Medical Assistant Office Manager
Resume:
Joni Bowles
**********@*****.***
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Joni Bowles
Front Office Manager/ Medical Assistant/CNA
Senoia, GA 30276
**********@*****.***
I am looking for a rewarding job as an Office Manager, Staffing Coordinator, Medical Assistant, Phlebotomist, PCTIII, or a CNA
Authorized to work in the US for any employer
Work Experience
Front Office Manager /Receptionist
BT&E Automotive - Newnan, GA
April 2008 to July 2016
More than 8 years of experience managing schedules, customer relations, accounts receivable and payable. As well as a multitude of other responsibilities associated with front office task.
• Checked in customers
• Greeted customers as they entered
• Answered the phone for a company of over 6 employees
• Made calls to Customers
• Made appointments for customers
• Tracked Inventory
• Collected and processed payments
• Faxed, copied, and scanned documents
• Resolved customer issues
• Maintained office records
• Prepared financial reports
• Ordered parts when appropriate
• Handled cash and deliveries
• Organized and processed mail
• Checked in/out customers
Medical Assistant/Endoscopy Lab
Digestive Healthcare of Georgia
June 2004 to July 2005
Worked as a medical assistant where needed and also worked in the endoscopy lab.
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Used EHR system
• Obtained patient vitals
• Administered vaccines
• Scheduled patient appointments
• Performed patient assessments
• Processed medication refill requests
• Responsible for front office duties
Medical Assistant
Georgia Cancer Treatment Center - Fayetteville, GA
March 2002 to May 2004
• Supported 4 clinicians
• Roomed patients
• Measured vital signs
• Prepared charts
• Scheduled appointments
• Scheduled labs
• Verified insurance
• Called in medication refills
• Restocked patient rooms
• performed Phlebotomy and ran in house lab
Medical Assistant Instructor
Georgia Medical Institute - Jonesboro, GA
June 2000 to February 2002
1. Taught all aspects of medical assistant classes to students, to include phlebotomy.
2. vital Signs
3. phlebotomy
4. Dosages and Calculations
5. Anatomy
Phlebotomist/Medical Assistant/PCTIII
PEIDMONT HOSPITAL - Fayetteville, GA
August 1997 to February 2002
Total Patient Care to include
Vital Signs
Bathing
changing Linens
Check Blood Sugar
placing Catheters
Suctioning
phlebotomy
Recovery
Same day Surgery-Short Stay Unit
• Assisted in minor procedures
• Performed venipuncture
• Assisted with charting
• Cleaned patient rooms
Medical Assistant
PRIMUS CLINIC
February 1994 to July 1995
• Assisted in minor procedures
• Performed venipuncture
• Measured accurate vital signs
• Performed numerous administrative duties
• Contacted patients for appointment reminders
• Recorded patient history
• Assisted with charting
• Cleaned patient rooms
Administrative Assistant/Admissions
Carolina Training Centers - Fayetteville, NC
June 1992 to February 1994
• Managed day-to-day operations of The training center
• Communicated with the Management Team
• Handled phones and faxes
• Monitored office supplies
• Composed student reports
• Responded to emails/faxes
• Handled travel orders and travel vouchers
• General clerical support duties including filing, faxing, scheduling, and placing orders
• Enrolled Students for classes
• Ran Orientation process for Students
• set up Satellite Campuses
• Taught all Aspects of the Phlebotomy program as a Certified Instructor
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• Processed invoices
• Processed timecards
• Scheduled meetings
Certified CNA/Medication Aide
PINE CREST NURSING HOME - Lillington, NC
August 1988 to November 1992
Vital signs
bathing
Linen Change
passed meds
laundry
Employee of the Month
Education
Certification Phlebotomy in Phlebotomy
Carolina Training Center - Fayetteville, NC
September 1992 to Present
Golden Age Health Care in Nursing CNA
Fayetteville, GA
March 2019 to June 2019
Certified Nurse Assistant
Central Carolina Community College - Lillington, NC
August 1988 to December 1988
Skills
• • • Customer Service Skills (10+ years)
• • • Data Entry (10+ years)
• • • Filing (10+ years)
• • • Microsoft
• • • Microsoft Word
• • • Receptionist (10+ years)
• • • Scheduling
• • • Billing
• • • Clerical (10+ years)
• • • Inventory
• • • Management
• • • Microsoft Office
• • • Organizational Skills
• • • Outlook
• • • Computer Literacy
• • • Phlebotomy
• • • Venipuncture
• • • Vital Signs
• • • Patient Care
• • • Anatomy Knowledge
• • • Medical Records
• • • Insurance Verification
• • • Experience Administering Injections
• • • Medical Office Experience
• • • Caregiving
• • • Hospice care
• • • Assisted living
Certifications and Licenses
CNA certified
June 1994 to June 2021
Phlebotomy
June 1993 to Present
CPR BLS Certified
April 2019 to April 2021
Assessments
Home Health Aide Skills — Proficient
August 2020
Providing care to patients in a home setting
Full results: Proficient
Work Style: Conscientiousness — Proficient
October 2019
Tendency to be well-organized, rule-abiding, and hard-working.
Full results: Proficient
Electronic Health Records: Best Practices — Highly Proficient
June 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use.
Full results: Highly Proficient
Medical Terminology — Proficient
April 2019
Understanding and using medical terminology
Full results: Proficient
Nursing Aide Skills — Proficient
May 2020
Providing nursing aid to patients using knowledge of relevant equipment and procedures.
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
All of my Medical Assistant Training was done under the supervision of a Physician as on the job training.
I was was able to teach as a Medical Assistant/ Phlebotomist/PCTIII/ CNA through Georgia Medical Institute
I was Certified as a Phlebotomist through ASPT in 1993
I have been Certified as a CNA for 25 years
and have worked under those Licenses as a Medical Assistant along with my Phlebotomy Certification
I was Certified through Piedmont Clinical Partners Training in 1997 as a PCTIII
I also have a Certification as a PCA
My BLS CPR and First Aid are up to date.
I have the knowledge and the experience to be an asset to you Practice or Facility
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