Staten Housekeeper

DESHA ANDERSON

Staten Island NY ***** • 347-***-**** • **************@*****.***

Highly focused and accomplished Developmental Disabilities Professional, constantly seeking to improve the lives of clients through evidence-based practice while developing solid professional relationships with clients of all ages and their families, through work and excellent interpersonal communication skills. Proven ability to motivate groups and individuals to positive growth and change.

Areas of Expertise

Client Assessments

Advocacy

Case Management

Public Speaking

Scip Training

Developmental Disabilities

Group Counseling

Microsoft Office Suite

Crisis Intervention

Car Training

AMAP

Anger Management

P.C.A

Social Services

Amap Training

PROFESSIONAL EXPERIENCE

(Community Resources) Staten Island, NY Nov. 2013 – Nov. 2022 Direct Support Professional

• Worked to improve, enrich and respect the lives of individuals with developmental, physical, and mental disabilities

• Assisted residents with personal living and daily care activities in and provided direct supervision to the individuals.

• Maintained accurate case management reports

• Developed and implemented plans for individuals to achieve greater independence, their daily goals, and community integration

• Administered daily medications

• Assisted with day-by-day operations of the residence accordance with regulatory requirements, agency policy and quality program standards.

(Freelance Housekeeper) Staten Island, NY July 2010 – Nov. 2013 Freelance Housekeeper

• Cleaned house/apartments to the contentment of the client

• Followed all safety provisions and work associated instructions

• Cleaned and washed basins, mirrors, tubs and showers.

• Emptied and cleaned trash containers.

• Wiped down glass surfaces.

• Vacuumed cleaned carpets, rugs and draperies.

• Ran errands, such as taking laundry to the cleaner and buying groceries.

• Washed dishes and cleaned kitchens, cooking utensils and silverware.

• Executed an assortment of housekeeping duties

(Child Care Services) Staten Island, NY July 2010 – Oct. 2011 Child Care Provider

• Provided a safe, clean, and nurturing environment for children and babies in my home childcare service called Bright Star

• Created, prepared and guided age appropriate curriculum

• Prepared healthy and nutritious breakfast, lunch and snacks

• Purchased age and developmentally appropriate toys/ play equipment

• Researched latest childcare and education related techniques for childcare

(Center For Family Support Services) Staten Island, NY Feb. 2005 – July 2010 Direct Care Counselor

• Advised on the financial implications and consequences of business decisions.

• Investigated outstanding items and resolved financial discrepancies.

• Accurately and promptly processed documentation.

• Supported team members on all accounting issues.

• Prepared monthly reconciliations of balance sheet accounts.

• Dealt with any financial irregularities as they arose.

(New Boardview Manor) Staten Island, NY May 2001 – Aug. 2004 Personal Care Assistant/HHA

• Provided personal care services to clients ensuring that clients and their families received the highest quality of service in a caring and compassionate environment.

• Escorted clients to medical appointments and assisted with personal errands.

• Ensured that clients took daily oral medications as prescribed by their doctor

• Kept a daily log of activities and observations and reported to the client's family and medical team

• Assisted clients with personal care needs bathing, mouth care, shampoo and hair care, feeding, and other needs as they arise.

• Shopped for groceries and prepared meals for clients

• Established and maintained a clean and comfortable home environment by performing cleaning duties including housekeeping, such as laundry, washing dishes, vacuuming, mopping and dusting appliances

(Volunteers of America) Staten Island, NY Mar. 2000 – July 2004 Direct Care Counselor

• Responsible for assisting in the case management and treatment plan implementation for the consumer

• Provided direct care services to the consumers, including but not limited to: transportation, residential, and educational

• Assisted consumers who suffered from bipolar disorder and schizophrenia in everyday daily activities (making dinner and giving out afternoon/evening medications).

(Anna Erica Assisted Living) Staten Island, NY May 1998 – Mar. 2000 Home Health Care Aide

• Provided in home patient care providing personal care services to clients ensuring that customers and their families received the highest quality of service in a caring and compassionate environment.

• Escorted clients to medical appointments and/or assists with personal errands.

• Assisted patients with personal care needs: bathing, mouth care, shampoo and hair care, feeding, transferring, ambulation, and other needs as they arose.

• Shopped for groceries and prepared meals for client’s dietary specifications

• Established and maintained a clean and comfortable home environment by performing cleaning duties including housekeeping, such as laundry, washing dishes, vacuuming, mopping and dusting appliances

(Cloves Lake Nursing Home) Staten Island, NY Feb. 1996 – Mar. 1998 Dietary Aide

• Prepared meals for 75+ patients according to patient care plans and adhered to all food safety regulations

• Assessed patients physical, medical and psychological needs and devised patient care plans accordingly

• Rotated and replenished inventory for premium freshness of all meals

• Inspected kitchen and utensils to ensure that they met sanitation standards for patient safety Education

Port Richmond High School-Staten Island, NY

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