Customer Service Entry Assistant
Resume:
Angela Freeman
Customer Service Representative
Medford, OR 97501
***********@*****.***
I enjoy working in an office setting, working on the phones, scheduling appointments, filing and assisting. I'm also eager to learn new skills as some may take me longer than others.
I'm a team-player, and love being in a small and positive environment as well. Skills:
● Over twenty years of clerical and sales experience
● Proficient in American Sign Language
● Excellent general office skills, including front desk
● NCRC- National Career Readiness Certificate ( Silver )
● Extraordinary customer service and organizational skills
● Provides exceptional customer service
● Clerical Internship
● Some medical scheduling and medical records experience Authorized to work in the US for any employer
Work Experience
Certified Notary Agent
self-employed - Medford, OR
February 2022 to Present
During the down time between jobs I had studied and received my notary certificate. I would prefer to have the luxury of working remotely for a great and successful company. I enjoy taking and making calls, I'm dependable and reliable. Eager to learn new skills as well.
Customer Service Representative
Varies Companies - Medford, OR
March 2022 to April 2022
Remote position providing customer services. Responding to questions on the alcohol monitoring devices, quoting service fees, noting accounts to callbacks. Customer Service Representative
Express Employment Professionals - Medford, OR
March 2020 to December 2021
Express Employment Professionals, Medford, 5/ 2021 to current Short term positions as a Rent Relief Specialist and Data Entry Assistant, unemployed most of 2021 due to COVID.
Customer Service Representative
FCR (Remote) - Medford, OR
August 2020 to December 2020
Responded to customer emails and assisted with filing warranty coverage, technical support, looked up shipping/order information and answered questions. Customer Service Rep
Charitable Adult Rides & Services - Medford, OR
July 2016 to February 2018
Answered incoming calls for vehicle donations, gathered all needed information to process donation / charity, downloaded photos to attach for evaluation, contacted auction houses and towing companies of vehicle status, assisted with DMV forms. Customer Service Rep
Comnet Marketing - Medford, OR
January 2013 to April 2016
Handled complaints professionally and effectively, did outbound calls to see if clients wanted to renew memberships to subscriptions that have lapsed, took credit card payments, sent invoices if needed/requested.
Customer Service Rep
Publishers Payment Processing - White City, OR
September 2011 to April 2012
Renewed magazine subscriptions, tracked orders in database and provided lapsed information, handled complaints professionally, processed billings of "bill me later" tickets and credit card payments, Tracked orders and contacted clients directly. Office Coordinator
Busy Bee Chimney Sweep & Custom Painting - Medford, OR June 1998 to October 2009
Scheduled appointments and coordinated daily work assignments, Gathered customer satisfaction data, quickly responded to emails and calls, designed and launched a web page for the business with an online booking system, processed accounts payable and receivable and invoicing, ordered, received and organized all inventory and supplies. Office Manager
Sky Park Mini Storage - Medford, OR
June 2008 to June 2009
Prepared monthly financial statements, took payments, completed weekly deposits Ordered office supplies, filing, as well as other clerical duties Managed invoices and followed up with unpaid accounts Education
High school or equivalent in GED
Chemeketa Community College - Salem, OR
September 1994 to June 1995
Contact this candidate