative proficiency strategies in day-to-day operations.

- Training staff on proficiency strategies.

Co-Owner + Health Coach

MIKALA

MANGINO

P E R S O N A L S K I L L S

Team building

People Skills + Communication

Problem solving

H E A L T H C O A C H K N O W L E D G E

Conducting consultations

Facilitating behavioral change

Adapting to clients needs

Motivational Interviewing

Assessing readiness for change

E X P E R T I S E

P E R S O N A L P R O F I L E

My goal in life is to simply help others.

I have a background in nutrition and

wellness as well as entrepreneurship,

co-owning a small wellness-based

business.

My experience thus far has allowed

me to develop the necessary skills to

meet clients where they are currently

at while setting them up to

successfully reach their goals.

thank you!

Customer Service

Productivity Managing

Active Listening

Motivational Interviewing

Curiosity + willingness to learn

Detail oriented

Contact this candidate