Erika Williams

Project Management

adqymj@r.postjobfree.com

717-***-****

***** ******* ***** *** *******, TX, 78

261

CCBC

Baltimore, MD

Diploma Nursing (Aug 2004)

PENN STATE UNIVERSITY

GPA: 3.75

York, PA

Completed coursework towards Bachelor

of Science (B.S.) HDFS/Business

Management (Dec 1998)

Relevant Coursework

Extracurricular Activities

EDUCATION

• Business Management

Human Development and Family

Studies

•

• Soccer Team

• Alpha Phi Omega Service Fraternity

Leadership/ Project and People

Management

Problem Solving

Team Work

Flexability

Time Management

Bookkeeping/ Quickbooks

Medical Terminology

Transcription

Microsoft Windows

Mac Applications

Medical Insurance Referrals, Codes,

Authorizations

ADDITIONAL SKILLS

Detail-oriented professional with 17 years of experience and a proven knowledge of back office operations, customer service, and relationship management. Aiming to leverage my skills to successfully fill the Project Management role at your company. CAREER OBJECTIVE

BUSINESS OWNER

Siempre Verde Lawn and Landscape, San Antonio, TX / Aug 2020 - Present

EXPERIENCE

Direct or coordinate an organization\'s financial or budget activities to fund operations, maximize investments, or increase efficiency.

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Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.

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Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

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Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.

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Prepare budgets for approval, including those for funding or implementation of programs.

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Direct or coordinate activities of businesses or

departments concerned with production, pricing, sales, or distribution of products.

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Negotiate or approve contracts or agreements with

suppliers, distributors, federal or state agencies, or other organizational entities.

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Review reports submitted by staff members to

recommend approval or to suggest changes.

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Appoint department heads or managers and assign or delegate responsibilities to them.

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Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.

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Preside over or serve on boards of directors, management committees, or other governing boards.

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Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.

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Establish departmental responsibilities and coordinate functions among departments and sites.

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Implement corrective action plans to solve organizational or departmental problems.

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Bosslm software

Google Teams

Google Docs

Social Media Marketing

Licensed Practical Nurse

Leadership Management

CERTIFICATIONS

BRANCH MANAGER

TLC Total Lawn Care, San Antonio, TX / Jan 2019 - Aug 2020 Coordinate the development or implementation of

budgetary control systems, recordkeeping systems, or other administrative control processes.

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Direct non-merchandising departments, such as

advertising, purchasing, credit, or accounting.

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Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.

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Administer programs for selection of sites, construction of buildings, or provision of equipment or supplies.

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Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.

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• Organize or approve promotional campaigns.

Direct or coordinate production, processing, distribution, or marketing activities of industrial organizations.

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Review processing schedules or production orders to make decisions concerning inventory requirements,

staffing requirements, work procedures, or duty

assignments, considering budgetary limitations and time constraints.

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Review operations and confer with technical or

administrative staff to resolve production or processing problems.

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Develop or implement production tracking or quality control systems, analyzing production, quality control, maintenance, or other operational reports, to detect production problems.

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Hire, train, evaluate, or discharge staff or resolve personnel grievances.

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Set and monitor product standards, examining samples of raw products or directing testing during processing, to ensure finished products are of prescribed quality.

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Prepare and maintain production reports or personnel records.

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Coordinate or recommend procedures for facility or equipment maintenance or modification, including the replacement of machines.

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• Initiate or coordinate inventory or cost control programs.

• Institute employee suggestion or involvement programs. Maintain current knowledge of the quality control field, relying on current literature pertaining to materials use, technological advances, or statistical studies.

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Review plans and confer with research or support staff to develop new products or processes.

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Develop budgets or approve expenditures for supplies, materials, or human resources, ensuring that materials, labor, or equipment are used efficiently to meet

production targets.

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• Negotiate materials prices with suppliers.

• Establish and maintain relationships with individual or CLINICAL COORDINATOR

business customers or provide assistance with problems these customers may encounter.

• Oversee the flow of cash or financial instruments.

• Recruit staff members and oversee training programs. Network within communities to find and attract new business.

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Prepare financial or regulatory reports required by laws, regulations, or boards of directors.

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Submit delinquent accounts to attorneys or outside agencies for collection.

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Direct insurance negotiations, select insurance brokers or carriers, and place insurance.

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Listen to and resolve customer complaints regarding services, products, or personnel.

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Monitor sales staff performance to ensure that goals are met.

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• Hire, train, and evaluate personnel.

Confer with company officials to develop methods and procedures to increase sales, expand markets, and

promote business.

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Direct and supervise employees engaged in sales,

inventory-taking, reconciling cash receipts, or performing specific services, such as pumping gasoline for customers.

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Provide staff with assistance in performing difficult or complicated duties.

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Plan and prepare work schedules, and assign employees to specific duties.

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Attend company meetings to exchange product

information and coordinate work activities with other departments.

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Prepare sales and inventory reports for management and budget departments.

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Formulate pricing policies on merchandise according to profitability requirements.

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Examine merchandise to ensure correct pricing and

display, and that it functions as advertised.

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Analyze details of sales territories to assess their growth potential and to set quotas.

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Visit retailers and sales representatives to promote products and gather information.

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Keep records pertaining to purchases, sales, and

requisitions.

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Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

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Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

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Inventory stock and reorder when inventories drop to specified levels.

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Examine products purchased for resale or received for storage to determine product condition.

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Springdale Pediatrics, York, PA / Aug 2008 - Jul 2011 Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

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Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

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Maintain communication between governing boards,

medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

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Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

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Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

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Direct or conduct recruitment, hiring and training of personnel.

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Establish work schedules and assignments for staff, according to workload, space and equipment availability.

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Maintain awareness of advances in medicine,

computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

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Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

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Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

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Establish objectives and evaluative or operational criteria for units they manage.

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Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

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Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and

compliance to access, safety, and sanitation regulations.

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Develop and implement organizational policies and

procedures for the facility or medical unit.

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Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

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Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

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Develop instructional materials and conduct in-service and community-based educational programs.

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NURSE SUPERVISOR

Maryland Masonic Home, TX / May 2005 - Aug 2008

Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

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Monitor, record, and report symptoms or changes in patients' conditions.

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• Maintain accurate, detailed reports and records.

• Record patients' medical information and vital signs. Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.

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Modify patient treatment plans as indicated by patients' responses and conditions.

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Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit.

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Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.

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Monitor all aspects of patient care, including diet and physical activity.

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Instruct individuals, families, or other groups on topics such as health education, disease prevention, or childbirth and develop health improvement programs.

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Prepare patients for and assist with examinations or treatments.

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Assess the needs of individuals, families, or communities, including assessment of individuals' home or work

environments, to identify potential health or safety problems.

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Provide health care, first aid, immunizations, or assistance in convalescence or rehabilitation in locations such as schools, hospitals, or industry.

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Prepare rooms, sterile instruments, equipment, or

supplies and ensure that stock of supplies is maintained.

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Administer local, inhalation, intravenous, or other anesthetics.

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Perform physical examinations, make tentative diagnoses, and treat patients en route to hospitals or at disaster site triage centers.

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Observe nurses and visit patients to ensure proper nursing care.

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• Conduct specified laboratory tests.

Direct or coordinate infection control programs, advising or consulting with specified personnel about necessary precautions.

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Prescribe or recommend drugs, medical devices, or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.

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Perform administrative or managerial functions, such as taking responsibility for a unit's staff, budget, planning, or long-range goals.

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Work with individuals, groups, or families to plan or implement programs designed to improve the overall

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health of communities.

Consult with institutions or associations regarding issues or concerns relevant to the practice and profession of nursing.

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Refer students or patients to specialized health resources or community agencies furnishing assistance.

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Provide or arrange for training or instruction of auxiliary personnel or students.

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Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

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Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.

•

Maintain communication between governing boards,

medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

•

Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

•

Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

•

Direct or conduct recruitment, hiring and training of personnel.

•

Establish work schedules and assignments for staff, according to workload, space and equipment availability.

•

Maintain awareness of advances in medicine,

computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.

•

Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

•

Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

•

Establish objectives and evaluative or operational criteria for units they manage.

•

Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

•

Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and

compliance to access, safety, and sanitation regulations.

•

Develop and implement organizational policies and

procedures for the facility or medical unit.

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Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

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VP OPERATIONS

Sunrise Irrigation, Baltimore, MD / Jun 1996 - Jun 2004 Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.

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Develop instructional materials and conduct in-service and community-based educational programs.

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Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

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Schedule the project in logical steps and budget time required to meet deadlines.

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Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.

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Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.

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Prepare and submit budget estimates, progress reports, or cost tracking reports.

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Interpret and explain plans and contract terms to

administrative staff, workers, and clients, representing the owner or developer.

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Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.

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Take actions to deal with the results of delays, bad weather, or emergencies at construction site.

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Inspect or review projects to monitor compliance with building and safety codes, or other regulations.

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Study job specifications to determine appropriate

construction methods.

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Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing.

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• Obtain all necessary permits and licenses.

• Direct and supervise workers.

• Develop or implement quality control programs.

Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.

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Determine labor requirements for dispatching workers to construction sites.

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Evaluate construction methods and determine

cost-effectiveness of plans, using computers.

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Requisition supplies or materials to complete construction projects.

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• Direct acquisition of land for construction projects. Apply green building strategies to reduce energy costs or minimize carbon output or other sources of harm to the environment.

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Develop construction budgets that compare green and non-green construction alternatives in terms of short-term costs, long-term costs, or environmental impacts.

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Develop or implement environmental protection

programs.

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Implement training programs on environmentally

responsible building topics to update employee skills and knowledge.

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Inspect or review projects to monitor compliance with environmental regulations.

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Perform or contract others to perform prebuilding

assessments, such as conceptual cost estimating, rough order of magnitude estimating, feasibility, or energy efficiency, environmental, and sustainability assessments.

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Consult with clients to determine functional or spatial requirements of structures.

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• Plan layout of project.

Prepare information regarding design, structure

specifications, materials, color, equipment, estimated costs, or construction time.

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• Prepare contract documents for building contractors. Direct activities of workers engaged in preparing drawings and specification documents.

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Conduct periodic on-site observation of work during construction to monitor compliance with plans.

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Seek new work opportunities through marketing, writing proposals, or giving presentations.

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• Administer construction contracts.

Represent clients in obtaining bids or awarding

construction contracts.

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Prepare operating and maintenance manuals, studies, or reports.

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Calculate potential energy savings by comparing estimated energy consumption of proposed design to baseline

standards.

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Design environmentally sound structural upgrades to existing buildings, such as natural lighting systems, green roofs, or rainwater collection systems.

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Plan or design structures such as residences, office buildings, theatres, factories, or other structural properties in accordance with environmental, safety, or other regulations.

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Establish and enforce operating procedures and work standards that will ensure adequate performance and personnel safety.

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Inspect completed work to ensure conformance to

specifications, standards, and contract requirements.

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Direct activities of workers who perform duties such as landscaping, cultivating lawns, or pruning trees and shrubs.

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Schedule work for crews, depending on work priorities, crew or equipment availability, or weather conditions.

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• Plant or maintain vegetation through activities such as mulching, fertilizing, watering, mowing, or pruning. Monitor project activities to ensure that instructions are followed, deadlines are met, and schedules are

maintained.

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Train workers in tasks such as transplanting or pruning trees or shrubs, finishing cement, using equipment, or caring for turf.

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Provide workers with assistance in performing duties as necessary to meet deadlines.

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Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition.

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Confer with other supervisors to coordinate work activities with those of other departments or units.

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Perform personnel-related activities, such as hiring workers, evaluating staff performance, or taking

disciplinary actions when performance problems occur.

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Direct or perform mixing or application of fertilizers, insecticides, herbicides, or fungicides.

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Review contracts or work assignments to determine

service, machine, or workforce requirements for jobs.

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Maintain required records, such as personnel information or project records.

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Prepare or maintain required records, such as work activity or personnel reports.

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Order the performance of corrective work when problems occur and recommend procedural changes to avoid such problems.

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Identify diseases or pests affecting landscaping and order appropriate treatments.

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Investigate work-related complaints to verify problems and to determine responses.

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Direct or assist workers engaged in the maintenance or repair of equipment, such as power tools or motorized equipment.

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Install or maintain landscaped areas, performing tasks such as removing snow, pouring cement curbs, or

repairing sidewalks.

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Perform administrative duties, such as authorizing leaves or processing time sheets.

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Recommend changes in working conditions or equipment use to increase crew efficiency.

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Confer with managers or landscape architects to develop plans or schedules for landscaping maintenance or

improvement.

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Negotiate with customers regarding fees for landscaping, lawn service, or groundskeeping work.

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Answer inquiries from current or prospective customers regarding methods, materials, or price ranges.

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Prepare service estimates based on labor, material, and machine costs and maintain budgets for individual

projects.

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• Tour grounds, such as parks, botanical gardens,

cemeteries, or golf courses, to inspect conditions of plants and soil.

Design or supervise the installation of sprinkler systems, calculating water pressure, or valve and pipe coverage needs.

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References available upon request

REFERENCES

Contact this candidate