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Ericsson Customer Support

Location:
Chandigarh, Chandigarh capital, India
Salary:
16 Lac
Posted:
May 04, 2022

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Resume:

NAME : Ankush Bansal

E-MAIL : adqylz@r.postjobfree.com

MOBILE NO : +91-956*******

OBJECTIVE

To obtain a platform in organization that provides me ample opportunities to contribute in the growth of the organization as well as in the development of my own analytical & technical skills.

PROFILE SYNOPSIS

Telecom professional having 6.5 Years of experience in the field of RF Optimization, Integration &Planning. Good knowledge of Optimization & Planning LTE/5G-NR/VoLTE Network by Monitoring KPI’s like Accessibility, Retainability, Mobility & Site Integration.

Expertise with the tools like Nokia OSS (NetAct), Ericsson OSS(ENM), SRS Testing Tool, PRTS KPI Monitoring Tool, Huawei (PRS) MAPINFO, TEMS DISCOVERY, ACTIX, XCAP-Accuver, QXDM, USM, NMT Samsung RF tools.

Good exposure to Ericsson/Huawei/ Samsung System and Tools.

Certifications And Trainings

Associate 5G-NR/ORAN Training Completed in Ericsson Internal Learning Module.

PowerBI Data Visualization Profession Dashboards Preparation Certification Completed.

SimpliLearn Certified on (PMP)Project Management Professional Basic.

TECHNICAL DETAILS

Technologies

2G,3G,4G,5G-NR Non-Stand Alone, oRAN

Coding Languages

HTML, CSS, JavaScript & Basic Exposure to python

Tools & Utilities

Nokia (NetAct), Samsung (LSMR), Ericsson OSS(ENM), SRS Testing Tool, NetStat, Xirio (Orange), ERA, EPP PRTS KPI Monitoring Tool, MAPINFO, TEMS DISCOVERY, ACTIX, XCAL, XCAP-Accuver, Huawei (PRS), Genex Assistant, U2000, QXDM, One-Data, TrueCall, PowerBI, IMNOS, Actix-one

Operating Systems

Windows/Linux

ACADEMIC QUALIFICATION

B.Tech in Information Technology from Punjab Technical University, in 2014 with 77%

Polytechnical Diploma form PSBTE & IT with 72%

10th from Punjab School Education Board with 73%

Employment Details

DT Log Analysis (Engineer), RF Field planning and Co-ordination in StackGeeks (Chadigarh) Aug 2014 to June 2017.

LTE RAN Optimization and DTE analytic in Teleysia Network Pvt. Ltd June 2017 to Oct. 2017.

RF Optimization Engineer in Metro Telworks Pvt. Ltd. (Ahmedabad) Nov 2017 to June 2018 .

Ericsson Global India Pvt. Ltd. (Noida) on Payroll of Quess Corp Pvt. Ltd. June 2018 to July 2020 as RF Optimization Engineer.

Ericsson Global India Pvt. Ltd. (Noida) on Payroll of NR-Serv Pvt. Ltd. March 2021 to May 2021 as RF Planning & Optimization Engineer.

Samsung Electronics Pvt Ltd on Payroll of Overture Rede. Sep 2021 to Present as RAN SME Customer Support Engineer.

PROJECT DETAILS

Project#1:

Project Name:

5G-NSA Rollout and SWAP Monitor (Samsung Electronic India Ltd.)

Client

Tellus (Canada)

Role

Engineer

Duration

Sep 2021- Present

Team Size

29

Tools

True Call, USM, NMT, Power BI

Project Description:

On Tellus (Canada) Client side activity Like Project Rollout Management LTE-DSS/EN-DC, 5G-NR (NSA), OSS, KPI Optimization.

Project Description:

COP Validation Submitted to client.

New Cell Panning for 5G sites using CIQ.

Handling Link Budget for NR Radio Planning and Carrier Addition.

Responsible for NR-Deployment NR-Midband & Low Band/Anchor Band Carrier Addition.

NR-Leg and LTE Anchor Band Gating and Non-Gating KPI Tuning.

Field Team Support on Samsung OSS/SRS tools.

Baseband Swap activities like Live Monitoring.

New Node addition and Performance Check.

Project#2:

Project Name:

5G-NSA Rollout and RAN SME

Client

T-Mobile (USA)

Role

Engineer

Duration

Aug 2021- Present

Team Size

18

Tools

One-Data, IMNOS, Actix-One, True-Call, NNP, Power BI, Ericsson ENM, OSS CLI, EPP

Project Description:

On T-Mobile (USA) Client side activity Like Project Rollout Management LTE-DSS/EN-DC, 5G-NR (NSA), OSS, KPI Optimization.

Project Description:

COP Validation Submitted to client.

New Cell Panning for 5G sites using Planet EV.

Handling Link Budget for NR Radio Planning and Carrier Addition.

Responsible for NR-Deployment NR-Midband & Low Band/Anchor Band Carrier Addition.

NR-Leg and LTE Anchor Band Gating and Non-Gating KPI Tuning.

Field Team Support on Ericsson OSS/SRS tools.

Baseband Swap activities like Field Team Support.

New Node addition and Performance Check.

Project#3:

Project Name

Orange Spain Planning and Simulation(Ericsson Global India Pvt. Ltd)

Client

Orange (Spain)

Role

RF Planning

Duration

Nov 2020 to April 2021

Team Size

15

Technologies

2G, 3G, 4G, 5G/ Areiso /BO/Planet/Ericsson ENM/ Netstat/ Mentum/ XCAP

Project Description:

It is a Site Planning Project for New 5G sites and Current 3G, 4G nodes

Responsibilities:

Planning and simulation of Single site and Cluster using Xirio (Orange) tool.

Responsible for MOS Scripts.

Responsible for Customer Management.

Responsible to perform report preparation of Proposed new 5G sites.

Coverage improvement for planned sites using parameters tuning.

Running Simulator Tool for Coverage planning and Capacity Planning.

Project#4:

Project Name:

Varizon (USA) MIMO/DSS (Ericsson Global India Pvt. Ltd)

Client

Varizon

Role

Engineer

Duration

Jan 2020 to July 2020

Team Size

25

Technologies

LTE/5G-NR

Project Description:

It is a Site Optimization Project after update Nodes to 4x4 MIMO and DSS enabled for Non standalone 5G Sites.

Responsibilities:

LTE and NSA 5G KPI Tuning and Monitoring Like Accessablity, Retainability, Mobility, DCR Optimization, RCC/ RLF Optimization.

Knowledge about all pre check and post check command.

Responsible for Optimization KPI’s after LTE 4x4 MIMO Radio swap.

Alarm checking and rectification or co-ordination with O&M Team.

Knowledge about CLI (Command Line interface) in ENM and various other command and Scripts Running.

Responsible for Giving Approval on M-MIMO Site Test which are Based on Throughput and CSFB by Using SRS Tool.

Responsible for X2 NeighbourClean-up for Legacy Site After New M-MIMO Site Installation by Using ENM CLI.

Project#5:

Project Name:

LTE Optimization & Integration(Ericsson Global India Pvt. Ltd)

Client

ROGERS (CANADA)

Role

Engineer

Duration

May 2019 to Dec 2019

Team Size

8

Technologies

(Volte/LTE/5G-NR)

Project Description:

Optimization of LTE Sites giving recommendations regarding optimization and supporting FE with Pre-Checks and Post-Checks while Drive Testing.

Responsible for Checking Site Details on Ericsson OSS (Amos), Checking Alarms, Checking and Correcting PCI as per RNDCQI, Checking, and Correcting RET of Sites.

Alarm checking and rectification or co-ordination with FE.

Good knowledge of Post Processing Tools for Observing L3 Messages and Finding Attach- Detach Values, Session Establishment Time, Optimization of LTE Sites by Checking RSRP, SINR and giving recommendations of EDT.

Report Preparations for UMTS/LTE/ VOLTE/5G-NR Using DT Analysis Tools(XCAP).

ERA Report preparation and Project Creation in ERA tool.

Working Knowledge of NetAct for Kpi Monitoring of Network.

Hands on Experience in NetAct And Alarm Monitoring at Nokia

Responsible for 3G Roll-out Pre-Launch and Post Launch.

Neighbour Huawei Sites KPI Monitor Using PRS and U2000

Project#6:

Project Name:

LTE Optimization

Client

AT&T (USA)

Role

Engineer

Duration

Dec 2018 to April 2019

Team Size

12

Technologies

4G, NR-ENDC Pre Launch Optimization

Project Description:

Optimization of LTE Sites Making Detail SCFT or Cluster Report with all Plots using Post Processing Tools. Integration FE Team Support.

KPI Monitoring and Tuning. Customer Support and COP submission.

Responsibilities:

OSS Scripts Running for Pre Existing LTE site S/W upgrade for Making 5G enabled sites.

Pre-Post Health Check of LTE Carrier Addition Sites

LTE drive log analysis, Events Analysis & recommendations for poor coverage & Interference.

Coverage gap & low throughput analysis including overshooting & HOSR Failure.

Checking PCI Conflict/ confusion, physical parameter analysis & recommendations

Responsible for Successful 4G Cluster Drives and Successful Submission of Cluster Reports within TimeLine.

Alarm checking and rectification or co-ordination with FE.

Project#7:

Project Name:

ERA Report Prepration And Project Creation

Client

DTAC (Thailand)

Role

Engineer

Duration

June 2018 – Dec 2018

Team Size

6

Technologies

4G/3G

Responsibilities:-

Responsible for Dump Fatch from ENM.

Processing of CRT data for EDOS project Creation.

ERA tools using for LTE KPI and SSV report Preparation.

QXDM/QXPT Tools Used for LTE Logs Analysis

Project#8:

Project Name

ROTN/Karnatka 3G/4G Roll-Out

Client

Vodafone (Huawei) & Airtel (Ericsson)

Role

Engineer

Duration

Aug 2016 to Aug 2018

Team Size

8

Technologies

4G

Responsibilities:

Good knowledge of Post Processing Tools for Observing L3 Messages andFinding Attach- Detach Values, Session Establishment Time,CSFBdelayTime, Fast Return Time & Intra or Inter Handover delay time

Responsible for Co-coordinating with DT Engineer for Cluster drive or Scfttaking logs from them for post- processing.

Responsible for Making Optimization Plans for Cluster after pre Clusterdrive.

Responsible for Optimization of Network by Improving Cluster KPI’s.

Tools Used: TEMS, GENEX, Mapinfo

Field logs analysis Using Qualcomm tools QXDM.

Project#9:

Project Name

Jio Delhi-NCR RF KPI Monitoring

Client

Jio-Samsung

Role

RF Optimization

Duration

Aug 2014 to Aug 2016

Team Size

10

Technologies

4G

Project Description:

Optimization of LTE Sites Making Detail SCFT or Cluster Report with all Plots using Post Processing Tools. Integration FE Team Support.

KPI Monitoring and Tuning. Customer Support and COP submission.

Responsibilities:

Optimization of LTE & Volte Sites by optimizing RSRP, Uplink & DownlinkSpeed, Call Drop rate, Volte setup rate, Handover success rate by using Xcap-vuze and Xcal.

Responsible for LTE Physical Parameter And RET Tuning.

Tems Discover & Genex Assistant Tools for Drive Test Logs Analysis.

Responsible for Post – Processing of logs for Optimization purpose by using Actix One or Xcap.

Responsible to perform Cluster Drive Test & uploading Log files for postprocessing.

Performed Swap testing and physical optimization.

Performed Site Quality Check and submit report to Customer.

Cluster Optimization and planning for Forecast.

Abilities and Qualities

• Ability to work independently as well as in a team.

• Quick Learner, confident, punctual and hard worker.

• Excellent time management and motivational skills.

• Disciplined and sincere towards given task.

• Willingness to adapt to new technologies.

• Able to move abroad on shorter notice.

PERSONAL DETAILS

Gender

Male

DOB

09-Feb-1993

Languages

English, Hindi, Punjabi

Father’s Name

Ravi Kumar

Marital Status

Unmarried

Nationality

Indian

Address

#350, Street Pandit jagan nath, Mandi harji Ram, Malout-152107 (Pb.)

Passport Number

N8460541

Mobile

+91-956*******

ANKUSH BANSAL



Contact this candidate