Customer Service Sales Associate
Resume:
Sara McCoy
Fast learner, willing to learn to the best of my ability.
Thousand Oaks, CA 91360
*****************@*****.***
Would prefer (Thousand Oaks or Newbury Park)
High School Diploma
Learning disabilities.
Authorized to work in the US for any employer
Work Experience
Authorized to work in the US for any employer
Work Experience
Child Care Aide
YMCA - Thousand Oaks, CA
January 2022 to April 2022
Taking care of elementary kids, watching them outside on the playground, giving them snacks, doing activities, sweeping and cleaning outside patio, vacuuming the classroom, taking kids to the bathroom, watching kids playing inside the classroom, signing kids out to go home on the tablet, clocking in and out on the tablet using Paycom. Doing special events outside of work. Sales Associate
Hickory Farms - Thousand Oaks, CA
October 2021 to December 2021
Seasonal, Cashier, stocking shelves, answering phone, going to storage finding items, taking out trash, opening, closing.
Seasonal Sales Associate/Cashier Hickory Farms
Hickory Farms - Thousand Oaks, CA
October 2020 to December 2020
Seasonal sales associate kiosk on the oaks mall we sell holiday meats and cheese and other food items, I stock shelfs, help customers find items, cashier, part time opener and closer. Key Holder Experience, Helped with training.
Seasonal Engraver Seasonal Sales Associate Things Remebered Things Remembered - Thousand Oaks, CA
February 2019 to December 2019
Seasonal engraver, sales Associate, how to use an engraving machine to engrave gifts for a special holiday or occasion, sales associate, Dusting shelf's, greeting customers, explaining the sales, using a tablet to create the special message for the personalized item, using a cashier to check out the customers items, finding the items and using ladders.
Production Worker Goodwill
Goodwill Industries - Thousand Oaks, CA
September 2019 to October 2019
Organizing items to be put out on the sales floor, price tag labeling, Cleaning, helping customers find items.
Womens and Men's Merchandising, Customer Service
Macy’s
March 2019 to October 2019
Organizing, Cleaning, Packaging, Labeling, Fulfillment, price Ticketing, Live Picking. Cashier, Bagger Target
Target - Newbury Park, CA
September 2018 to January 2019
Learning the cashier, bagging items, worked seasonal such as Halloween, Thanksgiving Black Friday, Christmas, New Years, (cashier, organized clothes and shoes on Black Friday) Volunteer Library Gift Shop
Newbury Park Library - Newbury Park, CA
June 2017 to June 2017
Cash Register, Organizing, Stocking, Closing
Newbury Park Branch Library Book Sale
Offer bags to customers for their Items, Organize, Categorize, Help customers find Items. Library Volunteer Gift Shop
Thousand Oaks Library Gift Shop - Thousand Oaks, CA March 2017 to June 2017
Stock shelfs, organized, price changes, cashier.
Botanic Gardens Volunteer
Garden - Thousand Oaks, CA
June 2014 to August 2014
Watering plants, Trimming Plants, cleaning pots, learning about Plants. ROP Fashion Retail Sears Sales Associate
Sears - Thousand Oaks, CA
2014 to 2014
ROP Fashion Retail Sears Sales Associate
Fashion Retail Intern, Love Culture
Sears Home Services - Thousand Oaks, CA
January 2011 to October 2012
Thousand Oaks, CA
January 2011 to October 2012
Learning about fashion, managing the sales floor, organizing, talked about sales in the back room with the ROP internship class.
Fashion Retail Intern, Love Culture
Sales Associate Love Culture
Love Culture - Thousand Oaks, CA
August 2011 to August 2011
Thousand Oaks, Fitting Room Assistant, Display Stocking, Customer Assistant Education
Certificate in Cosmetology
Simi Valley Adult School - Simi Valley, CA
March 2015 to November 2016
High school diploma in General Education/special Education Thousand Oaks High School - Thousand Oaks, CA
March 2014 to August 2014
High school diploma in General Studies
Thousand Oaks High School - Thousand Oaks, CA
January 2009 to June 2013
Skills
• Transcription
• English
• Customer service
• Proofreading
• Karate
• Microsoft Outlook Calendar
• Cosmetology
• Microsoft Powerpoint
• Microsoft Office
• Microsoft Outlook
• Leadership
• Word processing
• Swimming
• Math
• Dancing
• Stocking
• Marketing
• Retail sales
• Gardening
• Body waxing
• Basic math
• Bookkeeping
• Time management
• Software troubleshooting
• Sales
• Cleaning
• Microsoft Excel
• Retail math
• Hair styling
• Training & development
• Cashiering
• Organizational skills
• Color theory
• Windows
• Hospice care
• Inside sales
• Typing
• Cooking
• Microsoft Word
• CPR
• Pivot tables
• Algebra
• Dermabrasion
• Infection control
• Packaging
• Customer support
• Retail management
• Makeup application
• Childcare
• Merchandising
Certifications and Licenses
Food Handler Certification
SMstudy Targeting success
Certified Caregiver Training Program
Heart saver pediatric First Aid CPR AED Online Portion Assessments
Customer focus & orientation — Familiar
November 2019
Responding to customer situations with sensitivity. Full results: Familiar
Call center customer service — Completed
November 2019
Applying customer service skills in a call center setting. Full results: Completed
Sales skills — Completed
July 2020
Influencing and negotiating with customers
Full results: Completed
Scheduling — Completed
November 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Completed
Problem solving — Completed
November 2019
Measures a candidate's ability to analyze relevant information when solving problems Full results: Completed
Verbal communication — Completed
November 2019
Speaking clearly, correctly, and concisely
Full results: Completed
Customer service — Familiar
November 2019
Identifying and resolving common customer issues.
Full results: Familiar
Inside sales — Completed
November 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Completed
Written communication — Completed
November 2019
Best practices for writing, including grammar, style, clarity, and brevity. Full results: Completed
Active listening — Completed
November 2019
Actively listening and appropriately responding in conversations. Full results: Completed
Numerical reasoning skills — Familiar
November 2019
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.
Full results: Familiar
Outside sales — Completed
November 2019
Actively listening and responding appropriately; performing common sales calculations. Full results: Completed
Accounting skills: Bookkeeping — Completed
November 2019
Calculating and determining the accuracy of financial data. Full results: Completed
Working with MS Word documents (basic) — Completed November 2019
Basic Word techniques, including the use of tools to format or edit text. Full results: Completed
Typing — Completed
November 2019
Transcribing text using a standard keyboard
Full results: Completed
Basic computer skills: PC — Completed
November 2019
Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
Full results: Completed
Attention to detail — Completed
November 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Spreadsheets with Microsoft Excel — Completed
November 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Proficiency with Microsoft Office: Mail & calendar (Mac) — Familiar November 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar
Proficiency with Microsoft Office: Mail & calendar (PC) — Familiar November 2019
Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar
Filing & organization — Completed
November 2019
Arranging and managing information or materials using a set of rules. Full results: Completed
Logic & critical thinking — Completed
November 2019
Using logic to solve problems.
Full results: Completed
Social media — Completed
November 2019
Creating content, communicating online, and building a brand's reputation. Full results: Completed
Composing & sorting email — Completed
November 2019
Effectively composing and organizing email messages. Full results: Completed
Analyzing data — Completed
November 2019
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed
Memorization — Completed
August 2020
Committing product or merchandise information to memory and recalling it at a later time Full results: Completed
Data entry: Accuracy — Familiar
November 2019
Entering data quickly and accurately
Full results: Familiar
Management & leadership skills: Planning & execution — Completed November 2019
Planning and managing resources to accomplish organizational goals. Full results: Completed
Management & leadership skills: Impact & influence — Completed November 2019
Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed
First aid — Familiar
July 2020
Treating common medical emergencies
Full results: Familiar
Following directions — Completed
July 2020
Following multi-step instructions.
Full results: Completed
Creating presentations with Microsoft PowerPoint — Completed July 2020
Knowledge of Microsoft PowerPoint tools and features. Full results: Completed
Customer service manager — Completed
July 2020
Managing customer service representatives and resolving customer issues Full results: Completed
General manager (hospitality) — Completed
July 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Completed
Programming fundamentals — Completed
July 2020
Designed by engineering managers and real-world employers, this test gives you hard data points to evaluate technical competency
Full results: Completed
Teamwork: Interpersonal skills — Completed
August 2020
Responding to challenging team situations at work
Full results: Completed
Composing & sorting email with Gmail — Completed
August 2020
Effectively composing and organizing Gmail messages. Full results: Completed
Working with MS Word documents — Completed
August 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: Completed
Hairstylist skills — Completed
August 2020
Building and retaining clientele through quality client interactions Full results: Completed
Retail skills: Shelf stocking — Completed
August 2020
Receiving and storing merchandise or product.
Full results: Completed
Workplace English — Proficient
August 2020
Understanding spoken and written English in work situations. Full results: Proficient
Special education — Completed
August 2020
Teaching students with special education needs
Full results: Completed
Food safety — Completed
August 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Completed
Cashier skills — Completed
August 2020
Counting cash, processing transactions, following written procedures, and attending to details. Full results: Completed
Marketing — Completed
August 2020
Understanding a target audience and how to best communicate with them Full results: Completed
Visual merchandising — Completed
August 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Completed
Proofreading — Completed
August 2020
Proofreading written texts.
Full results: Completed
Business math — Completed
August 2020
Using basic math to solve problems in a business context Full results: Completed
Retail customer service — Completed
September 2020
Comprehending and responding to retail customer needs Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Alison Make Up Artistry (Less than 1 year) Accounting Skills: Bookkeeping -- Completed November 2019 Calculating and determining the accuracy of financial data. Full results: Completed Basic Word Processing with Microsoft Word -- Completed November 2019 Basic Word techniques, including the use of tools to format or edit text. Full results: Completed English Communication Skills: Typing -- Completed November 2019 Transcribing text using a standard keyboard. Full results: Completed Basic Computer Skills: PC -- Completed November 2019 Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: Completed Attention to Detail -- Completed November 2019 Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: Completed Spreadsheets with Microsoft Excel -- Completed November 2019 Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals. Full results: Completed Proficiency with Microsoft Office: Mail & Calendar (Mac) -- Familiar November 2019 Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar Proficiency with Microsoft Office: Mail & Calendar
(PC) -- Familiar November 2019 Using Microsoft Office Mail and Calendar tools to manage workload. Full results: Familiar Organizational Skills -- Completed November 2019 Arranging and managing information or materials using a set of rules. Full results: Completed Composing & Sorting Email
-- Completed November 2019 Effectively composing and organizing email messages. Full results: Completed Logic & Critical Thinking -- Completed November 2019 Using logic to solve problems. Full results: Completed Data Analysis -- Completed November 2019 Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed Social Media -- Completed November 2019 Creating content, communicating online, and building a brand's reputation. Full results: Completed Data Entry -- Familiar November 2019 Entering data quickly and accurately. Full results: Familiar Management & Leadership Skills: Planning & Execution
-- Completed November 2019 Planning and managing resources to accomplish organizational goals. Full results: Completed Management & Leadership Skills: Impact & Influence -- Completed November 2019 Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Completed Retail Customer Service -- Completed July 2020 Comprehending and responding to retail customer needs. Full results: Completed First Aid -- Familiar July 2020 Treating common medical emergencies. Full results: Familiar Following Directions -- Completed July 2020 Following multi-step instructions. Full results: Completed Creating Presentations with Microsoft PowerPoint -- Completed July 2020 Knowledge of Microsoft PowerPoint tools and features. Full results: Completed Customer Service Manager -- Completed July 2020 Managing customer service representatives and resolving customer issues. Full results: Completed General Manager (Hospitality) -- Completed July 2020 Solving group scheduling problems and reading and interpreting P&L statements. Full results: Completed Programming Fundamentals -- Completed July 2020 Designed by engineering managers and real- world employers, this test gives you hard data points to evaluate technical competency. Full results: Completed July 2020 Influencing and negotiating with customers. Full results: Completed Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Marketing
Computer Networking
Infection Control Training
Color Theory
Six Sigma
Hospice Care
Home Care
Special Education
Employee evaluation
Certifications / Licenses
Marinello Certificate of Excellence
December 2015 to Present
Achieving 99% attendance for the month of December 2015 Marinello certificate of Excellence
November 2015 to Present
Achieving 95% attendance in month November 2015
Simi Valley Adult School of Cosmetology
March 2016 to Present
course on professionalism
Simi Valley Adult School of Cosmetology
March 2016 to Present
participant winner of the decades day best hair style contest. BARRIST*R STUDENT SERVICES
October 2016 to Present
has successfully completed classes or demonstrations in various aspects of cosmetology, including, styling, Cutting, coloring, skin care, nail care and other related subjects. ChromaSilk Hair Color Certification Program
May 2016 to Present
ChromaSilk Essentials Certified
ChromaSilk Hair Color Certification Program
May 2016 to Present
Everything Blond Certified
ChromaSilk Hair Color Certification Program
May 2016 to Present
VIVIDS & PASTELS certified
ChromaSilk Hair Color Certification Program
May 2016 to Present
Basic color Theory certified.
ChromaSilk Hair Color Certification Program
May 2016 to Present
Color Correction Certified
World Health Organization
May 2016 to Present
record of Achievement standard precautions: waste Management Alison Certificate
June 2020 to Present
coronavirus- What you need to know.
HealthStream Certificate of Completion
July 2020 to Present
Covid-19 Free Offering 2019 Novel Coronavirus pandemic Health care professionals need to know. HealthStream Certificate of Completion
July 2020 to Present
covid19 advanced concepts in pressure control verification- HealthStream covid19 free offering
July 2020 to Present
advanced billing & reimbursement telehealth- n thrive HealthStream Certificate of Completion
July 2020 to Present
Airborne Transmission in the Acute care setting knowledge Q HealthStream Certificate of Completion
July 2020 to Present
Airborne Transmission precaution in Post-Acute Care HealthStream Certificate of Completion
July 2020 to Present
Technique in Home Health and Hospice - An HCCS Regulatory Course. Care Academy
May 2020 to Present
Covid-19 A Guide For Direct Care Workers
intelycare
May 2020 to Present
Advanced Infection Control for COVID-19
SMstudy Targeting success
May 2020 to Present
Marketing Research Fundamentals
SMstudy Targeting success
May 2020 to Present
Corporate Sales Fundamentals
SMstudy Targeting success
May 2020 to Present
Six Sigma Yellow Belt
SMstudy Targeting success
May 2020 to Present
Digital Marketing Fundamentals
SMstudy Targeting success
May 2020 to Present
Negotiation Associate
SMstudy Targeting success
May 2020 to May 2020
Marketing Strategy Fundamentals
in the Know Caregiver Training
May 2020 to Present
understanding Coronavirus (CNA,HHA, PCA, CHHA, Etc.) in all states. Thousand Oaks High School Chorus Department Show Choir 2011 June 2009 to Present
Show Choir, Chorus
Gary Fritzen-TOHS Choral Director Friday, June 3rd 2009. Alison Make Up Diploma
August 2020 to Present
Framed Diploma in Make Up and Make up Letter of Reference in the Know Caregiver Training
May 2020 to May 2020
Standard Precautions
OpenLearn The Open University
April 2020 to Present
Secondary Learning
OpenLearn The Open University
April 2020 to Present
Assistive technologies and online learning
Certificate of complishment Typing Test
August 2019 to Present
5:00 Typing test 96%
Certificate of complishment Typing Test
August 2019 to Present
1:00 TYPING TEST 88%
CERTIFICATE OF Accomplishment
April 2017 to Present
5:00 Typing Test 96%
CERTIFICATE OF Accomplishment
April 2017 to Present
3:00 Typing Test 95%
CERTIFICATE OF Accomplishment
Certificate of completion
April 2020 to Present
Mousing, understanding a computer Mouse.
Microsoft 2010 basic 1 Certificate
June 2014 to Present
Letter of Reference in Microsoft 2010 basic 1 understanding the fundamentals of Microsoft certified. CERTIFICATE OF Achievement
December 2015 to Present
beauty IQ test 100%
ROP High School
June 2012 to Present
outstanding Attendance Fashion Retail Merchandising, certificate of proficiency, Letter of Reference. Basic Math
April 2020 to Present
Basic Math
Time Management
April 2020 to Present
37 total minutes on time management
Biology
April 2020 to Present
Biology
Future Learn
2020 to Present
Communication and interpersonal skills at work 86% Future Learn
2020 to Present
How to teach online providing continuity for students Future learn
2020 to Present
Create a social media marketing campaign 86%
Certificate Of Rank
June 2013 to Present
orange Belt Karate
Certificate Of Rank
November 2012 to Present
Yellow Belt Karate
Drawing Fashion From Inspiration
August 2011 to Present
Drawing Fashion From Inspiration
PRAVANA ChromaSilk
December 2016 to Present
Hair color
PRAVANA BALAYAGE
May 2016 to Present
BALAYAGE
California Food Handler
October 2020 to October 2023
A food handlers certificate and card that will need renewing every 3 years, Learning about Food and Safety.
Headway Workforce Solutions CA SB1343 Workplace Harassment Prevention Training December 2020 to Present
Completed a online course with California Law SB1343
Contact this candidate