Customer Service Assistance

JG

JEANNE GROGAN

**********@*********.*** C: 954-***-**** Deerfield, Florida 33441

Dish preparation

Menu knowledge

Buffet setup and takedown

Food inspection

Point of Sale (POS) system operations

Payment processing

Dining customer service

Customer greeting

Customer assistance

flakowiĵ Deerfield, Florida

Server,cashier,prep

09/2017 - Current

Executed proper techniques when preparing menu item ingredients. Maintained consistent quality and high accuracy when preparing identical dishes every day.

Adhered to all regulatory standards regarding safe and sanitary food prep.

Dressed, seasoned and garnished appetizers and salads to prepare for food service.

Executed proper techniques to prepare menu item ingredients. Prepared more than 30 dishes per day in fast-paced environment while maintaining high customer satisfaction rate.

Managed closing duties, including restocking items and reconciling cash drawer.

Operated POS terminals to input orders, split bills and calculate totals. Kept stations stocked and ready for use to maximize productivity. Maintained clean and orderly appearance throughout kitchen and dining area.

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.

Processed returned items in accordance with store policy. Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

Rotated stock items and ingredients to maintain efficiency and freshness. Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Smoothly processed incoming orders, handling over many transactions per day with exceptional accuracy.

Processed customer payments quickly and returned exact change and receipts.

Maintained table seĴings by removing courses, replacing utensils and refilling beverages promptly.

Upsold customers and optimized table-turns, outperforming wait staff average sales by up to 100%.

Summary

Skills

Experience

Wrapped items and bagged purchases properly to prevent merchandise breakage.

Olympia Flame Diner DEERFIELD

BEACH, FL

Server,cashier

06/1992 - 07/2017

Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.

Read weekly sales inserts and monitored price changes. Helped customers find specific products, answering questions and offering advice.

Processed returned items in accordance with store policy. Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.

Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.

Properly verified customer identification for alcohol or tobacco purchases. Partnered with team members to efficiently serve food and beverages. Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Promoted desserts, appetizers and specialty drinks. Processed customer payments quickly and returned exact change and receipts.

Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.

safe staff card

Education and Training

Certifications

Contact this candidate