Customer Service Data Entry
Resume:
Objective
Ability Summary
Employment History
**/**** - **/**** ******** Service Agent
ICR Solutions, San Angelo, TX
Process unemployment claims
Receive inbound calls
Maintain solid customer relationships by handling questions and concerns with speed and professionalism
Resolving customer complaints, managing database records, drafting status reports on customer service issues
Data entry and research as required to troubleshoot customer problems 08/2018 - 05/2019 Office Manager
C&J Cable, McCamey, TX
Managing databases
Handle correspondence, complaints and queries
Prepare letters, presentations and reports
Process payroll
05/2017 - 08/2018 Kitchen Manager
Honky Tonk Grill, Silsbee, TX
Ensure that all food items and products are stored, prepared and served based on the restaurant's recipe, preparation and portion standards Order kitchen materials and ingredients based on the menu and market demand
Supervise food preparation in the kitchen and ensuring that customers are satisfied
Maintain clean working environments and making sure that employees follow the restaurant's preventive maintenance measures
Maintain adequate inventory levels and conducting weekly inventories Work with Restaurant Managers to create menu items, pricing and establishing portion sizes of each meal
Schedule shifts by business hours, days, and occasions TRINITY ROBERTS
10324 Front St, San Angelo, TX 76901
Phone: 432-***-****
Alt Phone: 325-***-****
Email: adqzh4@r.postjobfree.com
Seeking a customer service position where I can optimize my problem-solving and organizational skills to contribute to increased customer satisfaction. Strong multitasking skills and fast learning ability ensure quick contribution to your customer service team.
Attention to Detail
Active Listening Skills
Improving Customer Experience
Building Customer Loyalty
Positive Attitude
Bilingual Customer Support
Time Management.
Interpersonal Skills
Oversee the training of employees to ensure the safe operation of kitchen equipment and utensils and the proper handling of heavy items and hazardous materials
11/2015 - 06/2017 Owner/Operator
SmokinHotLunchBox, Kountz, TX
Pre-shift food prep
Stocking of truck for service and taking inventory Cashier and Operate a point of sale (POS) system
Fulfill customer orders
Prepare and serve customer orders
Post-shift cleaning & stocking of the truck
Doing dishes after a service
Post-shift organizing and inventory
07/2014 - 08/2015 Car Hop
Sonic Drive In, Kingsland, TX
Customer service
Cash handling
Stock product needed
Deliver orders
Greet customers providing excellent customer service 03/1904 - 08/1904 Child Care Provider
Small Wonders, Austin
My jod was to care for babies, change diapers, feed babies. I also did daily activities like takeing them outside, reading stories and floor time. Education History
General High School Curriculum
High School Diploma
Hays High School, Buda, TX
Occupational Licenses, Certificates and Training
11/2019 TABC
Safeserve
Honors & Activities
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Additional Information
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Detailed References
Timothy Sowers, Ownerself EmployedBeaumont, VI
Heath Davis, Head of Security
5K Security
1212 West 4th
San Amgelo, TX 76901
adqzh4@r.postjobfree.com
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