Customer Service Assistance stocking cleaning
Resume:
HAKEM A. KARIM
Staten Island, NY *****
*********@*****.*** · 646-***-**** ·
EXPERIENCE
**/**** – 09/2014
CUSTOMER SERVICE ASSOCIATE, CVS CAREMARK
Operated cash register and collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Answered customer questions, provided store information and directed customers to designated store areas.
Learned roles of other departments to provide coverage and keep store operational.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
07/2012 – 09/2014
STOCKER, CVS CAREMARK
Restocked shelves with current merchandise in attractive displays to promote sales.
Added labels to products, rotated current stock and professionally arranged merchandise.
Identified unsafe materials within packages and notified proper personnel.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Verified merchandise against shipping paperwork and resolved discrepancies.
Examined and inspected stock items for damage and reported findings to supervisors.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Updated products with new pricing or temporary promotion signs to increase sales.
EDUCATION
JUNE 2007
HIGH SCHOOL DIPLOMA, PORT RICHMOND HIGH SCHOOL
SKILLS
Restocked shelves with current merchandise in attractive displays to promote sales.
Added labels to products, rotated current stock and professionally arranged merchandise.
Identified unsafe materials within packages and notified proper personnel.
Maintained knowledge of federal, state and local regulations to enforce adherence to requirements in daily operations and advise management on policy changes necessary for compliance.
Verified merchandise against shipping paperwork and resolved discrepancies.
Examined and inspected stock items for damage and reported findings to supervisors.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Updated products with new pricing or temporary promotion signs to increase sales.
Flexible Schedule
Efficient and organized
Friendly and Personable
Stocking and Replenishing
Verbal and Written Communication
Merchandise Stocking
Supply Restocking
Heavy Lifting
Positive Attitude
Problem-Solving
Customer Assistance
Honest and Dependable
Reliable and Responsible
ACTIVITIES
Adept at stocking and arranging merchandise in high-volume grocery and retail establishments. Positive and outgoing team professional with team-player mentality. Efficient stocker, proficient in replenishing floor stock and organizing displays to support sales objectives. Well-coordinated in locating and palletizing items for optimal replenishment. Self-motivated team player with strong time management skills. Proficient in adhering to company policies and procedures while pricing merchandising to achieve business objectives. Successful at performing audits on sales, refunds, and disbursements with accuracy. Methodical and focused professional skilled in performing price tag replacements and updates. Punctual and responsible with great quality control and order review skills. Offering solid customer service background and strong attention to detail. Commended for maintaining accurate inventory counts.
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