Customer Service, Sales, Hospitality, Personal Assistant, Real Estate
Resume:
Jennifer Curran
Hospitality:Sales
Kansas City, MO 64110
********************@***********.***
I am a Sales and Hospitality Focused Professional with several years of experience working in the Hospitality sector as a Lead Hostess/Server, and most recently several years in Sales in Property Management as a Leasing Consultant and as a Property Associate. I love to learn, am genuine, a great listener, efficient, goal-oriented, innovative, and enjoy meeting and engaging with a wide genre of clientele.
Authorized to work in the US for any employer
Work Experience
Property Associate
Darwin Homes - Kansas City, MO
June 2021 to Present
Deliver notices to residents, take marketing pictures for rental properties to be put on listings, perform property & occupancy inspections, residential customer service Front of House
TheRussell on Main - Kansas City, MO
October 2021 to April 2022
Front of House
Take to-go orders over the phone and in person, food expo, food runner, server, customer service Host - PT Evenings
CHEWOLOGY - Kansas City, MO
August 2021 to January 2022
General Manager Assistant, taking reservations via phone/in-person guests, server assistant, customer service
Delivery Driver/Customer Service
Shipt Inc - Kansas City, MO
October 2020 to July 2021
Customer service, shopping/delivering items in a timely manner Leasing & Sales Manager
North Terrace Property Management - Kansas City, MO January 2019 to August 2020
*Answering phone calls and providing customer service by assisting prospective/current residents with any questions or concerns
*Scheduling property showings and coordinating showings with other leasing agents
*Showing properties - being prompt and timely at the scheduled appointments
*Following up with prospects and collecting/processing any applications
*Assisting others in the office with various administrative tasks, as needed Head Hostess
The Oliver - Bread n Butter Concepts - Kansas City, MO March 2017 to March 2019
Performed all hostess duties including greeting guests, plotting guests' seats utilizing the Open Table software system, answering calls, taking/confirming reservations, event planning for special occasions, assisting Managers/servers, and overall customer service to give guests the best possible dining experience.
Lead Leasing Consultant
Stewardship Properties/333Rent
September 2017 to September 2018
Initially I was hired as a Leasing Consultant, and within my first 60-days, I was quickly promoted to the Lead Leasing position. Here is an overview of my duties as the Lead Leasing Agent on a typical day:
*Answering phone calls and providing customer service by assisting prospective/current residents with any questions or concerns
*Scheduling property showings and coordinating showings with other leasing agents
*Managing the (leasing agents) calendars so that all appointments flow smoothly
*Marketing of properties by creating flyers for each specific unit
*Showing properties - being prompt and timely at the scheduled appointments
*Following up with prospects and collecting/processing any applications
*Assisting others in the office with various administrative tasks, as needed Executive Assistant
HinrichsZenk+Pesavento LLC
January 2015 to October 2015
Handled all aspects of providing support to the company president, including booking and setting up travel arrangements, screening calls, and being a customer service representative. I used bill.com to manage accounts payable/receivable and maintained accurate data in Quickbooks Online, reconciling accounts daily. I also assisted with special projects as needed. Hostess & General Manager Assistant
801 Fish - Leawood, KS
April 2015 to September 2015
Performed all hostess duties and as General Manager Assistant, I helped organize company reports and paperwork, as well as assisted with marketing strategies and any other duties needing assistance with. Finance Director/Executive Assistant
Lassen Farms
August 2002 to April 2014
Maintained accurate and orderly financial records, actual reports, projection reports and inventory tracking. Handled all accounts payable, invoicing, and receivables. Assisted the owner with planning customer appreciation events, marketing, and travel. I provided input when new capital purchases or ventures arose, and assisted with any other projects as needed. I provided prompt customer service and was responsible for all aspects of payroll, including reporting taxes, quarterly reports, workers compensation, and unemployment insurance.
Education
High school diploma in Diploma
North Andrew High School - Rosendale, MO
Skills
• Quickbooks Online (QBO) (1 year)
• Microsoft Office Suite (8 years)
• RentManager (1 year)
• POS, Aloha (1 year)
• OpenTable (3 years)
• Property Management (3 years)
• Yardi (Less than 1 year)
• Property Leasing
• Fair Housing Regulations
• Accounts Payable
• Account Reconciliation
• General Ledger Accounting
• Accounts Receivable
• Event Planning
• B2B Sales
• Office Management
• Journal Entries
• Payroll
• Supervising experience
• Hospitality
• Time management
• Microsoft Excel
• Microsoft Word
• Social media management
• Microsoft Office
• Microsoft Outlook
• Personal Assistant Experience
• Bank Reconciliation
• Restaurant experience
• Profit & Loss
• B2B sales (5 years)
• Forecasting
• Pricing
• Tax Experience
• Customer service (10+ years)
• Retail sales (Less than 1 year)
• Customer support (10+ years)
Languages
• Spanish - Intermediate
Additional Information
SKILLS & SOFTWARE
Intuit, Paycor
Microsoft Office Suite
Quickbooks Online, Bill.com
Open Table, POS, Aloha
RentManager/ Yardi
Rently
Toast
Multiple phone line systems
Igloo lockbox
Matterport Camera
Contact this candidate