Customer Service with wide range of skills
Resume:
Carrie Herman
Wanting to help people and learn preferable healthcare fast learner
Traverse City, MI 49684
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Nursing Assistant/unit Clerk
Munson Healthcare - Traverse City, MI
April 2021 to Present
My job entails taking accurate vitals every four hours. Keeping up my training and knowledge with frequent classes. Maintaining a professional mindset. Helping with ADL cares, prepping for heart caths, preforming EKGs, participating in cardioversions as an aide. Recording ambulatory actions, vitals, hygiene tasks and reporting any signs the patient might be deteriorating. Maintain current BLS certification.
Acute care experience. Keeping track of patients and paperwork. Telemetry floor. As a unit clerk I am tasked with managing the paper work for the patients, while ordering supplies for the unit and through the star system updating physicians for the patients, consents and where the patients are at any time. Assigning new admissions to nurses and nursing assistants by giving them the face sheet. Med-tech/caregiver
Boardman Lake Glens - Traverse City, MI
July 2019 to Present
Accurately dispute medications following med orders from doctors, provide wound care as needed, ADLs, stay up to date on CPR and first aid certification, and provide kind care to residents. Instacart Shopper
Instacart - Oakland, CA
April 2018 to December 2020
Provide good customer service to members while being reliable, accurate, and organized. You either pick up products already bagged to be delivered or you yourself get the joy and satisfaction of efficiently going through stores, locating and processing the items. Once finished checking out and delivering orders to the customers respected homes.
Server/cook
Bocanova - Oakland, CA
January 2017 to October 2017
Server customers, friendly can do attitude, take orders, bus tables, barista, polish silverware Manager/server
Texas Cajun Cafe - Big Spring, TX
June 2014 to January 2017
Providing good customer service, checking ordering inventory, scheduling, pay roll, opening/closing register drawer. Making bank deposits as well as picking up checks for employees from pay roll. As managing the restaurant I needed to make sure the orders for food supply was accurate and ordered in time not to run out. Make sure all staff are up to date on the serve safe food handling certification as well as being licensed to sell alcohol.
Nurse Aide med tech
Boardman Lake Glens - Traverse City, MI
January 2016 to May 2016
I transferred residents, distributed meds, dealt with peri care, CPR, and vitals. Maintained a current certification for first aide and CPR. I needed to know about the meds and pass them within a certain time period as set by the physician. This job also entailed being trained by wound care to provide wound care service to the residents that need it. Specifically tailored to them. PNA
Big Spring State Hospital - Big Spring, TX
July 2015 to December 2015
Responsibilities
Helped promote a safe and secure environment to help people learn the skills to get back into society and cope with mental illnesses. Learned how to take vitals manually and with machine. CPR trained. PMAB. Monitored patients. Provide patient beside care and change adult briefs. Move patients to and from wheelchair. Monitor health problems. Restraints when needed. Temporary Secretary/Receptionist for HR
Record Eagle - Traverse City, MI
2013 to 2013
I handled phone calls, issues with paper deliveries/drivers, dealt with various programs on the computer, took care of starting and ending subscriptions and sold papers to walk ins. Cook
Fieldstone Market - Traverse City, MI
August 2012 to December 2012
Prep Cook/Deli: I greeted customers, prepared and cooked the food everyday, maintained the deli, took food orders and prepared them, cleaned counters, dishes, trash, floors, and helped on the register. From August 2012 to December 29, 2013
Hostess
Olive Garden - Traverse City, MI
April 2012 to September 2012
I greeted and seated people properly, held open doors, helped other positions when needed serving food and cleaning off tables, restocked menus and other supplies. From April 2012 to September 2012
Cage Cashier
Turtle Creek Casino and Hotel - Williamsburg, MI
July 2010 to February 2012
I handled large amounts of cash, maintained a drawer, exchanged currency for chips, jackpots, tito vouchers, check transactions, credit card transactions, was consciously aware of my surroundings, and provided good customer service.
From July 28, 2010 to February 29, 2012
Cashier
Sears Roebuck and Co - Traverse City, MI
March 2010 to April 2011
I handled transactions with customers, assisted customers with merchandise, handled a drawer, maintained drawer, helped other departments when necessary, took care of merchandise, dealt with credit cards, checks, promoted and handled credit card applications. From March 2010 to April 9, 2011
Orchard Creek Assisted Living
Traverse City, MI 49685
(231) 932- 9060
Volunteer: Helped with senior citizen activities, took senior residents out, spent time with them, set up activities.
From August 2009 to June 2010.
Education
Associate Degree in Nursing in Nursing
NMC
August 2021 to Present
High School Diploma
Traverse City Central High School - Traverse City, MI 2008 to 2009
Skills
• CADD, Computer design, Accounting, Engineering Graphics, Computer Skills
• Cashiering
• Caregiving
• Hospital Experience
• Patient Care
• Vital Signs
• Medical Terminology
• Medical Records
Certifications and Licenses
Food Handler Certification
CPR Certification
Additional Information
Skills
BLS Certification
Good with Computers
Great with Cash
Good leadership skills
Understands and exercises good business skills
Quick learner
TIPS training
Gaming license
Great people skills
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