Customer Service Office Administrator

GUGULETHU SIBANDA

**********@*****.*** ǁ 071-***-**** ǁ 3 Vosloo St, Birchleigh, Kempton Park

EXPERIENCED OFFICER ADMINISTRATOR

Coordination ǀ Administration ǀ Orderliness ǀ Professionalism

OVERVIEW

Highly driven Office Administrator who performs tasks with professionalism and understands the importance of punctuality and coordination with team members. Skilled in collaborating with all members of the organisation in achieving business objectives. Instrumental in improving office processes, systems and reporting methods. Technical proficiency in Excel, MS Word and PowerPoint.

Skills

●Communication skills

●Basic Bookkeeping

●Handling of office supplies

●Customer service skill

●Filing Management

●Presentations and Reporting

●Microsoft Office skills

●Attention to detail

●Organised

Verbal and Written Skills

ACHIEVEMENTS

●Day to day activities ran very smoothly with minimum to no hiccups due my exceptional organization skills

●Managed to ease pressure from management as tasks and duties were achieved in time

●Resolved client queries with little management intervention

●Built very good relations with clients and team members which brought very positive reviews and earn the company a 30 percent increase in clients

●Praised for presenting well graphed and clear reports

Work Experience

Avenue Finance (Pvt) Ltd – January 2018 to March 2020

Wisebizz business solution (Pvt) Ltd - October 2021 to April 2022

●Coordinated office activities and operations to secure efficiency and compliance to company policies

●Supervised administrative staff and divide responsibilities to ensure performance

●Managed agendas, travel arrangements and appointments for the management

●Managed phone calls and correspondence

●Supported budgeting and bookkeeping procedures

●Created and update records and databases with personnel, financial and other data

●Tracked stocks of office supplies and placed orders when necessary

●Submitted timely reports and prepared presentations as assigned

EDUCATION AND CREDENTIALS

Ordinary Level-Subjects Passed

●Mathematics C

●Integrated Science C

●English C

●Commerce B

●Geography B

●Ndebele C

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