Front Desk Customer Service
Resume:
Jamie Sanders
Forest Park, GA *****
adr05g@r.postjobfree.com
Seeking a Management position. Bringing a positive attitude, organized approach, excellent time management skills and a desire to succeed in a fast-paced environment to make a difference in the office administrative procedures. Willing to relocate: Anywhere.
Authorized to work in the US for any employer.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Amazon Flex - Forest Park, GA
April 2021 to Present
Delivery packages to customers front door using the Amazon Flex app. DSD Receiver
Walmart - Atlanta, GA
March 2020 to March 2021
Atlanta, GA
September 2020 to Present.
•Verify all merchandise received in house using the device Telethon.
•Verifying the correct merchandise was received and charges were accurate.
•Checks in Site-Store packages, store supplies and other merchandise from FEDEX and UPS.
•Responsible in accordance with the company policies and procedures by properly handling claims and returns.
•Zoning/stocking the wine aisle daily
•Scan in all vendors bins, making sure every product has a bin label on them daily. Grocery Department Manager
Grocery Department Manager
Walmart - Atlanta, GA
March 2020 to September 2020
Ensuring the proper training of all store associates in their designated areas.
•Find ways to ensure that all associates always follow the company's policies.
•Meet sales goals and other performance benchmarks on a regular basis.
•Work to resolve customer complaints.
•Change prices as required in all 30 aisles
•Refresh (Reset) modules as they appear in the system for new products.
•Place order for any item that is not automatically ordered by the system.
•Ensure the correctness of the shelf cap.
•Provide help for customers in locating items.
•Make regular reports to management regarding dept operation and challenges.
•Carry out periodic inventory of items in stock and those out of stock. Fresh Cap 1 Supervisor
Walmart - Stockbridge, GA
November 2019 to March 2020
As a Fresh Cap 1 Supervisor, I am responsible for the operation of the department. I perform additional jobs related responsibilities and duties as assigned and or necessary.
• Receives and stocks merchandise throughout the facility and organizes and maintains the back room by following company safety, cleaning, and food related equipment guidelines. Ensure inventory accuracy of the store by managing customer inventory flow process and SWAS planning.
• Training CAP Associates on proper processes and procedures.
• Assisting with scheduling changes due to the daily freight patterns. Maintains area of responsibility: zoning the area, maintaining merchandise presentation, ensuring stocking rotating process, and culling produce is performed.
• Provide customer service by acknowledging the customer and identifying their needs. Supervise associates in responsibility by assigning duties and prioritizing work boards, communicating goals, providing feedback and follow up, inventory performance, teaching and supporting company policies and procedures.
Department Manager
Walmart - Stockbridge, GA
June 2016 to November 2019
As a Walmart department manager, I am responsible for ensuring that all the associates in my designated area are adequately always trained and adhering to company policy. In addition, I am expected to meet sales goals and other performance benchmarks on a regular basis. My primary job duties associated with the Walmart department manager position include:
• Ensuring that associates are appropriately trained in current procedures.
• Fostering a positive work environment by leading by example
• Working to resolve customer care complaints.
• Growing department sales and meeting performance goals Administrative Assistant
Cleveland Carter Enterprises Inc - Forest Park, GA March 2013 to June 2016
Perform general clerical duties to include, but not limited to, copying, faxing, mailing, filling.
• Create, coordinate, and maintain records for clients, vendors, staff, office, etc.
• Proofreads copy for spelling and grammar, then make appropriate changes. • Create and modify documents such as invoices, memos, letters, and other statements using word processing, spreadsheets, database, and other presentation software such as Microsoft Office, QuickBooks.
• Collect and maintain inventory of office equipment and supplies.
• Balances online banking totals daily, made bank receipts and bank errands multiple times weekly.
• Attend agency, staff, committee meetings or other meetings as requested. Receptionist
Holly Tree Services - Riverdale, GA
June 2010 to March 2013
• Show rooms to prospective residents.
• Check residents in and out.
• Collect rent, balance daily receipts, make bank deposits and errands.
• Answer multiple phone lines.
• Created work orders for the maintenance staff/performed yearly maintenance walk-throughs.
• Revised the companies Procedures Booklet.
• Sort out incoming mail daily.
• Set up accounts for vendors.
• File, scan, copy and email.
Education
High school diploma
Savannah High School - Savannah, GA
August 1996 to May 2000
Skills
• Microsoft Office (10+ years)
• QuickBooks (2 years)
• Warehouse experience
• Account management
• Supervising experience
• Time management
• Cash handling
• Customer service
• Packaging
• English
• Driving
• Typing
• Filing
• Accounts receivable
• Organizational skills
• Maintenance
• Retail management
• Freight
• Word processing
• Microsoft Word
• Shipping & receiving
• Sales
• Microsoft Excel
• Multi-line phone systems
• Clerical experience
• Produce
• Stocking
• Office manager experience
• Microsoft Powerpoint
• Administrative experience
• Accounts payable
• Cleaning
• Front desk
• Tree care
• Analysis skills
Certifications and Licenses
Forklift Certification
February 2024
Notary Public January 2020 Driver's License GA Valid Non-CDL Class C
Food Handler Certification
Contact this candidate