Associate Consultant Customer Service
Resume:
ANITA BADIGER
SAP SD CONSULTANT
E-mail: *********@*****.***
Phone: +91-985*******
Certification ID: 000*******
CAREER OBJECTIVE
Looking forward to continue my career in an ERP-SAP environment, where I can utilize my experience and skills in contributing effectively to the success of the organization and also for improvement of my skill.
SAP SYNOPSIS
SAP SKILLS SET- SAP SALES AND DISTRIBUTION
SAP
Definition of Organizational Unit Hierarchy and their assignments.
Customer Master Configuration including creation of Account Group and usage of Partner Functions and their assignment to document types and Account group.
Well trained in maintaining the key master data in Sales and Distribution, and name and define the required business structures i.e. Master Data for customers, Materials and Customer – Material Info Records.
Knowledge of different types of Sales Documents, Shipping and Billing
Creating Sales Document type & Controlling them using document type in IMG.
Item categories and schedule line categories determination.
Shipping Point Determination.
Order to Cash process.
Copying Control.
Pricing: Using Condition technique i.e. Procedure, condition types, access sequence. Condition Table and condition records, pricing procedure determination. Completed “Complete Consultant” Program
Soft-skills
Excel Basics & Advance
Modules Covered:
TSCM60 – Order Fulfilment I
TSCM62 – Order Fulfilment II
Case Study:
Case study accompanies fundamentals for Solutions Consultant. The case study implementation is part of Full time Training in 'SAP SD ECC 6.0’ with Global Certification from SAP AG, Germany. Trained and Certified SAP ECC 6.0 SD Consultant from Delphi Computech Pvt Ltd SAP Authorized Training Centre, Pune.
SAP ERP Sales and Distribution, Version ECC 6.0
(10st December 2012 – 30 December 2012)
SAP ERP Sales and Distribution, Version ECC 6.0
From Delphi Computech Pvt Ltd. - SAP Authorized Training Center, Pune
(10st December 2012 – 30 December 2012)
Page 2 of 4
WORK EXPERIENCE
MEDLINE INDIA
Role : Associate Consultant.
Durable: June 2020 to Till date
Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550k Products and Clinical Solutions, encompassing medical-surgical items and one of the largest textile lines in the industry. With seven manufacturing facilities in North America and over 25 joint venture manufacturing plants. Roles & responsibilities
• Involved in all aspects of SD with good work experience in Like.
• Configured sales order processing/customer order management component, incorporation of organizational structures in sales process, and partner definition and determination.
• Worked with customized environment with item category, Document types, Document category.
• Configured business specific Sales Document types, Delivery and Billing document types.
• Experienced in Full process of Order-to-Cash management together with customizing in data copy control and sales department requirements.
INFOSYS BPM LTD
Role : Functional and Support Role.
Durable: July 2015 to June 2020.
Working for the Client: who is one of the world's largest gold producers with assets or operations in five continents ( i.e. North America, South America, Australia & South Africa). Roles & Responsibilities
Handling tickets on day-to-day basis and personal ownership in delivery in terms of quality, timeline and estimate.
To provide prompt support and resolution based on severity and maintain SLA.
Analysing the problem to provide solutions to the user generated.
Perform Data Quality Checks-Perform Validations and Periodic maintenance of master data objects.
Supporting Numerous issues in the areas providing solutions to support issues in SD configuration.
Handling tickets and troubleshooting of day-to-day SAP SD related issues.
Arranging and coordinating for giving training to the new end users.
Also having Good Exposure About Data Cleansing Project. Page 3 of 4
FRICTION WELDING TECHNOLOGY
Role : Sales Co-ordinator.
Durable: May 2013 to July 2015.
Friction Welding Technologies Pty Ltd is mainly in Manufacturing of Friction Welding Machines as well as providing the services to one of the prestigious automobile industries (i.e. Godrej, Force Motors, Brahmos Aerospace, Forbes Marshall, Atlas Copco)
Role and Responsibilities:
I have assigned to do customer service tasks.
Sales Activities - Handling Online & Telephonic Inquiries of the Customer.
Maintaining business communications with clients before, during and after sales.
Payments follow up.
Updating the Payment status of the customer to the Accounting Department.
Preparing Sales-Related Data on daily basis, to get the Idea of Total Sales of the month.
Daily follow up with production team for status of order and updating the same with sales head as well as customers.
Involve in the Material Dispatch Activity.
GANESH MAINE SREVICES
Role: Sales Co-coordinator
Durable : October 2009 to November 2012
Ganesh Marine Services is a Trading Company who do the trading business of WAM India Pvt Ltd. Which in developing as well as manufacturing equipment and plant components for bulk solids handling and processing which are mainly (Screw Conveyors & Feeders, Valves, Dust Filters, Vibrators etc). Roles & Responsibilities:
Preparing Quotation.
Purchase Order creation to purchase the material from Trading Co.
Preparing the Dispatch (Delivery) Document, Billing Document taking follow up with the customer before and after material dispatched.
Payment follow up.
Updating the Payment status of the customer to the Accounting Department.
Creating Weekly Sales, Purchase, Report, to get the Idea of Total Sales & Purchase of the month
Weekly Stock updation.
PROFESSIONAL SYNOPSIS
1 years 06 months of experience as SAP SD Associate Consultant in Medline India and 5 years as support consultant in Infosys BPM Ltd.
4.5 years of experience in Manufacturing & Trading Company. Page 4 of 4
ACADEMIC CREDENTIALS
2000 - 2002 MCM – Computer Management
CMRD Institute of Management Studies, Pune
Affiliated to Pune University, Pune
1997 - 2000 B. com.
Symbiosis College Arts & commerce, Pune
Affiliated to Pune University, Pune
PERSONAL INFORMATION
Date of Birth : 25th January 1980
Marital Status : Married
Language : Hindi, English, Marathi, Kannada
Husband’s Name : Mr. UMESH BADIGER
Local Address : D - 41 / Aditya Garden Flora, Warje, Pune - 411057 Passport No : G3349804
AWARDS/ ACHIEVEMENT
Received High Performance Awarded, Kudos Award, Extra Miler Awards I hereby declare that all the above information given by me is true of my best knowledge. Date:
Place: (First Name Last Name)
Sign: Anita Badiger
Contact this candidate