Customer Service Estate Associate

Cyndy Duncan

Oklahoma City, OK *****

***********@***.*** - 405-***-****

Diligent, detail-oriented and knowledgeable of all office functions. Excels at multi-tasking in a fast-paced environment, completing projects within time and budget constraints. Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint. OREC Certified Instructor.

Sales experience both in retail/wholesale and home sales, with strong customer service. WORK EXPERIENCE

Sales Associate/Team Leader

Berkshire Hathaway-Alliance - Edmond, OK - February 2007 to 2018

• BPO's 25 companies

• REO Listings

• Preservation Servicing

Vice President Career Development

Prudential Alliance - Oklahoma City, OK - February 2004 to 2007

• Coaching new associates

• Establishing business plans

• Conducting production reviews

• Recruiting for Oklahoma City area

• Responsible for all teaching material for CE courses Team Leader/Trainer

Keller Williams Realty - Midwest City, OK - June 2001 to June 2003 Recruiting and Training of new associates (Avg.5 recruits per month) Contacting experienced associates by cold calling and personal contact to recruit Training and consulting existing associates (30)

Scheduling of Call Co-coordinators

Weekly Sales Meetings

Establishing Budget

Territory Sales/Merchandiser

Tura Eyewear - Oklahoma City, OK - 1996 to 2001

• Setting up new accounts

• Training store employees

• Called on wholesale and retails accounts

Territory Sales/Merchaniser

Spectracide/Ciba Geigy - Oklahoma City, OK - 1987 to 1995 Oklahoma

* Selling products to Home and Garden Departments.

* Strong customer service

* Major accounts: Payless Cashways, Sears, Builders Square

* Training store employees with product knowledge seminars

* Setting up new accounts

* Maintaining shelf space and acquiring end caps

* Hiring and training of Retail Merchandisers

Merchandiser

Trifari/Monet - Oklahoma City, OK - 1986 to 1987

* Training of store personnel

* Inventory control and ordering

* Restocked and organized inventory

* Complete set up of new stores

Real Estate Associate Broker

Abide Realtors - Oklahoma City, OK - 1979 to 1986

* Listing and selling of real estate

* Sales in excess of 1 million

* CCIM

Real Estate Associate

Jim Campbell - Oklahoma City, OK - 1977 to 1979

* Listing and selling of real estate

* Sales in excess of 1 million

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