Medical Billing Customer Service
Resume:
Melissa Musser
Rocklin, CA *****
*******.******.*.*.*@*****.***
Work Experience
Cashier
The Home Depot - Roseville, CA
March 2021 to Present
Helping customers find what they're looking for and ringing up the items or helping them in self-serve Payroll Specialist
SSW Construction - Folsom, CA
December 2017 to March 2020
Employee payroll/taxes. Tracking of employee medical/dental, vacation & sick leave. Sub-contractor insurance certificates. A/P, paying vendors on time appropriate amounts with lien releases the first year as well.
Billing Specialist
All Inclusive Medical Services - Carmichael, CA
April 2016 to February 2017
Billed for SNF and clinic services as well as patient eligibility and denials. Also Cll med. authorizations and death certificates.
Externship, medical billing specialist
Westshore Billing, Inc. - Roseville, CA
January 2015 to February 2015
Responsibilities
Inputting all new patient demographics and existing patient changes into patient based software. On-line billing of health insurance claims using Office Ally, preparing and mailing workman compensation claims as well as secondary billing reviews of said claims. Pulling physician's progress reports to accompany all work comp. claims, highlighting parts of report substantiating services not previously paid, noting secondary billing reviews as such. Scanning all incoming billing and patient demographics. Researched workman's compensation cases utilizing Comp Data software. Utilized Noridian software when necessary as well as EAMS.
Bookkeeper
Coach works Construction, Inc. - Rocklin, CA
January 2006 to October 2008
A/P, A/R, bank reconciliation, customer service, scheduling of appointments, answering phones, and filing.
Accomplishments
Completed job duties ahead of deadlines. Followed up with job leads until appointments were set. Appeased customers as needed.
Skills Used
Quickbooks and Microsoft suite software, phones, fax, 10 key. Bookkeeper
Delta Business Solutions - Rancho Cordova, CA
March 2005 to January 2006
Responsibilities
A/P, A/R, Inventory auditing, wkly payroll, bank reconciliation, and month end closing of multiple stores. Accomplishments
Completed job duties within deadlines avoiding any and all issues for stores and corporate office. Developed rapport with store managers.
Skills Used
Custom software, 10key, phone, and fax.
Bookkeeper
American Landscape and Concrete, Inc. - Rocklin, CA April 2004 to March 2005
Responsibilities
A/P, A/R, customer service dept. back-up, enter outside payroll into Company software program weekly. Special projects as assigned by owner. Issued and tracked purchase orders and company vehicles and maintenance.
Accomplishments
Completed job duties within deadlines working with all dept. managers. Developed rapport with sub- contractors going above and beyond scope of duties to ensure work was completed and payment was received.
Skills Used
Quickbooks Pro, 10 key, fax, phones, filing.
Office Manager
Rob Mann Construction, Inc. - Sacramento, CA
December 2000 to February 2004
Responsibilities
A/P, A/R, weekly payroll, bidding proposals, job costing, liens and releases, progress billing Accomplishments
Supported Company growth of over 120%.
Skills Used
Quickbooks, customized Access program, utilized job books to ensure all billing was completed. Developed rapport with vendors and sub-contractors for efficient and smooth completion of goals. Developed mission statement, human resource handbook, planned OSHA tail-gate meetings, tracking of vehicles and equipment maintenance.
Education
Medical billing and coding certificate program in Medical billing and coding Carrington College - Citrus Heights, CA
2014 to 2015
Skills
• Medical Coding
• Bank Reconciliation
• Medical Billing
• CPT Coding
• Accounts Receivable
• 10 Key Data Entry
• Auditing
• Payroll
• ICD-9
• ICD-10
• Insurance Verification
• Accounts Payable
• Office Management
• Financial Report Writing
• QuickBooks
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