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Data Entry Customer Service

Location:
Murrieta, CA
Salary:
25-30
Posted:
May 08, 2022

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Resume:

Mirtha Diaz

***** ******** ***

Murrieta, CA ****2

760-***-****

Objective Quality Control / QA

The focus of my experience has been in Quality Assurance, Data Entry II, Quality Control/ for the past 10 years. I am seeking a long term career in an entrepreneurial environment with a balance of strong support and communication. In return, I offer organizational and problem solving skills in a fast-paced environment. I assure you, your company plans will be effectively executed according to short/long term company goals. I am confident that my technical skills and passion for Quality Assurance is a perfect match for this position.

Summary of Qualifications

fifteen years of experience in QC, QA, Team Lead and Customer Service.

MS Office; Word, Excel, Saleforce, SanTracker and JD Edwards.

Experienced in as a Quality Control Inspector in GMP environments.

Proficient in documentation and auditing procedures.

Knowledge of proper documentation using computer applications.

Able to use precision inspection calibration tools, Gauges, Caliper, Scales, big pen, tweezers, blade, ruler, etc.

Ability to inspect under a microscope.

Relevant Work Experience:

TE Connectivity 2015 to 2021

Quality Control / In Line Lead Level II

1. Responsibility: Approve 1st and 2nd Operations/FPR and FAI

2. Read blueprints

3. Hourly visual checks

4. Verify correct material

5. Daily reports on shift findings.

Tools Used

1: OGP Smart Scope

2: Keyence

3: TV Inspection

4: ToolsMakersmind

5: Caliper

6: Drop Gage

7: Plug/ Ring Gage

8: Scissors Gage

Ponto Cleaner

Manager- Retail 2014 to 2015

1.Responsibilities: Customer Service and Cashier.

2.Responsible to open and closed business

3.Responsible to enter Date Entry for each new customer. (Phone number, name, address, quantities, colors and materials.

4.Bank deposits

5.Responsible to make all Utilities payments

6.Employee payroll.

7.Ensured all garments dropped were in good condition pre-dry or laundry.

8.Report any garment issued/stains to operator

9.Resolved customer issues.

10.Responsible to advertisement.

11.Ensured batches were correct at the time customer dropped it off and pick it up.

12.Ensured batches were deliver on time.

13.Sort garments pre Clean.

14.Organized garments by alphabetical orders.

15.Bagged garments.

16.Sort all tickets/receipt by month.

17.Report any loss.

Tools used:

1: Computer

2: First Data Merchant machine.

3: Sew Machines

4: POS Royal.

Zodiac Company

Quality Control / Electrical Tri-Sensor Tester 2012 to 2013

Performed pre-assemble and final inspection for each production lane.

Ensure our quantities, labels and documentation was correct before gets out the building.

Responsible to create Rejects report.

Monitor pre-assembling, and pre-testing product / machines.

Performed a final test on Tri-Sensor machine.

Incoming and outgoing inspection.

Responsible /in charged to create a work instruction for each work station.

Responsible to create a monthly report for the Tri-Sensor.

Finished Goods and final inspection.

Performed a CMN test.

Responsible to perform a visual inspection for cracks, peeling, thickness, gaps or licking.

First Article.

Compute dimension results and others data.

Performed a flatness test on per-assembled parts.

Tool / Machines used:

1: Computer

2: Camera

3: Caliper

4: Scales

5: CMN

6: blueprints

7: Ruler

8: Pen tester

9: Gage

10: Plug/ring and much more.

Falmat Inc

Quality Control Inspector 2012 to 2012

Responsible for receiving, inspecting, read drawing/blue prints, measurements, packing, data entry, in process and final inspection on wire power cords/cable, spools, tubing, back shell etc.

Create a number for all incoming parts.

QC all incoming parts for correct quantities, color and sizes.

Daily Input all the PO numbers and part numbers description of part and quantity received.

Search for proper documentation such as drawings/blue prints incoming inspection sheets, final Inspection sheets to perform measurements and inspection using electronic caliper, clock, meter and biped pin.

Final electrical test.

In process electrical test.

Hip-hop test.

Packing.

Falling PO or travelers by part numbers or customers.

Programs I used excel, live Vintage, Job Tracker and zebra program.

Upper Deck 2004 to 2010

Quality Control/ QA

Responsible for performing final inspection for incoming and outgoing product/memorabilia cards.

Maintained and created QA, QC & MTR sheets.

Resolve customer orders on a daily basis.

Re-inspect and troubleshoot returned items.

Update and maintain all spreadsheets for availability of product.

Inspected new product for bents, scratches, glue or smears.

Keep track of expired and new product.

Respond to internal e-mails and calls from project managers.

Attend weekly meetings, make suggestions on how to fix issues.

Responsible for creating a coding book.

Created a customer case/account for every package received.

Inspected, qualified, failed and input data in the computer daily.

JDE program to create procedure sheets.

Polese A Plansee Affiliated Company 1999 to 2003

QC/QA Inspector

Responsible for the inspection of all electronic components.

Work under a microscope calibration machine, scale and computer.

Assisted shipping and receiving accomplish their orders for the quarter.

Perform inspection for incoming parts/components.

Maintain an accurate report describing all problems found; stains, discoloration, gaps, peeling, blisters, etc.

Keep track of quantities inbound and outbound.

Attend engineering meetings; made suggestions on how to fix issues.

Generate QTY, QA, Rejects and MTR spreadsheets.

Education

High School Carlsbad High school /Honduras

Palomar College Diploma Office Admin Assistant/ Receptionist

Business: Certificate Advanced typing with a score of 51wpm.

IPC-A-610 Certified IPC Specialist since 2016.

OGP Certified Graphical Measurement Software SmartScope



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