CLAUDIA KOMPERDA
***************@*****.*** 708-***-**** Bridgeview, Illinois 60455
Summary
Social Services Case Manager that has developed the ability to communicate well with others through experience working with customers, students, and psychiatrically diagnosed individuals. With my attention to detail, quick learning, and strong analytical skills, I look to facilitate the achievement of the company’s research goals. Education
University of Illinois at Chicago Chicago, IL 12/2020 Bachelor of Science: Psychology
Bachelor of Science: Entrepreneurship
Professional Experience
Mental Health Professional/Case Manager Albany Care - Evanston, Illinois 6/2021 - 1/2022
● Collaborated with consumer and treatment team to develop comprehensive therapeutic treatment plans and participated in case conferences with multi-disciplinary team to discuss client care planning and progression.
● Documented observations, interventions and concerns in patient charts and in the Matrix System, and conducted regular assessments to track baseline of symptoms and behaviors
● Utilized crisis management and intervention techniques to reintroduce calm towards patients in crisis situations.
● Coordinated support services and optimized communication between consumers and community agencies. Leasing Consultant Austin Highland Development Co. - Willowbrook, Illinois 1/2021 - 6/2021
● Developed strong, professional relationships with residents by maintaining steady communication on renewal notices, rent payments, and addressing concerns with maintenance repairs.
● Maintained a high level of interpersonal communication with prospective tenants by delivering a dynamic service through the application process: collecting deposits, completing background checks & signing lease paperwork.
● Promoted property units to clients in the local area through marketing collateral on online websites, and followed up with prospective tenants by scheduling property tours to showcase amenities and highlight features. Related Experience
Psychology Lab Assistant UIC - Chicago, Illinois 9/2018 - 12/2020
● Participated in laboratory exercises for “Laboratory in Cognitive Neuroscience” course by assisting in installation and setup of materials, performing experiments on other students using brain-imaging techniques (EEG, EOG, fMRI), and interpreting neurophysiological data using Biopac Lab System and Excel software.
● Contributed to the overall function of research group projects by attending meetings and participating in group activities by planning, coordinating, collecting & analyzing data, and preparing reports to present findings.
● Applied high degree of accuracy and precision when preparing documentation of disseminated scientific literary review research and data gathered for research reports.
● Prepared a 25-page case study research report for “Research Experience” course examining the effects of COVID-19 on restaurants local to the UIC area by hosting interviews with owners and cross-examining the information with current research and data to support findings. English Tutor UIC Writing Center - Chicago, Illinois 09/2017 - 12/2017
● Assisted students to develop deeper writing and language comprehension of English course material and helped direct an action plan for assignments.
● Worked alongside students from a diverse cultural background while aiding various learning needs.
● Participated in group activities and led workshops to enhance collaboration methods among students. Skills
o Proficient Verbal and Written Communication o Data Analysis o Project Coordination & Team Member o Microsoft Software; Excel, PowerPoint, Word o Literature Reviews o Bilingual in English and Polish