Entry Clerk Data
Resume:
Norma Guillen
Lewisville, TX *****
*********@*****.***
10+ years experience in medical physician & hospital billing, invoicing, A/P and A/R accounting, reconciliation.
• Experience with ICD9 and CPT coding methodologies.
• Analytical skills, problem solving.
• Extensive knowledge of medical terminology.
• Patient and customer services oriented, assertive with strong organizational skills as Lead or Coordinator.
• Excellent written and verbal communication skills. Bilingual.
• Data Entry typing skills 50+ WPM. Plus 10-key by touch Alpha/6800 &Numeric 10,670 ksph.
• Microsoft Office, Word & Excel 2003, 2007, 2010, Oulook, Windows-based applications, Tempworks, PeopleSoft, CSG, ICOMS, Oracle, Image Vision, Dentrix. Work Experience
Bus Monitor part time
Texas Central - Lewisville, TX
February 2020 to Present
I Monitor elementary and high school kids. Greet them and there parent's to assure there safety by getting them to buckle the seatbelts. Morning bus route we deliver our High School students to Flower Mound high school. Then in the afternoon we pick them up elementary children and return them to there homes. Afterwards we go to the high school to pick them up and return them to there homes. Customer Service Representative
Careington International - Frisco, TX
March 2019 to January 2020
Worked at Call Center Assisted members billing/payment information. Pulled provider list for members. Other duties.
Support Services Representative
HCS Healthcare/Conifer Health Solutions - Frisco, TX August 2018 to January 2019
Duties: Provided support for A/R Dept such as data entry, scanning, faxing, making copies for the billing dept.
JP Morgan Chase - Lewisville, TX
October 2017 to April 2018
Document Prep and Extraction Duties: Processing mail in these two departments for scanning. Data Entry Clerk
Robert Half/Officeteam/Dental One - Plano, TX
July 2017 to September 2017
Updating and correcting pricing of various dental fee schedules. Auditing and worked with Excel spreadsheets, Dentrix software program and Microsoft Office Word/Excel & Outlook. Data Entry Clerk
Timeline Staffing - Lewisville, TX
May 2005 to 2017
Duties: Data Entry applicants into Tempworks software. Monitor documents to reflect Proof of Residency and notate in system. Assisted with answering phone calls/translated for Spanish speaking applicants. Also, assisted with Payroll by entering timecards for employees. Spectraforce Staffing /JC Penney September 27 to December 16, 2016 Plano, Texas Admin/Clerical Data Entry Clerk Duties: Data Entry for the Pricing and Signing Dept. Research pricing for advertising, clerical duties, Xeroxing and auditing signs and pricing for the team members of over 1,000 stores.
Accounts Payable Processor
Experis Contracting Agency/IBM/Pepsico - Plano, TX March 2016 to September 2016
Matching and processing invoices for payment various vendors. Check Processor/Data Entry Clerk
Accountemps - Lewisville, TX
June 2008 to November 2015
Duties: Perform data entry and clerical support for Finance Dept. Process check payments payoffs, utilize Elite Accounting Software, medical billing, coding and scanning documents of the patients. Also, data entry for invoices and clerical duties such as processing mail and filing. IT Security Analyst/Data Entry Clerk
Time Warner Cable - Irving, TX
November 2013 to April 2015
Process tickets requesting access to software programs and applications for new and staff transfers to perform their job duties. PeopleSoft, CSG, ICOMS, Microsoft Word/Excel and Outlook. Data Entry/Accounting Clerk
Accountemps - McKinney, TX
July 2013 to October 2013
Utilized Quickbooks, posting cash receipts and expenses, reconciled each month until task completed for 2011, 2012, & 2013. Performed clerical duties. Clerk II
Texas Department of Criminal Justice - Amarillo, TX October 2012 to April 2013
Duties: Clerical Duties for Grievance Dept. Answer telephone and take messages, filing, data entry and processing incoming/outgoing mail.
Data Entry Processor/Research
AIG - Amarillo, TX
June 2010 to May 2012
Duties: Utilized Accurint, USPS and White Pages to find and update clientele's current address for clients. Reviewed transaction statements and verified current address. Patient Services Coordinator
Texas Panhandle Family Planning Health Ctrs - Amarillo, TX September 2009 to May 2010
Duties: Supervised (4) departments (Front Office, Income Eligibility, Medical Records and Call Center). Assist and interview patients to process for eligibility, pulled medical records, filing, and processed patients complaints. Answered and assisted with issue/resolution from the call center. Reviewed timesheets for employees and prepared for payroll processing. Accounts Receivable Billing Officer
Amarillo Heart Group - Amarillo, TX
April 2009 to July 2009
Duties: Post insurance reimbursements, reconciliation batch daily deposits and processed payment into accounts receivable for 13 physicians.
Patient Services Specialist
Texas Tech Health Science Center - Amarillo, TX
August 2008 to March 2009
Duties: Schedule patient appointments, prepared Nurse Call Notes for OB/GYN patients, and bilingual. Clerk III
Texas Panhandle MHMR Centers - Amarillo, TX
February 2007 to July 2008
Scheduled/Discharged patients and assisted with translation. Performed clerical and secretarial duties, copy, mailing, and order supplies. Reviewed timesheets for accuracy and forwarded to Payroll. Revenue/Billing Analyst/ Account Specialist
LabCorp, Inc - Dallas, TX
June 2001 to February 2004
Duties: Lead for the Medical Billing Dept. Received training for coding and ICD9 and reviewed claims for accuracy. Processed medical billing claims for payment, verification of patient eligibility. After finishing project, promoted to Account Specialist as liaison between 15 sales representatives, physicians, and patients to resolve billing issues. Performed secretarial duties, typing minutes for monthly meetings. Medical Clerk/Billing Officer
Willow Bend Family Medical - Plano, TX
October 2000 to May 2001
Duties: Initiated and completed medical insurance billing process for claim submission utilizing Medical Manager. Able to understand and interpret insurance benefits (EOB) statements for posting and distribution of payments. Explained benefits to patients regarding their deductible, co-pay, coinsurance and patient responsibility. Posted insurance payments, maintained filing system, processed new/older claims for payment and patient customer service.
Accounts Payable Clerk
Luby's Cafeteria's Inc - San Antonio, TX
June 1991 to December 1994
Duties: Initiated and completed billing process for payment submission. Understand and interpret invoices, discounts and outstanding billing. Data entry - process billing invoices, reconciliation, maintained vendor filing system, and processed paybles for 10-12 cafeterias each month and assisted with close-out.
Education
Associated of Applied Science Degree in Medical Specialist Hallmark Institute of Technology
1998
Accounting
Southwest Texas Junior College
Associate's degree
Associate's degree
Skills
• Translation
• Microsoft Word
• Accounts receivable
• Oracle
• Accounting software
• Medical terminology
• Security analysis
• PeopleSoft
• Research
• Information security
• Microsoft Outlook
• Spanish
• Medical billing
• Payroll
• Clerical experience
• Accounting
• Communication skills
• Organizational skills
• Analysis skills
• Filing
• Medical records
• CPT coding
• Typing
• Accounts payable
• Auditing
• Bilingual
• Data entry
• Medical coding
• ICD-9
• Medical scheduling
• Office experience
• 10 key calculator
• Microsoft Office
• Dentrix
• Microsoft Excel
Certifications and Licenses
Clerical Office Practice
Present
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