Store Manager

Sofia Cornejo-Torres

**** ** **** ***** #** San Carlos, Ca 94070 415-***-**** ************@*****.***

EXPERIENCE

Sephora

Santa Clara, CA — Assistant Store Manager

August 2020-Present

●Develop strategies to maximize store sales potential by accurately forecasting sales, aligning staffing plans with business trends and adjusting payroll accordingly.

●Utilize all available reporting to analyze business trends, create action plans and share opportunities with the store team.

●Demonstrate expertise with a strong understanding of the store’s sales performance and staffing as well as all other controllable expenses within the store.

●Proactively recruit a diverse team who prioritizes the client experience and provide world-class service.

●Conduct regular Career Development Conversations with direct reports and follow up on action plans.

●Participate in Shrink Business Recap monthly with Loss Prevention Investigator in store.

Fremont, CA— Store Director

April 2017-August 2020

●Develop strategies to grow the business by leveraging client loyalty programs, events, product knowledge, services, and more

●Forecast sales and payroll with your district manager to drive store results

●Build a coaching culture in your store where everyone is recognized for their success and given feedback on areas to grow

●Recruit, interview, and attract top talent in addition to providing succession and development plans for your team

●Implement, support, and drive all operational initiatives to ensure store profit and efficient processes

Walnut Creek, CA- Talent and Business Manager

July 2013-April 2017

●Manage the hiring process for all roles within the store in partnership with the Store Director

●Write & deliver annual performance reviews for direct reports

●Manage the inventory of the store including shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes

The Body Shop, Emeryville,CA - Store Manager

April 2007-July 2013

●Develop strategies to grow the business by leveraging client loyalty programs, events, product knowledge, services, and more

●Build a coaching culture in your store where everyone is recognized for their success and given feedback on areas to grow

●Recruit, interview, and attract top talent in addition to providing succession and development plans for your team

EDUCATION

Culinary Institute of America— Associate of Culinary Arts

April 2002-December 2004- Hyde Park, NY

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