Physician Liaison Regional Sales
Resume:
HB
HOPE BLIZZARD
*.********@******.*** 740-***-**** South Webster, OH 45682
Goal-driven Physician Liaison promoting a 20-year career effectively interacting and communicating with all levels of personnel and staff members in doctors' offices. A focused individual proudly promoting exemplary sales and marketing skills. Seeking a new position with an established company. Patient relations
Performance metrics
MS Office
Building and maintaining communication and
relationships with referring providers
Monitoring referral patterns
Records management
Schedule presentations and speaking opportunities for medical providers
Tracking referrals and provider community involvement Product and service knowledge
Relationship selling
Territory sales
On-site product demonstrations
Customer needs assessment
Customer retention abilities
Promotional planning
Territory growth
Other duties as assigned
Southern Ohio Medical Center
Portsmouth, OH
Medical Staff Liaison
11/2012 - Current
Scheduled appointments and met with organizational decision makers, engaging each to develop referrals.
Kept meticulous records on all communication with practitioners' office personnel and updated information using smartsheet. Utilized well-developed communication, active listening and persuasion talents when interacting with people.
Participated in weekly meetings with office managers, service line managers and directors to discuss ways to build referral base and identify ineffective techniques.
Maintained professionality and efficiency while working closely with leadership.
Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning. Collaborated with sales and marketing leaders to devise public relations campaigns and coordinate with advertising.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals. Genesis Oxygen and Home Medical
Portsmouth, OH
Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and Summary
Skills
Experience
Regional Manager and Marketing Diretor
10/1999 - 11/2012
encourage repeat buyers.
Traveled to customer sites with sales representatives to meet and help close deals through effective persuasion.
Developed productive relationships with key account holders. Mentored and trained staff to define and exceed field sales objectives. Recruited, interviewed and hired individuals bringing exceptional talent and well-developed skills to already successful sales division. Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
Analyzed quarterly sales statistics and prepared analyses for corporate management.
Supervised sales strategy, training, team structure and communication of regional sales program.
Formalized sales process to enhance operations and promote acquisition of new customers.
Established clear lines of communication between business and clients. Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies. Designed employee motivation strategies and contests. Analyzed regional market trends to discover new opportunities for growth.
Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
Developed and managed regional sales program and market operations. Penetrated new markets by investigating competitor products, services and trends.
Conducted in-depth research into customer habits, trends in market and competitor activities.
Forecasted and documented annual and quarterly profits. Leveraged trends in customer industries to shape value-added solutions and approaches for new market opportunities.
Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
Prospected, identified and cultivated relationships with contacts to promote product lines and solutions.
Reviewed and renegotiated key contracts with suppliers and lease holders. Set up and managed quotas and quarterly sales plans for 4 sales professionals.
Devised marketing, sales and customer promotions to work alongside national plans.
Handled human resource concerns and established plans to handle issues consistently and efficiently.
Managed staff to optimize brand expansion initiative productivity. Maximized branch revenue by optimizing daily operations. Developed and implemented clear policies and procedures across multi-state area.
Mentored and guided general managers on proper processes and methodologies.
Hired talented, trainable team members and drove new business strategies to grow revenues.
Developed business case and received CEO approval for territory expansion.
Genesis Oxygen and Home Medical
Portsmouth, OH
Certified Respiratory Therapist
10/1999 - 11/2012
Interacted with patients, family members and physicians to coordinate patient care.
Conducted cardiopulmonary resuscitation and airway maintenance. Adhered to standards of excellence for respiratory care and diagnostic services.
Evaluated patients for deficiencies and abnormalities and made medical decisions based on assessments.
Performed bronchopulmonary drainage and assisted patients with breathing exercises.
Determined patient safety risks to identify medical intervention needs. Set up and monitored mechanical ventilators and handled associated critical care duties.
Conducted therapeutic and diagnostic procedures with treatment methods and equipment.
Followed established guidelines to compliantly deliver services. Performed services on-site, at outpatient clinics and in patient homes. Administered medication and ventilatory support.
Maintained patient airways with endotracheal intubation. Managed care of patients with diverse conditions alongside physicians, nurses and support team members.
Transcribed physicians' notes and maintained patient charts with treatment data.
Operated mechanical ventilators following specified parameters of treatment.
Enforced physicians' orders for specific treatment protocols and durations. Read prescription information and laboratory results to assess patients' needs and conditions.
Shawnee State University Portsmouth, OH
Associate of Applied Science in Respiratory Therapy 05/1999
Wheelersburg High School Wheelersburg, OH
High School Diploma
05/1995
Alicia Kammler, NP Adena Healthcare Oak Hill, OH
Holly Doll Adena Healthcare Physician Liaison
Tonda Stevens-Martin, SOMC Family Practice Manager 740-***-****
Amber Bloomfield, SOMC Medical Staff Credentialing Specialist 740-***-****
Debbie Daniels, SOMC Physician Liaison Contingent
Christina Coriell, RRT, Respiratory Clinical Supervisor Genesis Oxygen and Home Medical Equipment 740-***-****
Education and Training
References
Contact this candidate