HIEZEL ANN L. ADAME

P R O F E S S I O N A L S U M M A R Y

Dedicated to render and provide excellent customer service skills to attain the maximum customer satisfaction. Passionate in training and development, highly organized, and proficient. Has professional work ethics and flexible, I am seeking for a job where I can maximize my whole potential and be beneficial for company’s growth.

W O R K E X P E R I E N C E

Food Service Staff

Subway Sandwiches

Maintains positive environment for a good and quality environment of the store

Checks and ensures that all the needed supplies are adequately stocked

Checks and ensures all the equipment are always in proper working condition

Provides front-line duties as well as the sanitation and safety procedures

Ensures that all daily checklists are filled and attended to

Ensure that food and service meet quality control standards as per Alberta Health and Subway standards is concerned

Stimulates mind of co-workers to have good sharing experience

Take a step-by-step discussion to reach the objectives of the company

Provides exemplary customer service to customers Reservations Associate

Limketkai Luxe Hotel and Resorts Corporation

Making reservations for customers based on their various requirements and budgetary allowances.

Checking the availability of accommodation or transportation on the customers’ desired travel dates.

Helping plan travel itineraries by suggesting local tourist attractions and places of interest.

Processing payments and sending confirmation details to customers.

Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.

Providing support to customers who may need to amend or cancel a reservation.

C O N T A C T I N F O

403-***-****

adqzqj@r.postjobfree.com

1-106 William Street

Cochrane, Aberta,

Canada, T4C 1Z5

S K I L L S

Professional

Good Communication Skills

Excellent Customer Service Skills

Ability to work under pressure

Leadership

Training and Development

Interpersonal Skills

E D U C A T I O N

Hotel and Tourism Management

Program

Southern Alberta Institute of Technology

1301 16 Ave., NW, Calgary AB T2M 0L4

September 2021 – April 2023

Bachelor of Arts in International

Studies

Ateneo de Cagayan University

Cagayan de Oro, Philippines

June 2008 – May 2013

T R A I N I N G S

White Hat Academy

October 2021

Workplace Hazardous Materials

Information System (WHMIS)

December 2021

Food Safety and Sanitation

November 2021

Pro-Serve

December 2021

Contact this candidate