Executive Assistant Project Manager

Djamilie Jules

Margate, FL *****

386-***-**** *************@*****.***

OBJECTIVE

Enthusiastic Project Manager and certified Scrum Master skilled in applying Agile/Scrum principles and methodologies while motivating and leading teams. Currently looking for opportunities to lead a Scrum team while bringing excellent communication, organizational skills, strong commitment, vision and leadership to your company. I will improve your team productivity and software quality by merging the gap between the development team and stakeholders.

SKILLS SUMMARY

● CSM certified

● Experience with Agile methodologies

● Understanding of Change Management

● Experience in Business Process Improvement

● Familiar with QA methodologies, Requirement analysis, writing test plans and test cases based on system requirement specifications

● Understanding of Software development life cycle

● Microsoft 365: Word, Excel, Powerpoint, and Outlook

● Workday

TECHNICAL SKILLS

● Team Building: Lead team stand-ups, Sprint Retrospectives, story planning, story refinement

● PM tools: JIRA cloud site, Trello, ASANA

● Sprint Reporting and Analytics: measuring sprint velocity, burn down charts

● Continuous improvement

● Sprint Planning: user stories, backlog management, release planning, and quality control

● Promote Communication & Documentation

EXPERIENCE

Target Corporation Wellington, FL

Executive Team Leader 2021 – Present

● Oversees the front end store while supervising 50+ employees in a 40+ million dollar store

● Analyzes reporting to determine opportunities and inefficiencies within the store in order to develop the team to deliver on company expectations

● Consistently surpasses ambitious Net Promoter Score, sales, and margin goals by more than 10%

● Conducts all aspects of talent management using agile methods to staff, train and develop

● Leads and coaches Team Members in processes that increase customer satisfaction by more than 20%

● Achieved 13 employee recognition awards for exceeding expectations regarding quality and Guest experience

● Introduces tools and processes to successfully use Agile software development practices

● Facilitates Scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, retrospectives, etc.

International Rescue Committee: Refugee Resettlement Department NYC, NY Resettlement Intern 2020-2020

● Assisted my supervisor with refugees resettlement services for 17 clients by using databases like ETO Software.

● Taught refugees how to open bank accounts, cash checks, SNAP, SSN with visual aids.

● Scheduled clients’ medical and other appointments by calling them on the phone or emailing them through Outlook and Google Suite.

● Helped refugees from multiple backgrounds prepare and understand federal forms and paperwork.

● Assisted staff with clerical and administrative duties as needed like editing Excel sheets and contacting other interns through Teams.

● Communicated effectively by telephone in English and French. Stony Brook University Stony Brook, NY

2018-2021

Stony Brook Phonathon (2020-2021)

Ambassador

● Constantly remained at or above expected performance levels, thus contributing to achieving departmental goals of $100,000. Made Top Five Leaders Board

● Utilized strong verbal communication skills to communicate with the community members to collect funds for the college's academic endeavors

● Connected with the community and alumni in an effort to build rapport and long term relationships

Stony Brook University Residential Housing: Douglass College (2020) Resident Assistant

● Conducted periodic floor meetings for 36 students to plan experiences and explained residence hall policies and procedures

● Assisted in the supervision of the residence hall, responding to all requests and emergencies during duty hours

● Actively encouraged and promoted involvement in hall council and Residence Hall Association programs and activities by updating social media accounts like Facebook, Twitter and Instagram Stony Brook University Dean’s Office (2019)

Executive Assistant

● Managed the Deans’ daily agenda and arranged new appointments with Google Calendar and Navigate

● Prepared and disseminated correspondence, memos and forms related to academia and others

● Greeted, assisted and directed guests, workers, visitors and the general public to the appropriate Deans’ offices

● Provided office support services such as taking messages, filing, copying and data entry to ensure efficiency

John Hawrys Campus Recreation Center (2018)

Operations Coordinator

● Supervised and coordinated 230+ staff members with scheduling, risk and facilities management

● Facilitated openings, closings, and staffing for an 80,000+ sq. ft. facility that services 2,300 patrons daily

● Built and maintained strong customer relationships through regular team meetings and communications

● Increased team recognitions by more than 70%

Move Language Ahead World Boca Raton, FL

Counselor 2019

● Led, supervised, motivated & engaged 170+ aged between 11 and 18 Italian and Romanian students on activities and excursions.

● Helped students improve their fluency in English through comprehensive communication.

● Designed and displayed posters by using Canva and Microsoft Office. EDUCATION

Stony Brook University GPA: 3.87 2018-2021

Bachelor of Arts Political Science with a concentration in Comparative Politics Minors : International Studies

Technology Management

Scrum Master Certification 2021

UDemy – Master Software Testing+Jira+Agile Online

Certification 2021

One Single Course to Master everything in the Software World." Learn on Agile Scrum Practices, Software Development Life cycle, QA Process, Software Testing methodologies, and Project management tools like Jira, Bugzilla.

UDemy –The Complete Project Management Fundamentals Course Online Certification 2021

The Complete Project Management Fundamentals Course includes everything to know about becoming a Project Manager. It's designed to provide in-depth knowledge and skills in order to become a successful Project Manager in any industry. LANGUAGES

Languages: English (native), French (native), Haitian Creole (Native), Spanish (intermediate)

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