Accountant Accounting Customer Service
Resume:
Diane Dickinson Martin
Valley Center, California, United States
***********@*****.***
WORK EXPERIENCE
December 2010-Current
CAREGIVER
Needed for caregiving.
September 2008-May 2010
OFFICE MANAGER/BOOKKEEPER
Casitas Del Amigos HOA/ Board of Directors-1195
San Marcos, California, United States
* Part-Time (20 HRS A WEEK)
* Handled all financials
* One person office - performed daily duties with no supervision.
* Honest and self-motivated.
* Opened safe daily and distributed HOA keys.
* Opened e-mail and US Postmaster mail daily.
* Quick Books 2009 proficient.
* Financial information posted to bulletin board for residents to evaluate on monthly basis.
* Totaled employee timesheets and inputted payroll hours for semi-monthly payroll distribution.
* Completed Federal/State/E.D.D. monthly and quarterly tax forms/coupons and paid amounts due in timely manner.
* Prepared and mailed yearly W-2/W-3 & 1099's /1096 tax forms.
* Posted HOA assessment invoices monthly for 126 homes.
* Posted monthly HOA checks/cash and prepared bank deposits.
* Prepared/mailed/faxed escrow cost forms to selected escrow companies to collect fees.
* Scheduled new resident interview appointments with Board of Directors.
* Prepared home owners/rental packets for Board of Directors to review with incoming new residents.
* Accounts Payable disbursed and Accounts Receivable receipted in daily.
* Mailed/distributed late fee notices to residents that are delinquent paying monthly HOA assessments.
* E-mailed/faxed/mailed information to lawyer and accountant in regards to pertinent issues.
* Excel spreadsheet and Microsoft Word proficient.
* Computer and internet knowledgeable.
* Answered phones and performed a broad range of other office duties on a daily basis.
* Flexible and skilled in a variety of office equipment i.e.: copy, fax, scanner, and multiple phone systems.
* Type 50 wpm, certificate available.
* Balanced 6 bank reconciliations monthly.
* Prepared Balance Sheet, Profit and Loss Statements and circulated to 126 residential units monthly.
* Assembled monthly newsletter to be distributed to residents on a monthly basis.
* Balanced and disbursed petty cash monthly.
* Established excellent reputation with multiple home owners.
* Recorded and prepared monthly Board/Executive Minutes in absence of Board secretary.
* Put in writing all Action without a Board Meeting forms to be placed on residential bulletin board for review.
* Composed multiple written notifications to alert residents when theft or robbery had occurred in their neighborhood and called authorities when requested by Board.
* Composed letters/citation fliers to be disbursed to residents in regards to parking violations, landscaping issues etc.
* Kept all residential information confidential.
* Accounting records in balance, as reported by CPA audit preformed on yearly basis.
* Ordered office supplies when necessary and applied discount coupons when available.
* Accounted for all credit cards distributed to maintenance crew. February 2007-March 2008
Customer Service Representative/Accounting
Ready America 1339 Specialty
Vista, California, United States
Escondido, CA 92029
Ph. # 760-***-****
Ewa Kare (IT Tech)
CUSTOMER SERVICE REPRESENTATIVE/ACCOUNTING: Part-Time (30 hrs. a week)
* Responsible for answering in-coming calls.
* Assisted Controller with collections on delinquent accounts receivable.
* Opened mail daily and distributed.
* Replied to customers phone/email questions regarding disaster supply needs.
* Ordered all office/cleaning supplies for three company locations.
* Kept Pitney Bowes postage meter up-to-date.
* Posted sales information to Excel sheet.
* Took outgoing mail/packages to U.S. Post Office daily.
* Composed letters sent to prospective retail/wholesale customers using Excel mail-merge.
* Transferred all incoming faxes via computer to fellow customer service representatives.
* Filed all financial paper work for Controller.
* Updated employee records.
* Scanned documents.
March 1988-April 1989
Assistant Office Manager
Security Chevrolet
Vista, California, United States
Martha Newman (Business Manager)
ASSISTANT OFFICE MANAGER: Responsible for assisting Business Manager with all facets of accounting procedures.
* Responsible for accounting and collecting on Contracts in Transit
* Collected on delinquent Accounts Receivable.
* Balanced cash drawer daily.
* Balance the following control accounts to -0- on monthly basis: a) Cash Sales Service and Parts b) Cash Sale Vehicle
* Assisted Business Manager in preparation of Financial Statements in her absence.
* Opened safe & distributed monies.
* Posting of accounting to in-house ADP computer.
* Handled any questions from fellow employees regarding accounting. October 1986-March 1988
Contract Clerk
Brecht BMW
Escondido, California, United States
Escondido, California 92025
Jeanelle Brecht (Owner)
CONTRACT CLERK: Assisted Business Manager with the following:
* Accounts Receivable and Accounts Payable on a daily basis.
* Control DMV Bundles for New & Used car deals.
* Posting of accounting to in-house ADP computer.
* Expedite all delinquent payments on Accounts Receivable.
* Expedite payment on Contract in Transit.
* Any other duties the Business Manager would need completed, when necessary. January 1982-January 1986
Office Manager
Palomar Truck Corporation
Escondido, California, United States
OFFICE MANAGER: Started as Accounts Payable Clerk, promoted to Office Manager within four months.
* Responsible for payroll & quarterly returns.
* Handle all internal accounting procedures.
* Post, Summarize, Balance and Close the following journals: a) New & Used Vehicle Sales b) Vehicle Purchases
c) Daily Sales Summary (repair orders and parts & accessories) d) Internal Sales
e) Cash Disbursements
f) Cash Receipts
g) Purchases
h) Accounts Receivable
i) Notes Receivable
j) Accounts Payable
k) Contracts in Transit
• Maintained and supervised office operations
• Supervised office staff
• Communicated with clients
• Supported and trained staff
EDUCATION
1979-1981
Certificate in Accounting and General Education
Palomar College
San Marcos, California, United States
Certificate in Accounting and General Education
Palomar College - San Marcos, CA
June 1979 to June 1981
1976-1979
San Pasqual High School
United States
San Pasqual High School
June 1976 to September 1979
SKILLS
Accountant Accounting CPA Clerk Balance Sheet Financial Statements Financials Bookkeeper Bookkeeping Bank Reconciliations Reconciliations Audit Payments Credit Tasks Accounts Receivable Quick Books Front Desk Scanner Secretary Accounts Payable Invoices Paying Data Entry Typing 50 WPM Employee Records Office Supplies Payroll ADP Escrow Customer Service Oriented Customer Service Quickbooks Credit Issues Collections Posting Office Manager Delinquent Accounts Retail Sales Service Contracts Operations Credit Card Credit Cards Credit Scores Cashiering Retail Sales Customer Service Representative Facets Landscaping Maintenance Retail Marketing Excel Microsoft Word CERTIFICATIONS
Certificate in Accounting and General Education
GM Accounting Certificate
Certificate in Accounting
Accounting Certificate
HONORS & AWARDS
Payroll, Quickbooks (5 years), Accounts Payable, Care Giver, Excel, Microsoft Word, Front Desk Customer Service, and Cashiering
Enjoy family camping adventures and get togethers, and spending time with genuinely kind people LANGUAGES
English - Intermediate
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