Office Assistant Billing Representative

Maria Alwyne DeVoe Furtado

*** ********* *****, ******, **. 76502 Cell: 916-***-****, ****************@*****.***

Office Assistant

●A motivated and personable professional with excellent office support and customer service skills

●Successful track record of juggling multiple tasks to complete projects on time

●Eager to use my professional and personal experience to make a positive difference

●Office skills: MS Word, Excel, A La Mode, APEX, and WINTOTAL

EXPERIENCE

Caregiver for terminally ill family member (now passed), 2014-2017

CalHR Labor Relations, Sacramento, CA, 2012-2014

Office Assistant

●Assisted in offices of Deputy Director, Chief Deputy Director, and Legislative Coordinator

●Maintained the schedule of eight Labor Officers

●Assisted in the yearly Labor Relations Training manual

●Reviewed, processed, and maintained grievances in accordance with the 21 Bargaining Units

●Organized monthly meetings for Deputy Director and Labor Officers

●Handled administrative tasks such as copying, faxing, collecting time sheets, ordering office supplies, and making travel arrangements

●Gained knowledge in Microsoft Office Suite, Outlook, GAP$, Internet, Intranet, and mail merging

●Provided prompt service with a high level of accuracy and confidentiality

●Performed multiple tasks in a fast-paced office environment

Kohl’s Department Store, Folsom, CA, 2005-2012

Cashier

●Handled cash, check, and credit card transactions

●Resolved customer complaints

●Responsible for closing out cash registers at the end of each night shift

●Provided prompt service to diverse clientele

EDUCATION

American River Community College, Sacramento, CA

General Studies

English

Sierra Community College, Rocklin, CA

General Studies

WebDesign, Adobe Illustrator, HTML, Coding

Online Certificates

Business Finance Certificate

40 WPM Certificate

COMMUNITY INVOLVEMENT

Organizer, Christmas Adopt A Family

5k Walker, EBMemorialFund

T-shirt Designer, EBMemorialFund

Clean-up Crew, Sacramento Jazz Festival

Collector and Distributor, Toys for Tots

Sign-in Assistant, Mud Runner

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