Pharmacy Technician Customer Service

DEARRION BOOKER

Dallas, Texas 469-***-**** ***********@*****.***

Pharmacy Technician:

A talented Pharmacy Technician Trainee with an exceptional standard of working knowledge in the field of logistics and customer service. Able to manage varying tasks under pressure and respond cheerfully and positively to changing circumstances. Self-motivated with great attention to detail.

Training has included eight weeks of practice in a clinical externship as well as training in a state-of-the-art pharmacy laboratory.

Learned from instructors, gaining a foundation in pharmacy best practices, medication pharmacology, pharmaceutical calculations and prescription processing.

Education and Certifications:

Concorde Career College, Dallas, TX Graduating in May 2022

Pharmacy Technician Diploma

Completed 230 hours of clinical externship at Walgreens and Texas Oncology in Walgreens.

Completed curriculum delivered in classroom, online and lab settings covering topics including:

oMedical & Pharmaceutical Terminology

oPharmacology of Medications

oRetail Pharmacy Procedures

oMedicare & Medicaid Reimbursements

oPharmaceutical Calculations

oFDA Drug Safety Guidelines

oPharmacy Practice Ethics

oPrescription Filling

oMedication Compounding

oPatient Care & Interaction

oMedication Inventory Management

Texas State Board of Pharmacy August 2019 – August 2021

Pharmacy Technician Trainee

Philander Smith College 2018 – 2019

Business Management

Employment Experience:

Volunteer Mentor Speaker Baylor Outpatient Therapy 2019 – 2022

Presented and spoke to young and adult patients that have had traumatic

brain injuries.

Training Manager FedEx Ground 2018 -2019

Instruct new employees how to load and unload trucks

Instruct new employees how to operate equipment in a timely manner

Cashier Whataburger 2015 - 2017

Customer service, fast food, take customer payments for orders

Maintain and clean lobby areas.

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