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Customer Service Social Media

Location:
New York, NY
Posted:
May 07, 2022

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Resume:

Mariana Ferraz

*******.**********@*****.*** • 914-***-**** • 242 W 53rd st, NY 10019

Education:

University of Michigan, Ann Arbor Michigan Graduation: April 2025

College of LSA (Literature Science and the Arts)

GPA: 3.9

University Honors

Courses taken: Microeconomics, Calculus, Statistics, Psychology, Cognitive Science, and Communications Scarsdale High School, Scarsdale New York Graduation: June 2021

GPA: 3.9 (unweighted)

Signifer Honor Society: earned membership of an academic honor society at Scarsdale High School for students with a minimum of an unrounded 3.70-grade point average, a record of participation in at least three school or volunteer community activities, and have completed at least two years at Scarsdale High School.

Took AP Calculus, AP Statistics, AP Psychology, and AP International Politics

Academic Awards

Earned second place in The National French Contest (Le Grand Concours) in 2019 and 2020.

Excellence in the Study of French Award at Scarsdale High School (May 5, 2021) Certificates Issued: April 2022

NYU Tisch Music Industry Essentials Certificate

University of Michigan Getting Started with Python Course Certificate Issued: April 2020 Languages:

Portuguese (native)

English (native)

French (professional working proficiency)

Spanish (basic)

Work Experience:

School of Rock Mamaroneck, Assistant Studio Coordinator Spring 2021

Assisted the General Manager with running the School through direct customer service and juggling a multitude of tasks such as scheduling and event planning to ensure the administration of the school. Sobol Mamarock, Cook & Cashier Summer-Fall 2020

Made drinks and food for the restaurant, charged products, and counted the money. Community Service:

It’s English Time Classes, Teacher 2019-2020

Taught fifteen children of around ten years old basic English in Floresta, Brazil in person and virtually. Edward Williams Tutoring Club, Art and Music Tutor 2017-2021

Taught and created weekly art and music lesson plans, including instrument instruction, to children from five to thirteen years old. One Can, Member 2019-2021

Worked in food drives over weekends to collect money to donate to local charities. Extracurricular Activities:

Heartbeat: Philanthropic A Capella, President and Alto Singer 2021-present

Run and perform in a philanthropic a capella group.

Perform weekly at the University of Michigan Hospital for patients.

Participates in concerts to raise money for a charity every year (Charity for 2021-2022: Focus Hope) Michigan Economics Society, Member 2021-present

Sierra Club, Member 2021-present

Jam Club, Singer, Pianist, Guitarist, and Drummer 2021-present

Participate weekly in jam sessions with a group of local University of Michigan musicians. School of Rock Band, Singer and Pianist 2016-2021

Perform in a rock covers band and in a school house band. Participate in statewide and nationwide showcases. Cercle Français, Officer (2019-2020) President (2020-2021) 2017-2021

Organize, plan, and lead activities about French culture.

Manage the club’s social media accounts (Instagram and Facebook) Mock Trial, Co-president 2018-2021

Learn and teach how the judicial system works through in mock cases and assist teammates in creating examinations.

Compete in school and statewide tournaments.

Helping Hands in Brazil (Brazilian Club), Vice President 2017-2021

Organize and participate in Brazilian-themed bake sales to raise money for charities in Brazil and activities to celebrate and spread Brazilian culture.

Manage the club’s social media accounts (Instagram and Facebook) Athletics:

Varsity & Club Volleyball, Libero, main defense specialist 2017- 2021

All- Section Westchester County Award (2021)

MVP Award, Varsity Team (2019-2020)

House of Sports Club Team (2018-2020) - Captain

SVBC Club Team (2017-2018) - Captain



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