Hospitality and customer services

KHUSHBOO

#***- * ****** ****** *******, ON M*V*C*

Phone: 416-***-**** Email: ***************@*****.***

OBJECTIVE

Seeking a responsible, challenging job, where my talent and skills coupled with motivation can be of mutual benefit.

CORE COMPETENCIES

•Strategic Management and ability to get along with team mates.

•Being efficient and effective in my approach to give best solution each time.

TECHNICAL PROFICIENCE

•C, C++, PHP, HTML, CSS, JavaScript, Swift, SQL, MySQL, MS Office

EDUCATION

PGD Mobile Application Design and Development September 2016 – August 2018

Lambton College, Toronto, ON

•Acquire sufficient knowledge to be a creative developer with different platforms.

Master Degree in Computer Application June 2012 – June 2015

Punjab Technical University, Punjab, India

•Gained sufficient knowledge and skills required for the software developments.

PROFESSIONAL EXPERIENCE

Kitchen Manager, Burgers and Fries Forever, Toronto May 2019 – May 2022

•Manage kitchen staff and coordinate food orders

•Supervise food prep and cooking

•Check food plating and temperature

•Establish portion sizes

•Schedule kitchen staff shifts

•Price menu items in collaboration with the Restaurant Manager

•Order food supplies and kitchen equipment, as needed

•Train kitchen staff on prep work and food plating techniques

•Store food products in compliance with safety practices (e.g. in refrigerators)

Team Lead, Tim Hortons, Toronto March 2017– April 2019

•Provide any training that team members need

•Communicate clear instructions to team members

•Listen to team members' feedback

•Monitor team members' participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed

•Manage the flow of day-to-day operations

•Create reports to update the company on the team's progress

•Distribute reports to the appropriate personnel

Production Team Member, FGF Brands, Toronto March 2017 – March 2018

•Assisting team in resolving missing cases and finding harmful objects & reporting to leaders.

•Baking, Scanning, labelling and packaging the products as per daily planner.

•Ensuring the quality and visual appearance of bakery department.

•

Customer Service Representative, Headstart Employment September 2016 – February 2017

•Answered the phone and transferred calls and Keeping records of applicants.

•Resolves the customer queries, problems and conflicts

•Initiated training for team members to better understand the tools used.

Junior Developer, CS Infotech, Chandigarh, India January – September 2015

•Cross- browser compatibility, Responsive Web Design.

•Working with the different languages or the toolset.

•Assign personnel to phases/elements, complete technical studies, designing.

Contact this candidate