Rolando
Santi
New York, NY 11234
Cell: 646-***-****
*****.***********@*****.***
P R O F E S S I O N A L S U M M A R Y
Dedicated Manager/ Bartender
Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Ambitious, career-focused job seeker, anxious to obtain an entry-level manager position to help launch career while achieving company goals. Reliable employee seeking a full or part time position. Offering excellent communication and good Judgment.
S k i l l s
Liquor, Beer and Wine Knowledge
Sales
Cash Handling, Depositing cash on Safe
Dining Room Management
Performance Improvement
Hospitality service expertise
Engaging personality
Sales expertise
Staff Management
Bilingual in English and Spanish
Point of Sales Systems
Ordering Procedures
Group Reservation Management
Food Running
Aloha POS, Sable, Squirrel, Micros
Highly reliable, keys on hand
Inventory
New hire training
Career P r ogression
Manager/ Bartender, BKUK Group New York, New York Sept 2014 / April 2020
Organized bar inventory and storage procedures to Keep stock within optimal levels and meet expected customer demands.
Developed new signature cocktails to support bar marketing brand and increase profits.
Completed regular bar inventories and daily requisition sheets, increased sales, and profits.
Maximized performance by monitoring daily activities and mentoring team members.
Raised performance in areas of sales, management, and operations by identifying and targeting areas in need of improvement.
Evaluated employees’ strengths and assigned task based upon experience and training.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Managed Cash and bar revenue during special promotions or sporting events.
Increased bar revenue through development and marketing of features cocktails.
Set up bar for operations, obtained cash bank and stocked service bar.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Developed drink menu with creative cocktails, contemporary wines, and craft beers.
Edit or add your own.
Manage accurate register and produced daily sales reports backing up inventory usage numbers.
Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
Recruited and trained new bartenders and barbacks and auditioned performers for various special events.
Followed alcohol awareness procedures for preventing excessive guest intoxication. Industrial Electrician, Quality Construction Company, Dumas Texas. July 2013/January 2014
• Installed, maintained and repair electrical wiring, controls, and lighting systems.
• Connected wires to circuit breakers, transformers, and other components.
• Repaired and replace equipment, electrical wiring, and fixtures.
• Attached power cables to equipment such as electric range and motor.
• Tested circuit continuity to determine electrical compatibility and component safety.
• Connected appropriate parts to deliver power to audio and visual equipment, signaling devices and heating or air conditioning systems.
• Installed safety and distribution components for electrical systems, such as switches, resistors, and circuit-breaker panels.
• Consulted with management on functionality and lifespan of electrical equipment, advising when continued use may be hazardous.
• Executed electrical wiring plans for type and other electrical systems.
• Studied building schematics to determine location of wiring and equipment.
• Spliced, joined, and connected wire to fixtures and other electrical components.
• Replaced and repair lighting fixtures and electrical control and distribution equipment. Manager/ Bartender Galaxy Global Eatery, New York Oct 1999/ January 2002
• Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
• Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
• Trained numerous new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
• Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
• Schedule parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
• Designed special drink and cocktail offering on monthly basis as part of seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Developed new signatures cocktails to support bar marketing brand and increase profits.
• Set up bar for operation, obtain cash bank and stocked service bar.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Upsold daily specials and beverage promotions to exceed daily sales goals.
• Completed regular bar inventories and daily requisition sheets and increase sales and profits.
• Increased bar revenues through development and marketing of featured cocktails.
• Manage bar inventory, restocked supplies and place orders for spirits, beer, wine, and mixers.
• Reduced inventory losses by managing beverage inventory whit computer software.
• Boosted Bar profitability, mentoring team members on routine procedures and productivity strategies.
• Recruited And Trained New Bartenders and barbacks and scouted and auditioned performers for various special events.
EDUCATION
• Marine Biology
Pontifical Catholic University Of Puerto Rico, Mayaguez PR
• High School Diploma
General Studies