Sr. Business Analyst

SANCHARI ADIKARI

*****************@*****.*** +1-647-***-**** Toronto, ON

A solution-oriented business analyst with over 5 years of experience leading teams across LOB, develop, documents, and deliver process innovations that drive the achievement of business goals across domains such as banking, retail, insurance and telecommunications.

SUMMARY

Extensive experienced in business analyst with excellent ability to support multiple simultaneous projects

Expertise in Software Development Life Cycle (SDLC) methodologies such as Agile / Waterfall

Experience in collecting and creating business requirements with expertise in developing and documenting business requirements documents (BRDs), functional requirements documents (FRDs), RFI / RFPs, and software requirements specifications (SRS) for project deliverables.

A deep understanding and experience of data analysis, data warehouses, and a solid understanding of business requirements gathering, business process flows, business process modeling, business process reengineering, data analysis, data mapping, and data modeling (MDM).

Worked with SMEs from different disciplines to quickly adapt to a dynamic and rapidly evolving teamwork environment

Communication and management of internal and external stakeholders from a variety of backgrounds, through verbal, written, and graphic media

Seamlessly used JIRA and Confluence to build and maintain user stories through regular feedback from business and product masters on product functionality

Acted as liaison between stakeholders, subject matter experts (SME), business leads, architects,developers and testers to achieve positive outcomes

Bridging the gap between system specifications and business expectations by analyzing solutions

Proven and proven organizational and time management skills

Tools and Technologies: Microsoft Office (Word, Excel, PowerPoint, Project, Visio, SharePoint) Operating Systems-Windows (10), Power BI, Tableau, JIRA, Trello, Kanban, MySQL, SAP, CRM.

KNOWLEDGE & SKILL AREAS

PMLC & SDLC Methodologies

Implementation Planning

Project Governance

Problem Solving

Technical Documentation

Communication Management

BPMN Diagrams, Process Flows, RFP, RFI

ETL (Extract, Transform, Load)

Workflow Modelling

Software Development

Retail Industry & E- Commerce

Agile & Waterfall Methodologies

Quality Management

Release Management

Risk Management

Project Management

Change Management

Customer Relationship Management

Stakeholder Management

Vendor Management

Data Migration & Data Integration

Professional Experience:

RBC, Toronto, ON. Jul 2020- Present

Sr. Business Analyst

Supported product owners in backlog maintenance, user story creation, prioritization, sprint planning, sprint reviews, scrum meetings, and other agile activities.

Collection / Scope Business Requirements and Design System Interfaces and document Business Systems Process.

Create / update business process reengineering documents, technical specifications, process flows, BPMN diagrams, use case.

Performed test case review session along with QA to provide feedback and recommendations on test case gaps, including negative tests and use case scenarios before the test cases were approved.

Assisted product owners by improving the right combination of epics, features, and stories for each sprint and actively contributing to prioritization activities.

Actively participate in user testing of design assets such as wireframes / mockups / creative visualizations of solutions.

Collaborated with customer companions to accumulate requirements, design, create person stories & recognition standards to put into effect custom designed ecommerce shops for more than one customer companions

Responsible for preparing supplier evaluation documents, including RFIs and RFPs, and for information gathering activities such as collecting, analyzing, and evaluating processes, products, and services using various internal and / or external data.

GAP analysis of the POS system provided, interpretation of end-user needs, and provision of appropriate options, solutions, and solutions as needed by stakeholders.

Experience in creating and executing SQL queries against databases such as Oracle and MySQL.

We have created mapping specifications for various transactions in the data migration and data integration process between the legacy system "Oracle" and the source system "CRM".

Review acceptance test scenarios and conduct test sessions with business end users, enhance customer enhancements and document functional specifications of troubleshooting systems, provide initial problem-solving support.

Staples, Toronto. Jul 2018- Jun 2020

Business Analyst

Completed opportunity assessments in a quick-to-market agile environment, including, but not limited to integrating business needs, identifying required capabilities, and calling out areas of uncertainty and proposing solutions

Worked in a team environment with agile techniques for continuous communication, collaboration, and re-usability

Assisted UI/UX designers in the development phase to build a prototype, as well as QA to prepare Test strategy & plan, test cases and test data preparation.

Supported the Scrum team to facilitate scrum ceremonies and clarify functional and non-functional requirement clarification as well as design flow.

Conducted training to the business users on new procedures during transition phase and documented in an artifact, maintained amendment to SOPs and processes

Responsible for collecting, evaluating, documenting, and managing product requirements and leading discussions on business needs including Reporting requirements (PowerBI) and system design elements by translating functional specifications, data transformation logics, business rules, user stories, and mock-ups etc.

Knowledge base maintained / updated artifact like data models, business rules, technical specifications, mapping documents, UI/UX designs etc.

Prepared business cases for recommended system changes and user acceptance test scenarios by fine tune the end state report product layout to ensure the accuracy & agility of product while demonstrating the knowledge of business insights that can affect final outcomes.

Joined in estimation session to closely worked with Project Managers, Scrum master and IT Leads on estimating, scheduling, and monitoring user stories in Jira and participate in change control processes by providing appropriate artifacts.

Sunlife Insurance, Canada. Mar 2017- Jun 2018

Business Analyst

Build requirements management & traceability matrix to accurately document and trace solutions requirements forwards and backwards using multiple tools (e.g., Visio, Blueprint, Quality Center) to clarify and illustrate requirements

Organized JAD sessions and worked along with the project manager across most departments to discuss & finalized Project Requirements

Build and maintained relationships with IT teams and customers to gather requirements and understanding of their business needs and addressed initiatives using Microsoft products and technologies

Worked on data profiling of the current state of data in the Data Warehouse, detect data gaps by doing Data Analysis using SQL Queries and Microsoft Excel, and formulating solutions for the same

Closely worked along with Data Team on MDM Concepts (Analysis & Solutions)

Extensive experienced in performing backend data testing and writing and executing SQL Queries against RDBMS database such as SQL Server, Oracle, and Teradata to verify data integrity, assisted QA Team with SQL queries for QA testing and Report / Data Validation

Provided IT support within process improvement initiatives in all key functional areas of Supply Chain including Replenishment, Allocations, Assortment, Presentation/Space, Planning and Reporting

Worked on BPMN based methods using MS Visio to create use cases, activity diagrams, Process Flow Diagrams, and Flowcharts

Bell, Toronto. Aug 2016- Feb 2017

Jr. Business Analyst

Worked on BRD by coordinating and collaborating with business stakeholders for identifying Functional and non-functional Business needs

Collaborated with SMEs to elicit technology requirements for two different sets of consumer group

Ensured to verify and validate data by periodic checks for consistent results

Assessed the current process and mapped out the process flow and to be flow using MS Visio.

Coordinated with IT operations to study new procedures, templates, and training materials.

Supported testing phases by assisting QA Lead to document test cases

Assisted to develop System Test Cases, System Test Plan and System Test Report and reviewed the same

Worked with business users to build UAT Test Cases, UAT Test Plan and UAT Test Report

Validated the functionalities by conducting black box testing

EDUCATION & CERTIFICATION

Bachelor’s in Science - Calcutta University, India

IIBA Certification of competency in Business Analysis (CCBA)

IIBA Agile Analysis Certification (AAC)

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