Customer Service Tourism
Resume:
HIEZEL ANN L. ADAME
P R O F E S S I O N A L S U M M A R Y
Dedicated to render and provide excellent customer service skills to attain the maximum customer satisfaction. Passionate in training and development, highly organized, and proficient. Has professional work ethics and flexible, I am seeking for a job where I can maximize my whole potential and be beneficial for company’s growth.
W O R K E X P E R I E N C E
Food Service Staff
Subway Sandwiches
Maintains positive environment for a good and quality environment of the store
Checks and ensures that all the needed supplies are adequately stocked
Checks and ensures all the equipment are always in proper working condition
Provides front-line duties as well as the sanitation and safety procedures
Ensures that all daily checklists are filled and attended to
Ensure that food and service meet quality control standards as per Alberta Health and Subway standards is concerned
Stimulates mind of co-workers to have good sharing experience
Take a step-by-step discussion to reach the objectives of the company
Provides exemplary customer service to customers Reservations Associate
Limketkai Luxe Hotel and Resorts Corporation
Making reservations for customers based on their various requirements and budgetary allowances.
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
Processing payments and sending confirmation details to customers.
Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
Providing support to customers who may need to amend or cancel a reservation.
C O N T A C T I N F O
*********.*****@***.****.**
1-106 William Street
Cochrane, Aberta,
Canada, T4C 1Z5
S K I L L S
Professional
Good Communication Skills
Excellent Customer Service Skills
Ability to work under pressure
Leadership
Training and Development
Interpersonal Skills
E D U C A T I O N
Hotel and Tourism Management
Program
Southern Alberta Institute of Technology
1301 16 Ave., NW, Calgary AB T2M 0L4
September 2021 – April 2023
Bachelor of Arts in International
Studies
Ateneo de Cagayan University
Cagayan de Oro, Philippines
June 2008 – May 2013
T R A I N I N G S
White Hat Academy
October 2021
Workplace Hazardous Materials
Information System (WHMIS)
December 2021
Food Safety and Sanitation
November 2021
Pro-Serve
December 2021
Contact this candidate