Resume
Ankita Thakur
I believe in con/nuous learning and exploring new things and this defines me.
OBJECTIVE: - To make myself part of the organiza5on and make the company and my objec5ve common goal. I also want to rise and grow along with the growth of the company. I wish to embark upon a carrier, which gives me opportunity to learn and to innovate and evolve into a successful and responsible corporate ci5zen. Seeking for a plaCorm where I can use my knowledge and crea/vity for the beAerment of organiza5on and society in parallel nurturing my technical and interpersonal skills. EXPERIENCE SUMMARY:-
1. Worked as an Office Administra5on in AERP-ITM Polytechnic College, Palwal from Jan 2017 to Feb 2018.
2. Worked as Office Administra5on in Investors Clinic Infratech Pvt. Ltd. Feb 2019 to June 2020. 3. Working as Office MIS Execu5ve and CRM in Vinsum Axpress Logis5c Private Limited.
• Making day to day MIS Report
• Handling Customer relationship management.
• Preparing Bookings Stock report, Delivery Stock Reports 4. Gained the experience of handling software of company. 5. Gained the experience in how to make the coordination between customers and company (By sending MIS Reports to Customers, handling and solving their queries, putting efforts in making perfect relationship with customers).
6. Providing Escala5on Matrix to New Customers as well as Exis5ng Customers. PROFESSIONAL SKILLS
• Have good communication skills
• Proper knowledge of basic computer.
• Independent decision Making
• Self-Motivation
• Adaptability
• Good observation
• Tally ERP
• Backend Support
WORK EXPERIENCE:-
• To coordinate with the team and ensure the effec5ve communica5on should take place between the Management and the team
• To comply with the process and procedures made by the company and ensure its effective implementation during the complete operation process
• To manage the critical documentation at every point of time.
• To make sure that the sales team must be completely aware and well versed with various processes.
• To maintain and update the master data records for all assigned projects on regular basis.
• To prepare various project reports on daily, weekly and monthly basis.
• To do inter- departmental coordination with Corporate HR, Finance, CRM, Call Audit, Marketing, Legal etc.
• To manage payment reconciliation by coordinating with Accounts & update in STS CURRENT DESIGNATION:- Opera/on MIS Execu/ve and CRM ROLES AND RESPONSIBILIES:- Backend Support
EDUCATIONAL CREDENTIALS:-
• 10th passed from CBSE Delhi.
• 12th passed from CBSE Delhi.
• B.A from University of Delhi.
STRENGTH
• Hardworking, accomplished, flexible
• Good communica5on and inter personal skills with a posi5ve aYtude.
• Quick Learner, Problem Solver
• Good Rela5onship maker
TECHNICAL SKILLS
• MS Excel 2019
• MS Word
• Company’s So\ware user