CURRICULUM VITAE

PERSONAL INFORMATION

Name: MICHAEL MWAURA WAINAINA

Position Applied: SUPERVISOR

Nationality: KENYAN

Language Skills: English,Arabic

Current Location: QATAR DOHA

Phone (Home & GSM): +974********

Email: adqz29@r.postjobfree.com

Passport Number: BK156053

Energetic Supervisor with in depth knowledge of productivity strategies and ability to control expenses to deliver projects within budget. Highly committed professional with a track record of reducing operating costs with maximum productivity.

Hardworking Supervisor offering a background enforcing policies and developing safety procedures. Engaging and pleasant personality with the ability to monitor work quality, provide excellent training and maintain a clean, safe work environment. Detailed Supervisor effective in creating positive environments where employees can thrive and succeed. Reliable, quick paced and very team-oriented. Accomplished Supervisor who drives success and directs high producing teams while developing high levels of employee loyalty. Experienced in using Cost-reduction methods. Focused on meeting customer's expectations and achieving company goals.

WORK EXPERIENCE

BURGER STREET PERL QATAR

POSITION-SUPERVISOR

DATE -2021 UPTO DATE

Duties and Responsibilities

• Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions.

• Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.

• Communicate effectively, both verbally and in writing, to provide clear direction to the staff.

• Observe performance and encourage improvement where necessary.

• Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.

• Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. WORK EXPERIENCE

HOTEL- LA VILLE AUTOGRAPHS HOTEL

Position—Supervisor Look Bar and Shival Restraunt

Date - 11/2016 to 02/2020

Duties and Responsibilities

Ensuring that the business complies with all relevant food safety standards and codes.

Keeping the food safety program up-to-date and ensuring all staff know how and when to manage records.

Performing checks on the business for any breaches of food safety.

Identifying any potential food safety hazards and putting control measures in place to prevent them

Ensuring all staff receive the proper training on the correct food safety practices.

Monitoring all employees in the workplace are and ensuring that they maintain a high standard of personal hygiene.

Handling any issues of noncompliance when they arise.

Acting as a point of contact for all Food Handlers in the business, as well as food safety authorities.

RESTRAUNT-TIM HORTONS COFFEE SHOP

Position –Service Crew

Date --02/22014 to 10/2016

Duties and Responsibilities

L Prepare restaurant tables with special attention to sanitation and order

Attend to customers upon entrance

Present restaurant menus and help customers select food/beverages

Take and serve orders

Answer questions or make recommendations for complementary products

Collaborate with other restaurant servers and kitchen/bar staff

Deal with complaints or problems with a positive attitude

Issue bills and accept payment.

COMPONY-QATAR NATIONAL COVENTION CENTER

Position –Senior Service Crew

Date --11/2011 to 11/2013

Greet customers upon arrival

Inform customers of any specials or promotions running currently

Answer any questions the customers might have

Take orders with accuracy

Repeat orders to customers to ensure they are correct

Accept payment and accurately supply change, when needed

Direct complaints and concerns to Manage

Thank customers for their business, invite them to return

Maintain a clean, sanitary, and organized dining room and service area REFERENCES

Name: MR. DEBBIE RODGERS

Position: DIRECTOR OF HUMAN RESOURCE & HOUSING

Company: QATAR NATIONAL CONVENTION CENTRE

City, Country: DOHA, QATAR

Tel No: +974-****-****

Email: adqz29@r.postjobfree.com

Name: MR. ANDREW CLARK

Position: DIRECTOR

Company: LA VILLE AUTOGRAPH COLLECTION

City, Country: DUBAI

Tel No: +971*********

Email: adqz29@r.postjobfree.com

Name: CARLEEN JOY

Position: ASSISTANT MANAGER HUMAN CAPITAL

Company: APPAREL GROUP

City, Country: JEBEL ALI UAE

Tel No: +971-********

Email: adqz29@r.postjobfree.com

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