Lucia Tjazerua
Control Center Supervisor
Contact Me
081*******/081*******/081*******
***********@*****.***
Jafet Karamata Street, Erf 680
Windhoek Namibia
Birth Date
Other Info
Languages
English
Afrikaans
Otjiherero
Interest
Travelling, Agricultural
References
Spar
Sales Representative
G4s
Manager Mr Wilemse
Cell: 081*******
Awards
Summary
Proficient control room Supervisor with 4years 7 months of experience in maintaining system security, CCTV monitoring, verifying equipment performance and efficiency. Skilled communicator who is confident in delegating responsibilities, confirming transfer of information, and reporting to superiors. Creative decision-maker who is able to make swift decisions under pressure without compromising the integrity of the company or safety of its workers. Expert leader with the proven ability to maintain a control room that is efficient, safe, and successful at keeping organizational processes in working order. Education
Cosmos High School
2005 - 2007
Grade 10
My highest level of grade reach is Grade 10 with the following subjects.
Mathematics
German
English
Social Studies
History
Geography
Typing
Experience
G4s
19 June 2017 - Current
Control Center Supervisor
Ensure customer satisfaction handling client queries and complaints with clients and keep them informed of the active alarm system. Basic Computer Certificate/ HIV &
AIDS AWARENESS
Others
Computer Literate
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Dispatching of a armed response officers were needed providing a professional and effective switchboard services and handling and rerouting of calls. CCTV monitoring as well as vehicle tracking monitoring. Processing and capturing of clientele data. Maintain electronic as well as written records of reports. Handling emergency services such as ambulances police fire enter operator insured to maintain improve productivity result in 100% excellence Spar
2014 - 2015
Sales Representative
Ability to convince clients to purchase recommended products or services. Effective communicator when speaking to clients or colleagues. Strong listening skills to give customers a sense that their questions or concerns will be dealt with immediately. Commitment to providing excellent customer service in all aspects of a sales transaction. Fine attention to detail where mistakes or other discrepancies are spotted.
Hungry Lion
2014 - 2014
Cashier
Energetic, hardworking cashier valued for fast, friendly service and accuracy in handling customer transactions using scanning devices. I developed a positive relation between our clients