End Cashier Quality Consultant

PETER D. ROBINSON

**** ****** **. *********, **, 94551 925- 667-1982 ****************@*****.***

CAREER OBJECTIVE

An experienced Medical/Laboratory Operations Director with a 30-year career history of proven successful leadership in start-up, medium and large laboratories spanning supervisor, manager and director levels. Extensive knowledge in analytical laboratory testing, quality assurance which includes legal and regulatory requirements, safety and compliance.

EXPERIENCE

Livermore, CA

Worker, Dec 2017 - Present

•Quality control - identification of product defects using visual identification, calipers, x-ray to accurately measure thickness and composition of metal components

•Categorize and report defects to management

•Production - assemble parts manually using light industrial tools or automated machines

•Package products for shipment

•Warehouse - stock, pick-and-pull items

•Computer inventory adjustments made manually or scanned

•Shipping and receiving - tracking, labeling, packaging items individually or by pallet.

LOWE'S HOME IMPROVEMENT, Livermore, CA

Front End Cashier, Mar 2020 - Oct 2020

•Customer support for product location, recommendations, pricing and payment.

FAITH BASED STUDY, Livermore, CA

Feb 2015 - Dec 2017

•Continuing study of religion focusing on the bible with the church Pastors, bible study groups and outside reading

•Member of Men's Ministry, Service Ministry, Greeting Ministry and Outreach Ministry.

QUEST DIAGNOSTICS NICHOLS INSTITUTE, Valencia, CA

Director of Quality/Quality Consultant, Clinical Laboratory Scientist, Apr 2009 - Jan 2014

•Coordinated activities throughout the 700-employee business unit to ensure accurate testing, exceed client expectations and comply with regulatory requirements

•Improved quality metrics 50% by collaborating with departments to examine processes and make changes for improvement

•Developed an inspection ready status using internal inspections

•Experienced in regulatory requirements for CAP, CLIA, FDA, DEA, ISO 9001, OSHA and other federal, state and local agencies

•Six Sigma Green Belt and Champion that successfully completed projects reducing costs and improving quality

•Final review and revision of SOPs before Medical Director approval

•Converted 1300 SOPs to corporate standardized format

•Education Coordinator for Clinical Laboratory Scientist and Medical Laboratory Technician internship programs. Member of Advisory Board for Medical Laboratory Technician Program at College of the Canyons, Valencia, CA and Santa Monica College, Santa Monica, CA.

LABORATORY CORPORATION OF AMERICA, Calabasas, CA

Director of Laboratory Operations, Apr 2004 - Apr 2009

•Successfully led the endocrine laboratory in improving analytical testing, optimizing staff productivity, evaluating and purchasing equipment, division budget, meeting regulatory compliance, and improving quality

•Implemented automated liquid handlers improving productivity without adding staff as volume increased

•Coordinated with R&D to create a dedicated LCMSMS department

•Assisted Quality Assurance department in developing a quality improvement program that used metrics to track performance

•Assisted Safety department to update training modules and meet regulatory requirements for expanded operational areas.

QUEST DIAGNOSTICS NICHOLS INSTITUTE, San Juan Capistrano, CA

Laboratory Manager, Biochemical Genetics, Jun 1997 - Apr 2004

•Managed production, quality assurance, budget, test analysis, instrumentation and appropriate staffing

•Developed new department that became the leading national laboratory for testing inborn errors of metabolism

•Successfully led department in tripling sample volume from integration of three corporate mergers

•Managed department that consistently met financial goals that included cost per test and full time equivalent

•Chairman of the Daily Operations Meeting. Advanced communication with sales and corporate leadership. Improved operational deficiencies.

•Member of Safety Committee. Re-designed committee to include staff participation, improved internal inspection system, added metrics to monitor progress.

EDUCATION

UNIVERSITY OF CALIFORNIA

SANTA BARBARA, CA

B.A. Health Sciences (Aug 1979)

ADDITIONAL SKILLS

•Communicate effectively with superiors, peers, subordinates, and customers.

•Able to design and implement plans of action to meet strategic goals.

•Track record of analyzing and adjusting work procedures for maximum efficiency.

•Adept at facing problems and conflicts with confidence and assurance.

•Possess strong editing skills and creative writing ability.

CERTIFICATIONS

•California Clinical Laboratory Scientist

•American Society of Clinical Pathologists Medical Technologist

•HAZWOPER General Site Worker – 8CCR§5192 (e), 40 hours, HW-66615

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