F RANCISCO J. G ARCIA

**** * ****** **** ** Chicago IL 60613 adqyvk@r.postjobfree.com 773-***-**** SUMMARY OF QUALIFICATIONS

A highly skilled professional, with proven personnel, strategic, operations, program, and project management skills. Demonstrated abilities in written and verbal communication, leadership, and interpersonal business relationship development, as well as proven sales techniques. Excellent critical-thinking and problem-resolution skills applied to all projects undertaken. Employs highest levels of customer service and quality control to daily management practices, so as to ensure client satisfaction and generate repeat business. EXPERIENCE

Project Manager, Renovations Delivered; Skokie IL 2021 – Present Executed and maintained project management processes and disciplines in the areas of project schedule and quali- ty management; communications management; cost management; procurement management; risk/issue manage- ment; change management. Managed relationships with key stakeholders, created benchmarks for success and deliverables (including managing budgets) and planned work assignments that met deadlines requirements while considering changes in budget or scope during the execution of the contract.

Assist with the management and allocation of in-house staffing resources, as well as subcontractor resources, needed to complete the job in timely fashion.

Oversee job progress and proactively communicate with management on any potential problems or issues that may arise on projects.

Maintained continuous alignment of program scope with strategic business objectives and make recom- mendations to modify the program to enhance effectiveness toward the business result or strategic intent.

Ensured there was a common understanding and set expectations through communication, to align the stakeholders and contractors, subcontractors, vendors, and suppliers. Project Manager, Paul Davis Restoration of North Chicago; Chicago IL 2021 – 2021 Responsible for the oversight and management of the project cycle for construction restoration projects by providing direction and coordination of all field activities related to the installation teams and any coordinated subcontracts. Reconstruction of the entire project, managing the project schedule throughout the project lifecycle, and securing any unique materials, permits, and/or equipment required to complete the construction project.

Work directly with customers to effectively manage the necessary repairs to their home and/or property.

Work with insurance company adjusters, independent adjusters, public adjusters and other industry pro- fessionals on agreements on both scope and cost of projects owner on project statuses, subcontractor per- formance and supplements.

Manage budgets, schedules and progress of restoration and reconstruction projects, from start to finish while maintaining quality standards.

Project Manager, WPD Management, LLC; Chicago IL 2020 – 2021 Complete oversight of renovations of multifamily real estate ranging from light unit turns to full gut rehabs to heavy exterior work. Oversee remediation of building code violations levied by City of Chicago and meet city inspectors on site to sign off on completed work. Confirmed that all permitted work is done in accordance with plans and city building codes.

Created scope of work and accompanying budget based off of owner’s wants and/or direction.

Solicited bids from contractors and negotiated as needed to keep costs down.

Visited job sites periodically performing quality control checks and advising contractors as needed.

Executed tasks as defined in the project plan to achieve stated project goals. Francisco J. Garcia, Page 2

Community Manager, Horizon Realty Group; Chicago IL 2018 – 2019 Supervised and coordinated the daily operations of an apartment community including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property asso- ciates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service.

Attracted tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units.

Maintained property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services

Accomplished financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action Senior Property Manager, Paper Street Properties; Chicago IL 2016 - 2018 Oversee and coordinate all property management, maintenance, development, and construction activities associated with large, multiple building/unit complexes. Serve as the liaison between tenants and owners as well as be the main contact person for all building/unit related issues and or concerns.

Performed quality control inspections to ensure adherence to contract specifications and industry standards.

Supervised rent collections each month and followed up with the rent collections department to ensure all 5-day notices were distributed, served, and returned.

Maintained property rentals by advertising and filling vacancies, negotiating, and enforcing leases, and maintaining and securing premises

Property Manager, Pangea Real Estate; Chicago IL 2011 – 2016 Responsible for all property operations including leasing, rent collections, resident satisfaction, lease renewals, res- idency retention, evictions, vacancy percentage, future move in percentage and all other general property duties. Performed weekly site inspections. Responsible for dealing with/resolving resident issues and complaints.

Inspected and coordinated the maintenance for unit turns and service requests

Conducted move-in and/or move-out inspections of apartments, charged residents for applicable damages or unpaid fees, prepared, and approved related move-out documents, send verifying documentation to Corporate Office, and maintained on-site records.

Designed and implemented strategies to deal with resident retention.

Accomplished organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. EDUCATION

Certification in Project Management, Illinois Institute of Technology; Chicago, IL 2011 SKILLS

Key Program Management • Strategic Sales Planning • Client Relations & Management Performance Management • Operations Management • Cost Reduction & Avoidance Staff Training & Development • HR Functions/Issues • Budget & Financial Management Multi – Site Programs Business Relationship Development • Critical Thinking • Project Management Superb Written & Oral Communication Skills • Program Marketing • Problem Resolution Asset/Portfolio Management • Microsoft Word • Windows • Microsoft Excel • Microsoft PowerPoint Microsoft Outlook • Microsoft Project • PeopleSoft • Builder Trend • Quire • Monday • Fluent in Spanish

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