Office Aide Customer Service
Resume:
Melody Earnheart
DuQuoin, IL ****2
******@***.***
Hard working and dedicated individual looking to obtain employment where my educational training, abilities in customer service, organizational skills, and attention to detail will be utilized to their maximum potential.
WORK EXPERIENCE
Baker’s Group of America – January 22, 2018 – January 28, 2020
CSR- Customer Service Representative
Insurance sales-Posted payments, faxing, and filing. Did quotes on insurance for customers.
CCHT (Clinically Certified Hemodialysis Tech.) Fresenius Medical Care - August 2010 to September 2014
Conducted hemodialysis on patients, testing of purified water, mixing of acid bath, mixing of bicarbonate. Setting up machines and disassembling of machines. Cannulation of patients access. Data entry into computers, etc
Community Health & Emergency Services Inc. Carbondale, IL Receptionist Medical Records - August 2009 to May 2010Check in patients, check out patient's, registering patients, faxing, filing, etc
Medical Office Aide Dr. Anad Salem - Carbondale, IL - August 2007 to July 2008
Assisted in a doctor's office with medical transcription, filing, billing, posting, and other miscellaneous duties such as answering phones and greeting customers. Technicolor Universal Media Services-Pinckneyville, IL
Stocker Technicolor - Pinckneyville, IL - November 2001 to April 2006
Facilitated as a stocker in a DVD - CD manufacturing facility ensuring company policies and guidelines were carried out. Customer Service Wal-Mart Super Center - Du Quoin, IL - February 1998 to November 2001
Worked with customers in a retail store setting. Assisted with all inquiries and complaints. Assisted in the returns of merchandise and documented defected items and maintained quality customer service.
EDUCATION
Associates in Applied Science in Medical Administrative Assistant
John A. Logan College - Carterville, IL August 2006 to December 2008
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