Executive Assistant Data Entry

SUMMARY

SKILLS

EXPERIENCE

AM ALICIA MEADOR

***********@*****.*** / C: 573-***-****

Sikeston, MO 63801

Certified Nursing Assistant and National Phlebotomy certification Administrative professional possessing a strong desire to learn and grow professionally. Proficient in MS Office. Executive Assistant who is skilled at multi-tasking and maintaining a strong attention to detail. Employs professionalism and superior communication skills to meet client and company needs. Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success. Proficient in Word products

Charting expertise

Understands medical procedures

General housekeeping ability

Medical terminology knowledge

Compensation and benefits

QuickBooks expert

Filing and data archiving

Data entry experience

Respiratory equipment training

Documentation procedures expert

Experience in invoicing payment and distribution

Calm and level-headed under duress

Quick problem solver

Valid MO driver's license

Accurate and detailed

Accounts reconciliation

Data entry

Scheduling and calendar management

Human resource knowledge

Invoicing and billing

Payroll processing

Collections and invoice processing

Cash Flow analysis

Accounts receivable

AR and AP expertise

Accounts payable

Payroll operations

Spreadsheet software knowledge

Payment processing

Accounting Associate / Magnitude 7 Metals, LLC - Marston, MO 06/2018 - 02/2019 Worked with management at the project level to ensure expense plans are achieved. Accounts Payable

Accounts receiveable

Proficient in Quickbooks

Proficient in all word products

Reconciliations

Processed payments and applied to customer balances. Generated and mailed updated statements.

Set up and updated customer accounts with interactions, payments and personal information. Collected and arranged information and entered details into computer database. Performed prescribed scripts and utilized friendly but firm attitude with full knowledge of contractual requirements and legal remedies.

Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Advertising Sales Executive / Pure Country C106.1 - Cape Girardeau, MO 10/2017 - 01/2018 Trained all incoming sales team members.

Contacted customers by phone and email in response to inquiries. Promptly resolved all customer requests, questions and complaints. Supported the sales team in writing proposals and closing contracts. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Reviewed operational records and reports to project sales and determine profitability. Built relationships with customers and the community to establish long-term business growth. Office Manager/Administrative Assistant / Slusher Farm & Home Inc. - Sikeston, MO 07/2017 - 10/2017 Invoicing

Payroll

Paying taxes and invoices

Filing

Quickbooks, microsoft word, excel, and powerpoint usage Dmv Title Clerk/Cashier / Sikeston License Bureau - Sikeston, MO 03/2017 - 07/2017 Licensing

Titling

Executed other motor vehicle transactions

Personal Aide / Senior High School - Sikeston, MO 12/2015 - 05/2016 Helped special education students understand their assignments Get students from class to class

Helped special education teachers teach classes.

Certified Nurse Assistant / Always There In-Home Care - Sikeston, MO 10/2015 - 12/2015 Went to patient's homes and helped them with in home needs Cleaning, patient care, buying groceries.

Certified Nurse Assistant / SEMO Alliance For Disability Independence - Cape Girardeau, MO 07/2015 - 10/2015 Went to patient's homes and helped them with in home needs Cleaning, patient care, buying groceries.

Inbound Tech Support / NewWave Communications - Sikeston, MO 04/2014 - 08/2014 Effectively managed a high-volume of inbound and outbound customer calls. Addressed and resolved customer product complaints empathetically and professionally. Gathered and verified all required customer information for tracking purposes. Defused volatile customer situations calmly and courteously. Accurately documented, researched and resolved customer service issues. Evaluated consumer reports on a monthly basis.

EDUCATION AND TRAINING

Identified chronic customer issues by creating and maintaining customer complaint log. Referred unresolved customer grievances to designated departments for further investigation. Resolved service, pricing and technical problems for customers by asking clear and specific questions. Managed high call volume with tact and professionalism. Server/Waitress / Applebee's - Sikeston, MO 01/2014 - 05/2014 Demonstrated genuine hospitality while greeting and establishing rapport with guests. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Provided friendly and attentive service.

Inventoried and restocked items throughout day.

Tour Guide Travel / Tourism / Hunter-Dawson State Historic Site - New Madrid, MO 06/2012 - 05/2014 Gave tours of State Historic site

Cleaned and restored historic furniture

Sikeston High School - Sikeston, MO, United States 2008 High School Diploma

of America Member of DECA, 2.8 GPA, Yearbook, College Prep and Dual credit classes. Mountainland Applied Technology College - Orem Campus - Orem, UT, USA 2010 National Certification: Phlebotomy

Provo College - Provo, USA

Criminal Justice

Sikeston Career and Technology Center - Sikeston, USA 2014 Certified Nursing Assistant: CNA

Western Governors University - Salt Lake City, UT

N/A: Teaching

Course work in special education based curriculum Working towards getting a teaching certification in special education Southeast Missouri State University - Sikeston Regional Campus - Sikeston, MO N/A: psychology

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