Duty Manager Branch

RAGHAVENDRA.U

*****/*/*//*** *****: 801-***-****

Nandamurinagar Nandyal

Andhra Pradesh 518501 Email.id *************@*****.*** Place & Date of Birth India, 29/06/1995

Nationality India

Marital Status Single

Languages English, Hindi & Telugu Kannada Tamil

Education Level International Diploma

in hotel & Hospitality, India (2018 to 2019)

Experience 6 YEARS

Career Level Manager

Current Position Duty Manager & unite Manager

Current Location Bangalore, India

Date of Availability One Month

Positions Looking Branch Manager

EDUCATIONAL QUALIFICATIONS

2018- 2019

International Diploma

in hotel & Hospitality

ASK Institute of Hotel

Management

2010 10th SSC S. R. K .V HIGH SCHOOL

EXPERIENCE – IV (HOSPITALITY) [1 YRS.]

Position

Duration

Duty Manager & unite Manager 19th nov,

2021 – Currently working

Tattva Spa

Grand mecure Kormangala

PERSONAL PROFILE

Position Duration Executive Operations 05/07/2019 to 12/06/2021

MINT GROUP OF HOTELS & RESORTS

Position Duration industrialist training 17/12/2018 to 17/06/2019 Howard Johnson by wyndham, Hebbal Position Duration Front Associate 01/02/2017 to 20/12/2018 Mint hotels And resorts

I learn how to handle the Therapist for their best work

Monitoring operations to ensure compliance with applicable health, safety, and hygiene standards

Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines

Smart scheduling of appointments

Maintaining excellent Relationships with clients to make them feel comfortable for repetitive visits

Handling calls

Handling guest complaints.

Making Reservations booking

Departments Covered

Front Office

Food & Beverage Service

Housekeeping

Kitchen

Spa

Hotel and Resort (Mint hotels And resort )

Briefing the staff,providing allocations

Handling Guest complaints & providing with best options.

Responsible for the revenue generated in accurate manner on daily basis.

Prepare the sales of the events.

Having communication with Events, Kitchen, Housekeeping, Security and Stewarding departments.

Secure the cash with proper security system.

CREDENTIALS, ACHIEVEMENTS

heart of the house award from Accor group Grand mecure Bangalore 2022 April

Guest Appreciation 3 awards From Howard Johnson by wyndham 2018 To 2019

Certificate Of Appreciation From Mint hotels March 2018

Certificate of Appreciation From Mint hotels May 2018

Employee Of the month Certificate From Mint hotels 2017 August Spa experience

CAREERACCOMPLISHMENTS & PROVENTRACKRECORDS

In the 6 Years of professional experience in the Operations Department in various nature of organization. I entered as Low rank and move forwarded with the devotion and consistency at work place at high ranked profile. Interest in Music, Gym, Movies, Travelling long Bike Ride & Cooking INTERESTS

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