Customer Service Team Member

Jennifer Perez703-***-**** *******@***.***

EXPERIENCE

Bar Louie, Orlando FL - Server September 2021 - Present Took large parties and high volume of tables, while multi-tasking and managing time. Assisted in training new staff, Memorized menu entrees and daily specials.

Rock and Brew, Orlando FL — Server/Bartender January 2021 - September 2021

Responsible for providing the perfect service experience for every guest, serving the guest in an accommodating manner, and looking for ways to avoid waste and limit costs.

BJ Brewhouse, Orlando FL — Hostess

May 2020 - October 2020

Accommodated large groups of people at once, Actively practiced time management skills, and resolved conflicts with frustrated guests.

Military Exchange, Fort Polk LA — Team member December 2019 - April 2020

Rotated through multiple roles where needed, working as a cashier, food preparation specialist, inventory management, maintaining cleanliness, and customer service.

IHOP, Orlando FL — Server

March 2017- March 2019/June 2020 - February 2021

Coordinated information between front and back of house, ensured tasks were completed in a timely manner, demonstrated problem solving skills and flexibility in busy situations.

EDUCATION

Osceola High school, Kissimmee — High school Diploma September 2013 - JUNE 2017

GPA: 3.4

Quality Characteristics:

Adaptability,

Customer Service,

Communication

Self Motivation,

Time management skills,

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