Manager and Organizer for the Kearney Area Animal Shelter

Ryan L. Page

**** **** ****** ***** **********@*****.*** 308-***-****

Kearney, NE 68845

PROFESSIONAL SUMMARY

** ***** ** ********* ******** management and operations in healthcare. Proven skills in communication, employee recruitment and retention, community and employee relations, finance, compliance, facility management and strategic planning.

KEY ACCOMPLISHMENTS

Successfully recruited and retained 24 physicians in 8 different specialties, almost exclusively without a recruiter.

Effectively marketed physician practice. Developed a marketing program for a primary care practice. Created a new logo and branding that better represented the practice. Negotiated insurance contracts that were much more favorable to the practice. Increased revenues and reduced expenses. Physician compensation was always in the 97th percentile in earnings compared to MGMA data.

Resourcefully guided physician group to a new ownership structure. Led group from hospital ownership to a physician owned practice. Credentialed all providers with hospitals and insurances, negotiated favorable insurance contracts, hired staff, purchased and installed a practice management system, developed policies, etc., all while working full time in previous position. Everything was in place on day one, and the first insurance claims were sent at the end of week one.

Led a large multi-specialty clinic through leadership change, computer conversion and facility building and remodel program. Kept physicians and staff together, while providing great service to our patients and community programs.

Owned and operated 3 Firehouse Subs stores. As a franchisee, researched locations, completed build out, managed and operated the three locations. Hired and trained staff to efficiently take care of our customers. Completed 14 donation events to local first responder organizations of over $323,000.

CAREER HISTORY

Becton Dickinson Holdrege, NE 2020 – Current Team Member

Worked as a member of a production team, building syringes specifically for COVID vaccines.

State of Nebraska Kearney, NE 2019 - 2021

YPSII

Worked troubled youth with their school work.

Helped youth mature in their social interactions.

Facilitated a positive environment for the youth.

Cabela’s Kearney. NE 2018 - 2019

Lead

Trained outfitters to provide exceptional customer service.

Worked to maintain inventory for customers.

Helped store manager with merchandizing and inventory issues.

CHI Health Kearney, NE 2017 - 2018

Clinic Manager II

Managed a busy orthopaedic practice to achieve goals, previously not met.

Facilitated hiring and managing an excellent staff.

Increased provider productivity.

Managed patient concerns and complaints, quickly and efficiently

Intermountain Health Care Salt Lake City, UT 2012-2017

AR Manager

Managed the accounts receivable operations for a 500+ provider Medical Group.

Collaborated with clinic managers on collection process improvement.

Worked with managers and team leads to assure the AR was maintained.

Facilitated training and management of 65+ employees at 3 locations.

Firehouse Subs Utah County, Utah 2011 - 2018

Owner/Operator

Hired and trained a great staff to care for customers at 3 locations.

Developed staff to take on lead and management positions and train others.

Developed relationships with first responders in several jurisdictions.

Maintained an efficient and profitable operation.

Served as Human Resources Manager.

Central Utah Clinic Provo, UT 2010-2011

Division Administrator – Surgery

Developed new plastic surgery practice.

Managed several office managers covering 48 providers, working out of 14 locations in Orthopedic, Urology, ENT, Ophthalmology, Plastic Surgery and Physical Therapy.

Responsible for physician and PA recruiting, developing new specialties, meaningful use education, employee recruitment, manager development and human resources duties.

New West Sports Medicine Kearney, NE 2002-2009

Administrator

Managed a high-volume orthopedic practice of 7 physicians, 4 PA’s, 4 PT’s and a support staff of 22.

Responsible for all operations of the practice, including: financial performance, financial record keeping, budgeting, human resources, physician recruiting, purchasing, contract negotiations and marketing.

Maintained an excellent workforce with very low turnover.

Served as HR Manager, Compliance Officer and Safety Officer.

Kearney Clinic, P.C. Kearney, NE 1989-2002 Administrator

Overall responsibility for high volume, primary care based multi-specialty practice of 24 physicians, 1 APRN and 1 psychologist. Specialties include: Family Practice, Pediatrics, General and Vascular Surgery, OB/GYN and Psychology.

Developed OB/vascular ultrasound and psychology departments.

Managed a $600,000 addition to the building and remodel of the current space.

Maintained physician income in MGMA’s 95th percentile.

Obtained and maintained CLIA certification for the lab.

Led direct reports from Nursing, Lab, X-ray/Ultrasound, Billing/Insurance/Collections, Purchasing, Medical Records and Transcription.

Served as HR Manager

Facilitated the unifying of a fractured operation through improved information sharing, communication and management.

Corrected several years of outstanding and mismanaged accounts.

North Memorial Medical Center

Administrative Fellow

Assisted the CEO and CFO on special tasks and projects covering numerous departments.

Interim, Business Office Director, facilitated the unifying of a fractured operation through improved information sharing, communication and management.

Corrected several years of outstanding and mismanaged accounts.

EDUCATION

M.A., Hospital and Health Administration, The University of Iowa, Iowa City, IA, 1987

B.S., Health Care Administration, Weber State University, Ogden, UT, 1985

PROFESSIONAL AFFILIATIONS AND SERVICE

Medical Group Management Association. Member since 1989.

American Association of Orthopaedic Executives. Member since 2002

Past President, Nebraska Medical Group Management Association.

COMMUNITY LEADERSHIP

Board Member, Kearney Area Chamber of Commerce, Kearney, NE

Board Member, Kearney Catholic School Foundation

Board Member, Treasurer, Vice-President, Kearney High School Activities Association

Graduate, Leadership Kearney

Extensive service and leadership with Boy Scouts of America, youth organizations, community services, employment training, and counseling.

HOBBIES

Biking, running, hiking, hunting and family activities.

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