Warehouse Supervisor Customer Support

Zainul Abideen

Mobile : +971-*********

E-Mail : ****************@*****.***

Nationality : Indian

Passport No : P9778377

Objective:

To obtain a position in an organization where I can best utilize my experience and skills to effectively help in attaining the company’s immediate and long-term goals. Profile :

I Have 4 years experience in Logistics and Account Department as a Warehouse Supervisor in Sixty four Square FZCO Company. I also have high proficiency in the Microsoft Office programs. I pride myself on my organizational skills and my ability to motivate a team to do their best work. I am enthusiastic and need very little supervision. I am conscientious about being patient and personable in order to meet deadlines. Employment History:

Company Name: Sixty four square FZCO

Work Experience Location : Dubai, UAE.

Position: Warehouse Supervisor, IT Technician

Duration : January 2021- PRESENT

Work Description:

Manages staff and associated job functions to include receiving, stocking, pulling, shipping, and distribution of materials, tools or other stock items required

Manages the efficiency and effectiveness of warehouse staff

Maintains inventory stock levels by the proficient use of reordering schedules and forecasting

Implements efficient storage methods which yield ready accessibility of materials, permitting efficient service to users, efficient space utilization and flexibility of arrangement, reduces the need for material handling equipment, minimizes material deterioration and pilferage and allows ease of physical inventory

Maintains inventory variances, levels and turn within corporate guidelines via the use of a computerized tracking system

Preparing Financial Documents like Sales Invoices, Bills, Accounts Payable and Accounts Receivables.

Maintain day-to-day business transactions including cash receipts and payments, bank receipts and payments etc.

Prepare as set, liability, and capital account entries by compiling and analyzing account information

Preparation of Sales and Receipt report on daily, weekly and monthly basis.

Regularly following up with the debtors for collecting payment.

Preplanning payments for the week as well as for the month.

Contribute to a strong client relationship through positive interactions with client personnel.

Completes warehouse operational requirements by scheduling and assigning employees; following up on work results.

Checking orders, bills, items received, inventory, and deliveries for accuracy. Controls inventory levels by conducting physical counts; reconciling them with the data storage system.

Coordinating and maintain in fleets and equipment.

Communicating and coordinating with other departments and customers.

Day-to-day operations of Warehouse and sales deliveries.

Track Expenses related to Fuel Storage, and maintenance.

Make Suggestions on Productivity Improvements.

Ordering supplies and maintaining suitable inventory levels Company Name: City Shoes Trading LLC

Work Experience Location : Dubai, UAE.

Position : Warehouse Supervisor, IT Technician

Duration : May 2018- 2021

Work Description:

Warehouse Supervisor

Owns and oversee the warehouse function including receiving, issuing, shipping, transportation, inventory control and reporting Managing daily operations of end to end fulfillment process of receiving, put-away, picking and packing, shipping and returns handling Developed and implemented truck loading process that simplified and maximized driver's time.

Scheduled warehouse team members to meet the demands of the facility, utilizing Key Performance Indicators (KPIs) to monitor performance.

Allocated necessary space for stock rotation and assisted with proper FIFO process.

Maintained appropriate inventory levels and provided product loss control.

Secured company assets by verifying and auditing outbound shipments and returns.

Organized entire warehouse in modern and easily accessible way.

Performed Data analysis of the products and gave suggestions to management about future plans.

Maintained accurate stock and fixed/fluctuating locations of products in warehouse. IT Specialist

Supervised and implemented the installation, repair, troubleshooting, and maintenance of computer hardware.

Documented upgrades/repairs to our network and workstations.

Developed and managed project plans while providing status updates to management.

Provided service and customer support during field visits and dispatches.

Diagnosed errors or technical problems and determined proper solutions.

Comprehended customer requirements and made appropriate recommendations/briefings.

Built and maintained positive relationships with customers.

Performed day to day Data Analysis of 13 Branches. Company : Computer Care

Position: shop Manager

Location; Bahraich.(India-U.P)

Duration : 2011-2018

Functioned as a technician troubleshooting, repairing and testing major brands of pcs, modems, printers, monitors, and other peripherals.

Assisted with installing, debugging, testing a wide range of available software/ hardware. Developed and expanded a client base, installed computer software and hardware.

Performing computer installation and operating system configuration in designated networks.

Planned, assembled and installed computer systems in designated networks as per specifications.

Maintained and updated windows operating system monitors platforms and network infrastructure.

Assists in the maintaining or repairing of computer equipment

Performs troubleshooting of a variety of computer issues

Provides technical support on-site, via phone or email

Configures computer networks

Installs hardware and software systems

Other duties as assigned

Assist with network support and maintenance as related to end-user computers Company : Shelter It Solution

Position: Service engineer

Location; Lucknow

Duration : 2010- 2011

Shelter it services (An IT service provider.) in the field of System Integration and provide the computer AMC in cooperate and Govt. Sector and working sales and purchase all type of computer parts and all type computer services

Company: AL-Wafi Technology

Position: Service engineer, hardware & sales manager

Location: khamis mushayat (kingdom of Saudi Arab)

Duration : 2009- 2010

Performing fast and efficient network support including troubleshooting, help desk functions, and correction of NT-related problems on servers and workstations

Assist with providing system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management

Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting

Provide technical assistance on enterprise e-mail system to assist new and existing users at all locations

Perform network management to include allocating, deploying, coordinating and monitoring of customer systems

Prepare tests and applications for monitoring desktop performance, and then provide performance statistics and reports

Skills:

Wages Protection System (WPS) (salary)

Manage ERP (Xeno,Azain) Software

Manage sales report & staff attendance report

Bsd (Branch stock delivery) Report

Barcode & Box Number Printing

Invoice Making (Corporate/whole sale/consignment )

Staff visa, labor cad & Emirates id Checking

Company Documents record

Making Goods Received Note (GRN)

Stock Receiving & Sending Goods

Warehouse Stock maintains

Logistics Warehouse Management

Handing Whole sale /online / corporate customers

Operating Systems: Windows 2000, Windows XP,Windows 7, Windows 8, Windows 10

Networking

Computer, Laptop Hardware & Troubleshooting

LAN / WAN Configuration

CCTV Camera Installation

Social Media posting

Customer support

Personal Attributes:

Hard working and can work well under pressure within a fast-paced environment.

Good English Communication Skills.

Sociable and can work well with the team.

Well- disciplined and goal-oriented.

Quick learner with patience.

Diploma in Chip level & computer hardware & networking (ADCHN) at A-Set Training & Research Institute Pvt. Ltd Near- Jhande wale Mandir D.B.Gupta road karola Bagh, New Delhi

Microsoft Certified system engineer (MCSE) and Exchange server 2003.at Info Park School of information south. Ext-1, New Delhi

Cisco Certified Network Associate (CCNA), At Info park School of information, south ext-1, New Delhi

Diploma in computer hardware and networking at Meena Shah Institute of Technology Gonda.

Diploma in Computer Application at Wits computer institute, Faizabad.

High School from Z.H.M. Sr. Secondary School Aligarh. Intermediate from N.I.O.S. College, New Delhi.

Personal Details

Father’s name: Mr. Mohammad Yunus

Date of Birth : 2nd Oct 1984

Gender : Male

Nationality : Indian

Languages known: English, Hindi, Arabic

Declaration

I hereby declare that the above information is true and correct to the best of my knowledge and belief. Date:

Place: Signature

(Zainul Abideen)

TECHNICAL CREDENTIALS:

ACADEMIC CREDENTIALS:

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