Package Handler Administrative Assistant

Lillian Marie Solorzano

***** ***** ** *** ***********, CA 95012 831-***-**** *******.*********@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional with 2+ years of administrative experience. Able to provide timely and accurate data to ensure reimbursement for patient services and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality.

Bilingual: Fluent in English and Spanish.

Follows directions to ensure accurate and timely completion of duties.

Fully capable of organizing large number of records and documents.

Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint; 10-key Data Entry; Typing Speed: 35 WPM.

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance

Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management

Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding Medical Billing

Medical Office Medical Administrative Patient Registration Data Entry

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences - Medical Office and Billing Specialist, 2021

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

Santa Cruz County Office of Education High School Diploma, 2012

RELEVANT PROFESSIONAL EXPERIENCE

Monterey County Department of Social and Employment Services - Salinas, CA 07/2017 - 08/2017

Administrative Assistant / Receptionist (Contract)

Performed general clerical duties including photocopying, mail distribution, and filing documents.

Created and modified various documents and maintained inventory of office supplies.

Answered inbound phone calls, routed calls, and handled inquiries from the public.

Santa Cruz Peninsula Security - Watsonville, CA 11/2014 - 10/2016

Administrative Assistant / Secretary

Conducted new employee interviews, distributed customer invoices, and deposited cash payments.

Reviewed and corrected employee activity reports and coordinated the administrative activities of the office.

Answered inbound phone calls, reviewed memos and reports, and kept office clean and organized.

ADDITIONAL WORK EXPERIENCE

Stay at Home Parent - Castroville, CA 09/2017 - Present

Stay at Home Parent - Castroville, CA 11/2016 - 06/2017

Full Time Homemaker

Ensure household duties are completed in a timely manner and provide access to developmental activities.

Develop, manage, and maintain a budget effectively, and transport to and from events.

Coordinate medical care, meals, and social activities, and provide encouragement and support.

Monterey Herald - Monterey, CA 01/2013 - 05/2014

Package Handler

Assembled and sorted newspapers, kept work areas clean, and delivered newspapers to various locations.

Accurately read labels, verified numbers, memorized and carried out instructions, and worked quickly.

Completed tasks in the required time limits with high levels of accuracy.

VOLUNTEER EXPERIENCE

Watsonville Police Department - Watsonville, CA 05/2009 - 01/2011

Cadet Program Volunteer

Assisted with traffic control, worked at major events, helped officers, and maintained CPR and First Aid certification.

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