Customer Service Support
Resume:
Shannon Buck
Columbus, Indiana, United States
**********@*****.***
WORK EXPERIENCE
October 2020-February 2022
Sales Manager
Heartland Auto Sales
Indianapolis, Indiana, United States
Handled all day to day operations from opening/closing the store, buying inventory, arranging shipping, internet leads, sales, following up, taking payments and customer retention, inventory display, working with vendors, janitorial work, sales process, arranging customer financing, send contracts to banks, collecting company funds for purchases, interacting with state offices when needed, turning inventory in timely fashion. March 2014-May 2020
Pre-Owned Sales Manager
Andy Mohr Ford
Plainfield, Indiana, United States
Maintained a high volume fast paced environment. Staffing, turning inventory, setting goals, setting monthly and yearly forecast, advertising, interact with sales associates, customer and corporate managers, multitasking while hold high customer sales retention, high sales volume and maintaining company levels of gross profit. EDUCATION
1991-1994
Diploma
Seymour High School
SKILLS
Multitasking Learning Content Management Systems (LCMS) Employee Retention Employee Relations Customer Relations Customer Support/Service Customer Experience Customer Relationship Management (CRM) Customer Service Management Employee Orientation Sales Management Sales Support Sales Training Training/Teaching Training Program Development Training Program Training/Teaching Curriculum Computer Operations Word Processing Retail Sales Retail Merchandising Retail Management Automotive Industry Product Demonstration Sales Demonstration Licensing Negotiations Operations Management Operations Processes Operational Support Operations Research Salesforce.com Organizational Skills Computer Skills Advertising Sales Advertising Creative Advertising Design Advertising Operations Promotional Strategy Promotional Programs Property Management Process Flow Project Planning Product Development
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