Customer Service El Dorado
Resume:
Oct **** - Current
CYNTHIA (CINDY) A LEWIS
Professional Summary
Skills
Customer and Personal Service Administration and Management Active Listening Sales and Marketing
Critical Thinking Personnel and Human Resources
Time Management Judgment and Decision Making
Operation Monitoring Computers and Electronics
Communications and Media Inventory Control
Planograms
Experience
Assistant Manager
O'Reilly Auto Parts - Marion, AR
Gather and organize information on problems or procedures. Excellent communication skills.
Maintains an open line of communication with employees as well as customers. Planograms. Store design.
Sales
Excellent customer service skills.
Handles account information on commercial accounts. Train workers in use of new computer changes, trains all new hires insuring they know and understand the policies of the company.
Inventory Control.
Adept at carrying out up-selling activities in a bid to increase sales and meet sales targets effectively.
Assessed all safe and register balances prior to opening and ensured adequate money supply for daily operations.
Managed opening and closing responsibilities including balancing store registers, maintaining safe balances, and ordering change.
Performs day end procedures.
Register Nurse
Onward Healthcare - Louisville, CT
Primary nursing for the newborn nursery.
Attended all deliveries and c-section births.
Administered intravenous and Intramusculal medication. Documented patients medical condition, current status, procedures and plan of care in medical record.
Educated parents on breastfeeding and care of infant. 263 SFC 768, Forrest City, AR 72335
Ph: 870-***-****
*****.*********@*****.***
April 27, 2020
#BWBBCFT
#B359 4123 2104 28L0#
CYNTHIA A LEWIS
263 SFC 768
FORREST CITY AR 72335-8632
YOUR ANNUAL
RECERTIFICATION
IS COMING SOON!
Account Number: 93 9341 7141
TLXFQC FS06BIBRXP 939-***-**** ENOTIFY 83000000553936885 P.O. Box 69184, Harrisburg, PA 17106-9184 M-F 8AM to 9PM (ET) 800-***-**** International 717-***-**** 711 MyFedLoan.org 202*********** 202***********
You currently repay your loans under the Income-Based Repayment (IBR) plan. Since this repayment plan determines your monthly payment amount based on your income and family size, you need to recertify this information annually. Recertification is simple and easy at StudentLoans.gov. In about 2 months, look for another communication from us with easy instructions and a direct link to recertify online. In the meantime, we've included some recertification reminders below. Visit MyFedLoan.org/Recertify for additional information. Recertification Reminders:
● As part of this repayment plan, you are required to annually provide documentation of your and your spouse's (if applicable) income and verify your family size. We will assume a family size of one if you do not provide a family size. We use this information to determine if you continue to have a partial financial hardship and to recalculate your monthly payment.
● If we do not receive your completed application and all supporting documentation within 10 days of 06/27/2020, your monthly payment will increase to $388.25, first due on 08/05/2020.
● If you no longer have a partial financial hardship, unpaid interest will capitalize (be added to the principal balance of your loan).
● If you do not provide documentation by the deadline above, unpaid interest may capitalize (be added to the principal balance of your loan).
● Note: During periods of bankruptcy or while an application for Total and Permanent Disability Discharge is being evaluated, the end of your current IDR schedule will generate a new monthly payment amount. However this is not an attempt to collect on the debt and you are not required to make payments. In addition, payments made during a suspension period do not count as qualifying payments and since payments towards loan forgiveness are not due, interest subsidy is not available (if applicable). Apr 2008 - Feb 2010
Jun 2007 - Apr 2008
Nov 1999 - Mar 2002
RN-II
Baptist Health Medical Center-Little Rock - Little Rock, AR Monitor, record, and report symptoms or changes in patients' conditions. Maintain accurate, detailed reports and records.
Record patients' medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Modify patient treatment plans as indicated by patients' responses and conditions. Assess patients' pain levels and sedation requirements. Administer medications intravenously, by injection, orally, through gastric tubes, or by other methods.
Set up and monitor medical equipment and devices such as cardiac monitors, mechanical ventilators and alarms, oxygen delivery devices, transducers, and pressure lines. Document patients' medical histories and assessment findings. Document patients' treatment plans, interventions, outcomes, or plan revisions. Assist physicians with procedures such as bronchoscopy, endoscopy, endotracheal intubation, and elective cardioversion.
Conduct specified laboratory tests.
Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs. Register Nurse
Medical Center of South Arkansas - El Dorado, AR
Monitor, record, and report symptoms or changes in patients' conditions. Maintain accurate, detailed reports and records.
Record patients' medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition. Modify patient treatment plans as indicated by patients' responses and conditions. Administer local, inhalation, intravenous, or other anesthetics. Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Monitor all aspects of patient care, including diet and physical activity. Conduct specified laboratory tests.
Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs. Prepare patients for and assist with examinations or treatments. Assess the needs of individuals, families, or communities, including assessment of individuals' home or work environments, to identify potential health or safety problems. Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.
Insurance Claims Biller
Associated Ophthalmic Specialist - Memphis, TN
Review insurance policy to determine coverage.
Prepare insurance claim forms or related documents and review them for completeness. Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors. Jul 1984 - Jun 1999
Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.
Calculate amount of claim.
Transmit claims for payment or further investigation. Contact insured or other involved persons to obtain missing information. Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Receive payments and post amounts paid to customer accounts. Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Answer customer questions regarding problems with their accounts. Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers. Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Admissions Supervisor
Delta Medical Center - Memphis, TN
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
Recruit, interview, and select employees.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management.
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Develop or update procedures, policies, or standards. Develop work schedules according to budgets and workloads. May 2007
May 1981
Arrange for necessary maintenance or repair work.
Interpret and communicate work procedures and company policies to staff. Education
Bachelor of Science : Nursing
University of Arkansas at Monticello - Monticello, AR High School Diploma : General Studies
Forrest City High School - Forrest City, AR
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